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Ex-Official partypoker/bwin MTT Thread (No party poker support) Ex-Official partypoker/bwin MTT Thread (No party poker support)

10-11-2018 , 05:25 AM
Quote:
Originally Posted by party_Rep
This is all in hand actions are already in motion with the relevant departments and teams
I can assure players - funds are safe and held in a segregated account
Under no circumstances are funds used for marketing or promotional use
I believe you when you say player funds are held in a segregated account and not used for marketing or promotions, no one is doubting that. The issue is what type of account those funds are held in. According to that article it's "basic protection", which really means no protection. If partypoker were to become insolvent, players are screwed and will just be added to a list of debtors, which means very unlikely to get back their full balance.

And please don't say it's not an issue as there's little chance of partypoker becoming insolvent because that's besides the point.

I have no idea how difficult it is to move player funds to a high level protection one, and it could very well be a lengthy and expensive process, but if party are in the middle of moving it over, at least say so as it'll earn you a lot of good PR, as well as reduce the complaints and general negativity the company will receive off the back of this article and other attention it'll receive.
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-11-2018 , 05:31 AM
Quote:
Originally Posted by NooooBingo
I believe you when you say player funds are held in a segregated account and not used for marketing or promotions, no one is doubting that. The issue is what type of account those funds are held in. According to that article it's "basic protection", which really means no protection. If partypoker were to become insolvent, players are screwed and will just be added to a list of debtors, which means very unlikely to get back their full balance.

And please don't say it's not an issue as there's little chance of partypoker becoming insolvent because that's besides the point.

I have no idea how difficult it is to move player funds to a high level protection one, and it could very well be a lengthy and expensive process, but if party are in the middle of moving it over, at least say so as it'll earn you a lot of good PR, as well as reduce the complaints and general negativity the company will receive off the back of this article and other attention it'll receive.
As I said above it's in hand and action will be taken by the relevant teams to review and improve the protection
We will share further info in the very near future when possible

Thanks

Colette
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-11-2018 , 01:55 PM
software today sometimes randomly closes completly without any error message... kinda anoying when u play hu HT sng?!?!?! mobile aswell. anyone else got this?
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-11-2018 , 02:27 PM
Hi,
Any chance of adding some Omaha mtts to the KO Series next month? The format lends itself pretty well to PLO and seems odd not to have a single one after it was pretty well represented (and did well) in Powerfest.
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-12-2018 , 05:09 AM
Quote:
Originally Posted by alberthofmann
software today sometimes randomly closes completly without any error message... kinda anoying when u play hu HT sng?!?!?! mobile aswell. anyone else got this?
Have you ensured you have the most recent version installed?
Worth removing in full and reinstalling - could be glitch
I am unaware of any others with the exact issue you describe - some have connection issues but not a close issue


Quote:
Originally Posted by validand notinuse
Hi,
Any chance of adding some Omaha mtts to the KO Series next month? The format lends itself pretty well to PLO and seems odd not to have a single one after it was pretty well represented (and did well) in Powerfest.
I'll certainly share the suggestion with the team


Thanks

Colette
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-12-2018 , 05:31 AM
Please Colette talk again with the guys from bwin side for software update ,we're still playing on old software which is awful and i dont play at all .New isnt the best but it is still much better.Please talk or make it happen party to be eligible for Bulgarian players .
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-12-2018 , 09:14 PM
Another software bug never fixed from the sats :

When one player register with a ticket and the tournament can t start (minimum numbers of players not reached ), tournament is cancelled BUT the ticket isn t back to your account

Any way to have it back ? (feeder at 2:45am CET 5$ to 22, cancelled at start 5 players was under 7 required)
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-13-2018 , 02:36 PM
Quote:
Originally Posted by MangeTaSueur
Another software bug never fixed from the sats :

When one player register with a ticket and the tournament can t start (minimum numbers of players not reached ), tournament is cancelled BUT the ticket isn t back to your account

Any way to have it back ? (feeder at 2:45am CET 5$ to 22, cancelled at start 5 players was under 7 required)
Whats the usenrame?
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-14-2018 , 05:37 PM
20bb starting stack in $2.2 rebuy sats to $55 tickets are not much of fun. Could you give 50k starting stack instead of 20k in these sats?
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-14-2018 , 07:22 PM
Quote:
Originally Posted by party_Rep
Whats the usenrame?
Mu usenrame ....
MangeTaSueur / Darkmanoir38 (login)

Now also the raceback hasn t been paid yet (66 points dols)
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-15-2018 , 04:57 AM
Quote:
Originally Posted by MangeTaSueur
Mu usenrame ....
MangeTaSueur / Darkmanoir38 (login)

Now also the raceback hasn t been paid yet (66 points dols)
Weekly cashback was paid at 19:33 ET on the 14th October - $10 as is correct for 66 points
To claim the next tier - $15 you are required to earn 75 min

Do you have the game ID regarding the ticket you claim was not returned?
When was this, I have checked all your tickets and they were used in games which played out - game ID would really help, please

Thanks

Colette
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-15-2018 , 08:18 AM
I am a VIP Account Manager at partypoker, dedicated exclusively to our most loyal customers.

In order to maximise the overall experience for our VIPs at partypoker we prefer to establish direct contact. As such I would like to offer you my personal lines on:

just to confirm this email i had from rehman was legit?
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-15-2018 , 09:12 AM
Quote:
Originally Posted by jayme87
I am a VIP Account Manager at partypoker, dedicated exclusively to our most loyal customers.

In order to maximise the overall experience for our VIPs at partypoker we prefer to establish direct contact. As such I would like to offer you my personal lines on:

just to confirm this email i had from rehman was legit?
Yes, Rehman is a VIP manager so sounds legit
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-15-2018 , 01:17 PM
All power turbo mtts at X:30 removed now ??!!
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-15-2018 , 04:51 PM
why is one labeled fast?



same blind speed, same levels

Last edited by Big_Mick00; 10-15-2018 at 05:05 PM.
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-16-2018 , 01:24 PM
https://www.parttimepoker.com/partypoker-tournaments

This worrying topic keeps getting mentioned. Would be nice if Partypoker stopped tip-toeing around this issue and actually addressed it officially ...
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-16-2018 , 02:27 PM
Quote:
Originally Posted by Gooner933
All power turbo mtts at X:30 removed now ??!!
We have removed our Power Turbo, Power Hypers, Bounty Hunter [Turbo] and Bounty Hunter [Hyper] games that ran at the :30 past the hour mark between 4.30pm and 6.30am
The hourly and majors remain unchanged

Thanks

Colette
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-16-2018 , 02:29 PM
All, update re BB converter
This is now fully functional!
Download the latest software update and you'll be able to display all bets, chip stacks and the bet slider in terms of big blinds instead of the traditional chip stacks

Thanks

Colette

Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-16-2018 , 02:36 PM
Quote:
Originally Posted by party_Rep
We have removed our Power Turbo, Power Hypers, Bounty Hunter [Turbo] and Bounty Hunter [Hyper] games that ran at the :30 past the hour mark between 4.30pm and 6.30am
The hourly and majors remain unchanged

Thanks

Colette
No , Thank you
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-16-2018 , 02:52 PM
the info tab on trnys is no longer auto-refreshing, I guess since the last update today. This is especially misleading with the refresh button being removed (even tho it used to auto-refresh despite the button being there). Please try to get this fixed asap
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-16-2018 , 03:30 PM
Quote:
Originally Posted by JimyJamonas
the info tab on trnys is no longer auto-refreshing, I guess since the last update today. This is especially misleading with the refresh button being removed (even tho it used to auto-refresh despite the button being there). Please try to get this fixed asap
Thanks - will get it looked into

Colette
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-16-2018 , 04:45 PM
Quote:
Originally Posted by party_Rep
We have removed our Power Turbo, Power Hypers, Bounty Hunter [Turbo] and Bounty Hunter [Hyper] games that ran at the :30 past the hour mark between 4.30pm and 6.30am
The hourly and majors remain unchanged

Thanks

Colette
Will it be a permanent change? If permanent I will no longer get the necessary volume from Party and I will be forced to redeposit money somewhere else. With decisions that don't have any prior notice you are putting your credibility at stake.

P.S. I also don't see any increase in daily majors after this change.
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-16-2018 , 05:11 PM
Quote:
Originally Posted by Gooner933
https://www.parttimepoker.com/partypoker-tournaments

This worrying topic keeps getting mentioned. Would be nice if Partypoker stopped tip-toeing around this issue and actually addressed it officially ...
They have been addressed in this very thread. They have stated: (paraphrasing)

1) that no stable gets preferential rb deals.
2) Party Poker doesn't allow PPL transfers.
3) Party Poker has nothing to do with this.

For more quoted posts from Party check this thread.

https://forumserver.twoplustwo.com/2...-live-1724977/

I can personally guarantee that by November 1st Party will be forced to recant their statements. As the proof will be stated not as opinion but with written facts from within.
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-16-2018 , 05:17 PM
inb4 Party has only 3 tournaments in a 24 hour schedule with 10 hours late reg
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote
10-16-2018 , 08:36 PM
Quote:
Originally Posted by party_Rep
All, update re BB converter
This is now fully functional!
Download the latest software update and you'll be able to display all bets, chip stacks and the bet slider in terms of big blinds instead of the traditional chip stacks

Thanks

Colette

Really bad bug within this BB- Upgrade...
https://clips.twitch.tv/BlushingInte...gPelicanTTours

This should be fixed ASAP, ive seen a bunch of players doing things like this today...
Ex-Official partypoker/bwin MTT Thread (No party poker support) Quote

      
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