Quote:
Originally Posted by Phat Mack
It's not just you.
I've never played anywhere -- at any time -- where there wasn't at least one incompetent dealer, and all venues have trouble getting enough dealers at this time of year, but my worst (and bizarrely hilarious) experiences have been at the GN. I've also heard this from other players.
Since all people make mistakes, it is how mistakes are corrected that makes the difference, and in a poker tournament the task of correcting mistakes falls upon the Floor. I haven't played GN tourneys in a couple of years, but in the past some of the floor staff seemed incompetent, inexperienced and/or unknowledgeable. I have reason to believe that steps have been taken to correct this, and I plan on playing several events this year.
I agree with Mack. Last year, I was playing a PLO8 event there and they didn't have enough dealers available for any dealers to be pushed out. Alternates were being sat as players busted, so no tables broke and we got about 4 or 5 straight downs with the same dealer.
My table lucked out as we had one of their few very competent dealers, but half of the field must have gotten hosed with a knucklehead for 2+ hours straight. We were complimenting our dealer, who was getting more and more annoyed with the lack of a push/break, until he finally said "I'd rather go take a piss and smoke a cigarette than hear another compliment."
Eventually the alternates dwindled down and a table broke and that dealer was used to give other dealers a bathroom break.