Quote:
Originally Posted by michelle227
That almost makes it sounds as if the TR desk should give you what amounts to a cash voucher in exchange for the credits, after which it should have been taken to and processed at the registration counter outside of the theatre.
This is precisely how I interpreted it as well. Glad to see I'm not the only one.
Quote:
Originally Posted by michelle227
Absent clarification from the TR people (which you obviously won't see in time for this event), I am not sure that I would use it as a reason to boycott WSOP events. After all, they have plenty of faults, but they don't seem to be the ones who dropped the ball here...
Legally speaking TR is different from WSOP, but they all fall under the Caesar's umbrella. In the end I decided since I had primarily made the trip to play that tournament then I would do so. I went to my bank that morning, withdrew cash and played. Was playing and running well till I made a big blunder in level 7. Kinda embarrassed by how I played the hand, so I won't be going over it here.
The best part is this... After busting, I made a big play on the casino. I went to check my comps at a TR kiosk. They only allowed me comps on slots, so I withdrew my entire lot of comps from my TR card (~$800 at 2:1 ratio, so ~$400). I don't normally play slots or table games so I had to figure out how the system worked, but quickly figured out that I could not just put the comp credit in and quickly cash out. Any winnings on the slots were withdrawable as cash, but not the comp credit. So I had to keep a mental running total of how much I had played and won. Did it in small increments to maximize potential profit and minimize the chance that I was playing on winnings. Now, I want to emphasize I am by no means a gambler, and it has been many years since I played any slots or table games. I pretty strictly only ever play poker in the casinos because I understand the odds of the tables games.
But this time was different. I was determined to get justice. I managed to make $320 in winnings off the slots and put $50 of that on table games till I was up by $58. The end result was I had cashed out my RCs and turned it into about $378 in cash. That's $13 over the buyin. So I ultimately I feel satisfied that I beat their misrepresentation using their own system against them.
Now of course it could have turned out differently, so I am still upset with them based on principle. Needless to say I will be cancelling the Total Rewards Visa CC I have that helped me rack up some of those RCs. I won't be giving them the chance to do this to me again, and I want to make sure I'm doing what I can to prevent the same thing from happening to someone else in the future.