So basically, you just HAD to find a negative thing to say about Parx and draw attention to it.
Had she quietly walked over, saw her table, looked at her phone and exclaimed, "Oh, I have an emergency! I have to leave!" (Like the pukes who roam the room during table breaks when they notice they're in the BB), THEN she would have gotten her refund, you would have nothing to complain about, the floor guys wouldn't get reprimanded for keeping a loyal reg happy by sticking to their refund policy (regardless of reason), and this thread would never be started, correct?
Well, that's what she gets for being outspoken. What goes through her head comes out of her mouth.
Since you're curious...she was on the fence about buying in again at the 800-1600 lvl (not 600-1200) being it was so late in the tourney, but she knew she couldn't play 1B or 1C and it would be her last shot. Seeing her table with the stack sizes and having played with some of them earlier, she would have ZERO FOLD EQUITY and she knew it would be lighting her buy-in on fire, and decided to take that money to the cash game to win a few pairs of shoes.
(Get it now, Pierre?)
Also, the name "Justin" was never mentioned in the conversation since she doesn't know who he is and wouldn't be able to pick him out of line up.
I know this, because I'm her.
Sorry Matt...next time I'll shut up and fake a stomach ache.