Quote:
Originally Posted by MinusEV
I think it would benefit Steam, developers and users if Steam implemented some "refund available within x amount of time"-thing.
That way people could use it to try out stuff, (making sure it ran on their computer and that they liked the game) essentially making a demo for every game without the developers having to do so.
Some formula where you got to play for x% of average time the game would take to play (to avoid the shorter games just being finished and returned) with an upper limit of a few hours for instance.
I am a firm believer that more developers should release demos for their games. I remember a day when a majority of the games on the shelf had an online demo you could download or a disc that came with my monthly subscription of PC Gamer. Sadly this isn't the case anymore.
Quote:
Originally Posted by airwave16
i thought steam did give refunds? i kinda remember something about some dumbasses being all pissed that bioshock infinite offended their religious sensibilities or something and they got refunds. was that not steam then?
Pretty much what Dr. Wily said. Though it states in the Steam Subscriber Agreement that refunds will not be granted under any circumstances, refunds are still few and far between. Consumers
really have to push their way to warrant Valve giving them a refund, which is oftentimes much more work than it should be. I've read about some horror stories where Valve have denied users after experiencing issues of non-playability, unable to activate a game, and other serious technical issues involving DRM.
The ACCC has put Valve in an awkward position in this lawsuit as Valve are required to comply with local laws when it comes to sales of goods or services. This is even cited in Valve's own EULA.
Last edited by mindraider; 08-29-2014 at 03:17 AM.