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Please Fix the Lag Stars

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02-26-2012 , 04:16 PM

Protential

Carpal \'Tunnel

Join Date: Apr 2008 Posts: 12,460

Myself and many others i know (and i'm sure the rest of you as well) have been dealing with loads of lag issues on ps lately, people have been having issues whether they 6 table or 30 table.

I'm sure the site is putting effort into fixing it, but i hope it is their top priority right now, especially with the massive field micro millions coming up and the 6th anniversary mill ball.

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02-26-2012 , 04:30 PM

ShipThisPLZ

grinder

Join Date: Jan 2010 Posts: 568

yep this is brutal, and its not my connection either

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02-26-2012 , 04:31 PM

jdAA88

adept

Join Date: Nov 2007 Posts: 1,186

ya this is rly annoying

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02-26-2012 , 04:32 PM

wsopmichael

veteran

Join Date: Oct 2009 Posts: 2,436

ffs

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02-26-2012 , 04:32 PM

semesa

adept

Join Date: Feb 2011 Posts: 775

I hope you guys have a plan to re-imburse us for this trash.

Yesterday I was disconnected for 35 minutes due to my login hanging, and lost over $1k in equity in that time.

I've said this several times, but you guys really need to take a look at the infrastructure of pokerstars. Over the last few months it has been becoming more and more unreliable. Perhaps this is the result of suddenly having a monopoly on internet poker, but regardless, its something that needs to be fixed.

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02-26-2012 , 04:32 PM

Gibby33

centurion

Join Date: Jun 2007 Posts: 156

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02-26-2012 , 04:32 PM

ryanghall

Carpal \'Tunnel

Join Date: Dec 2004 Posts: 6,832

Just missed hands I wanted to play... sigh.

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02-26-2012 , 04:33 PM

theguru

veteran

Join Date: Dec 2010 Posts: 2,132

folde q8o utg cuz the lag

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02-26-2012 , 04:43 PM

gilmore38

veteran

Join Date: Jul 2009 Posts: 2,187

It is very annoying.

Last edited by gilmore38; 02-26-2012 at 05:00 PM.

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02-26-2012 , 04:48 PM

#10

ChuckNoriss

adept

Join Date: Aug 2010 Posts: 759

Quote:

Originally Posted by theguru

folde q8o utg cuz the lag

I'd contact their regulators on this one

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02-26-2012 , 05:38 PM

#11

BryanS-PS

PokerStars Tournament Admin

Join Date: Jun 2006 Posts: 3,357

Quote:

Originally Posted by gilmore38

It is very annoying.

For those who have experienced lag today, please drop a line to our Support if you haven't done so already. We've gotten a small number of complaints today about lag, and we are attempting to isolate the problem. Any information which can be provided (time, what you were playing, User ID, client logs), may be helpful. Thank you.

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02-26-2012 , 05:50 PM

#12

semesa

adept

Join Date: Feb 2011 Posts: 775

Quote:

Originally Posted by BryanS-PS

We've gotten a small number of complaints

How many is 'small'? I've only found 3 people not affected by it.

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02-26-2012 , 06:04 PM

#13

slayerv1fan

Go to my Twitch Channel

Join Date: Oct 2009 Posts: 18,914

Yea this is unreal today, and how do you plan to run the Micro series without DAILY problems Bryan? Srsly, this is gonna be the most brutal series ever if Stars doesn't get their **** together

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02-26-2012 , 06:12 PM

#14

MadDogFerg

veteran

Join Date: Apr 2009 Posts: 2,064

Best thing is when you email them about it they give you all these crazy connection checking steps that imply that its your fault and are ridiculously verbose and difficult

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02-26-2012 , 06:15 PM

#15

WhiteRabbito

Pooh-Bah

Join Date: Mar 2009 Posts: 4,512

everyone MTT grinder i've talked to is experiencing the problem.

it seems to be happening when a group of tourneys fire at the same time, on the hour is a big one for example. when the sunday 500 fired, a whole bunch of tables froze up while some continued unaffected. i lost my whole timebank in the first hand of the sunday 500 because it had frozen up completely, as had about 3 people who were to act before me.

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02-26-2012 , 06:17 PM

#16

slayerv1fan

Go to my Twitch Channel

Join Date: Oct 2009 Posts: 18,914

Yea agree Rabbito, and it's affecting everyone. Not even playing MTT's today but all my hyper tables froze up for about 30 seconds

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02-26-2012 , 06:21 PM

#17

ChuckNoriss

adept

Join Date: Aug 2010 Posts: 759

I'm in the UK and it's running perfectly fine for me

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02-26-2012 , 06:46 PM

#18

AlinMC

old hand

Join Date: Jun 2009 Posts: 1,327

Just sent an email to support, I've been experiencing lag myself the last few days playing mostly 25nl and 50nl between 12 and 24 tables. I don't think the number of tables is the issue though, as it just seems to happen randomly. Definitely annoying but so far never got to the point of missing a hand / sitting out, as I have TableNinja automatically click I'm Back for cash tables, so for anyone else experiencing this issue make sure to check that option.

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02-26-2012 , 06:51 PM

#19

Protential

Carpal \'Tunnel

Join Date: Apr 2008 Posts: 12,460

Quote:

Originally Posted by WhiteRabbito

everyone MTT grinder i've talked to is experiencing the problem.

it seems to be happening when a group of tourneys fire at the same time, on the hour is a big one for example. when the sunday 500 fired, a whole bunch of tables froze up while some continued unaffected. i lost my whole timebank in the first hand of the sunday 500 because it had frozen up completely, as had about 3 people who were to act before me.

this. i lost some timebanks as well.

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02-26-2012 , 06:54 PM

#20

jnfpoker

adept

Join Date: Feb 2007 Posts: 1,052

Some of my tables froze up while I was still able to play others. Sometimes they all just freeze. It's been a regular occurrence this month for me.

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02-26-2012 , 07:22 PM

#21

eatSfrishSfrieS

journeyman

Join Date: Mar 2010 Posts: 378

+1 , me and several roommates have been stressing hard on this.

stop the lag

Last edited by eatSfrishSfrieS; 02-26-2012 at 07:22 PM. Reason: lagaments

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02-26-2012 , 07:23 PM

#22

iamhurwit

newbie

Join Date: Jun 2008 Posts: 29

its like stars is slowrolling me before i get binked on.
but plz stars fix this, not helping tilt level.

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02-26-2012 , 08:33 PM

#23

Gags30

veteran

Join Date: Apr 2008 Posts: 2,430

Quote:

Originally Posted by BryanS-PS

lol...the entire client froze for like 90-120 seconds today, about 9 other people from various parts of the world confirmed this too...it's certainly not an isolated incident

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02-26-2012 , 08:43 PM

#24

rich99cook

banned

Join Date: Aug 2010 Posts: 2,124

Yeah +1. Stars must make such a sh*tload of money yet whenever a PS representative posts on 2+2, it's the same old **** of ''send an e-mail to support... isolate the problem'' etc.

It's been a problem for ages whenever big tournaments run, surely isn't hard to sort out, so sort it out before this uMTT series starts.

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02-26-2012 , 08:52 PM

#25

insomniac86

veteran

Join Date: Apr 2008 Posts: 2,142

Quote:

Originally Posted by MadDogFerg

Best thing is when you email them about it they give you all these crazy connection checking steps that imply that its your fault and are ridiculously verbose and difficult

yep, this too. last sunday was the worst for me, but it has been a problem for a while now. today has also been problematic. played less tables to try to combat but made no dif

Last edited by insomniac86; 02-26-2012 at 09:03 PM. Reason: today has not been ok.

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