Received my four-figure payment this morning. Incorrect banking info acct.

Hi,

Could anyone PM how to contact Patrick? I had incomplete banking info that was corrected but didnt receive payment today.

Thanks!

I have not received my payment as of yet today. How about anyone else?

I have not.

Nope

On April 1, GCG issued approximately 2,200 payments totaling approximately $5 million to Petitioners who timely confirmed their FTP Account Balances online and who were approved for payment in the first round of distributions, but who needed to correct their banking information. Please note that if any such Petitioners did not properly update their bank account information, they will be sent a check to the mailing address on record.

As a reminder, if you received a notice because you have a debt qualifying for collection through the Treasury Offset Program, please send your completed Unified Financial Management System Vendor Request Form to GCG as soon as possible.

Updated 4/1/14


OK 2200 more got paid - I did all that I needed to do and was told that I would be paid in the next batch of payments ....checked my bank account today ....NOTHING!

when will disputed balanced be settled and paid?

Those with disputed balances will not experience delays was their exact words to me

These are all classes of claims (afaict) that have yet to be paid:

1. Undisputed claims whose banking info is still not working.
2. Undisputed claims who had a duplicate claim submitted or bad info in their submitted claim (banking or otherwise), noticed by GCG before first wave was submitted to DOJ for remissions approval.
3. Undisputed claims who had bad data entries due to GCG systems error.
4. Disputed claims whose dispute is fully accepted.
5. Tagged as an affiliate, whose claim amount is fully accepted.
6. Tagged as an affiliate originally, but later untagged.
7. Disputed claims whose disputed amount is partially or fully denied.
8. Tagged as an affiliate, whose disputed amount is partially or fully denied.
9. Late filers with undisputed claim.
10. Late filers with disputed claim.

Although I don't have any inside info other than the little bit that is gleaned from hints from conversations with GCG posted in NVG and here, I'm pretty much expecting payments to go out in the order listed above. Here is my speculation:

1. Checks were sent out first week of April.
2. & 3. Wave 2 around mid-May.
4. & 5. Wave 3 around mid-June.
6. Hard to say - could even be included in Wave 2 or 3, or be queued up after them (for a Wave 3.5) if the claim is undisputed. Disputed claims for this class would be lumped in with the other disputed claims.
7. & 8. Could be lumped together. Wave 4 would be for those who accept the partial or full denial (to be paid the accepted or original claim amount). Wave 5 would be for those who dispute the denied amount or are asked to provide more info for their dispute. If 7. & 8. aren't lumped together, then 8. would get a Wave 6 (accept partial or full denial) and Wave 7 (dispute denial or need to provide more info).
9. & 10. I'm pretty sure these two classes have to wait for all the above to be fully resolved before they are considered, per regulations. They would technically be paid only if funds for remission remain after all the other classes are fully resolved. We know that there is plenty of money to cover them all in full regardless, but procedures still have to be followed.

Each successive Wave might take another month or so, although this could be shortened as there are fewer claims in each class to process.

Red Pros, if determined to be eligible for remission, would be a class of their own.

Since submitting claim in Nov, Full Tilt has not contacted me (except for "Thank you for your emai" emails). I found out there was a problem with my bank info thanks to social media, which I resubmitted on 2/28/14. Talked to them several times and was told I was list to be paid, everything was fine, but they have no other details.

Yesterday, thanks to Twitter, I see payments were made; I check my acct, no money. This morning I call the 866-250-2640 and the rep just reads from a form which basically says keep checking the full tilt claims website. I specifically asked her why I wasn't being contacted and she replied that no emails were being sent; the only way to keep informed was to keep checking the website. And apparently there is no one who will discuss a specific account.

I don't even know where to turn at this point. It seems there should be some recourse or source of information for a specific account.

I'm just very frustrated and disgusted.

Send them an e-mail, and call to talk to someone else. Ask to speak with a supervisor if you can't get a better answer (you'll probably be put on a list of a callback). However, if you didn't get included in this wave of bank transfer payments due to banking info problems, you should shortly get a check mailed to you instead. It's also possible the money will still show up in your bank account - sometimes such transfers take a couple days to show, due to bank processing policies. You can call your bank and see if their computers show something pending.

Thanks for the suggestions. I just sent my third email in 24 hrs to them. I'm not holding my breath, although I have received 3 auto "Thank you for your email" emails.

What was most troubling about my phone call today was I was no longer told I was on the list to be paid and everything was fine. I've been calling approx. once per week for the past month and was always assured my resubmitted banking info was fine and I was on the list to be paid; they even had the dollar amount.

Today, no such assurances.

I think I'll up my calls from once a week to once per day.

Thanks again.

Just talked to a different rep at claims hotline.

Last month I was told everything was fine, everything was approved, although they couldn't understand why I wasn't getting emails. One rep told me that they were sending them to me, but couldn't understand why I wasn't getting them.

Today, it's a new story. The reason I didn't get any money yesterday was because I haven't been approved yet. Apparently, yesterday's payments were part of the second part of the first round of payments and I was not part of the first round because they haven't actually finished processing my claim from November (Note: This is much different from what they were telling me last month). "These things take time," the rep said. "This is why you don't get emails from us, because we're still processing your claim" the rep said (again, note, this is much different from what I was told last month). Then the rep told me I might be part of the second, third, fourth or fifth round of payments....there's no way to tell. She said I'd get an email but who knows when that will be. She had no answer to how I would know if there was some kind of problem (because they don't send emails). She suggested watching the claims website.

Totally disgusted.

From the NVG thread:

Here's the thread (5000+ posts) in NVG:

FTP Remission Issues Thread ONLY. No polititard or history derails please.

got my refund today......by check in the mail. Even though i had supplied bank information as required, they sent me a check. let's see if its good! btw....my check number was 179.

Now lets get this operation legal in the US!

Does anyone know if they have started looking at the disputed claims and have some or all of them bucketed into these 2 categories yet?

Also got my check in the mail today (Friday).

Updated for latest info, so reposting here:

If you have questions for GCG about your petition, you can try Patrick: 631-470-5061 . He is not a call-center employee. He works at GCG on this case and provides accurate responses, and can make corrections on-the-spot when needed. He usually calls back (when he can - could be a week or two) if you leave a message. Be polite - he has done nothing but work hard for the benefit of the players.

wow, i got my monies. feels anti-climatic at this point. gratz to those who had 5 figures+ though and got a nice payday!

Filed mine late and still nothing. Not disputed BS either - still not gonna hold my breath for EVER receiving anything, but it will be a nice surprise if the money does show up one day.

Not sure what you mean by disputed BS?

I mean there is no dispute about what I'm owed or what was in the account. I accepted what was showed, filed my claim, albeit late, and have been waiting ever since. I got the e-mail that said my **** was accepted when I filed it. No refund, no nothing so far.

Of course not.

You filed late. You're at the bottom of the list. Time to exercise a little patience.


--klez

What is crazy is that people who couldn't meet the deadline to file (filed LATE) will actually get paid before people who filed on time but have a disputed clam simply because we got caught in the middle of withdrawing funds from our account.

Now that is what is nuts to me.

People who filed late should be the very last people to get paid.