the hand was played on bet365 poker and when i tried to convert that with 2p2 converter, the red message appeared. so, basically export->weaktight->paste here

Yes, that is what you will have to do or export it from the HM2 Hand History Viewer (right-click > View) into 2+2 format then paste it here to save the weaktight step.



Fozzy71
Customer Support

Need help converting hands. Been a while but used to just copy and paste into hand history converter has this changed?

Which site/games are you playing? How are you copying from HM2 exactly? Does the converter give an error?

There are a couple sites that have known issues, like IPoker mentioned above as it recently changed hand history formats. If you are using right-click > copy then pasting into the converter, or nothing at all is happening, then you will want to send us some original hands for testing and use the hand history viewer method to copy to your clipboard in 2+2 format as shown in the post above yours until our developers have time to work on the converter issues.

If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth e.g C:\HM2Archive\2009\07\31 or if it was auto-imported with v7283+ it would be in C:\HM2Archive\SiteName\YYYY\MM\DD.

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.

Fozzy71
Customer Support

I select the Hand History Converter link, paste my hand history text (copied from holdem manager), and click Convert Hand History. Nothing happens. User error? Or glitch in the matrix?

See the post above:

For now you will most likely need to use the Hand History Viewer's export to 2+2 format option as shown in the image I posted a few posts above.

Fozzy71
Customer Support

I'm not sure how you got to the view in your screen shot, but I believe that comes from the HUD list of previous winners in pots while in-game. This is an old hand in the database. From what I can see, my only options are to right click the hand and copy, or open the hand in the replayer and select export. Neither of these options work.

The converter doesn't throw any errors. I open up the converter, paste the hand history, and when I click the button "Convert Hand History" with the default settings, nothing happens.

I'm playing on WPN (blackchip) btw. Here's the text of the hand history.

Should I send this text into support?

Oh. I see I can right click, view, to see the hand in the hand history viewer. Thanks.

No need to send the hand. We already documented this issue with WPN hands for the developers but they are focused on HM3 Beta projects right now.



Fozzy71
Customer Support

may be a silly question but was wondering if anyone knew if you can convert a live hand, or a hand from an untracked site or do you just have to write the hand history out yourself?

either using this holdem manager software or another software and like if you type the hand out and put it in the converter does that work maybe.

cheers

You would have to write it out exactly like a supported site's hand history file. I am not aware of any site or software that you can input the actions to generate a supported hand history.

Fozzy71
Customer Support

Hello,

when I want to post a hand in the forum, the hand importing doesn't work. It just says following: 'Not Found - The requested URL /pokertools/import/twoplustwo/integration was not found on this server.'

Do you know where might be the problem? I'm using Chrome, the same problem remains with IE. A few days ago everything worked perfectly.

Thanks for your help.

Thank you for reporting this issue. I just duplicated this and am checking with our developers so they can determine if this is on our end or on the 2+2 side of things.

Fozzy71
Customer Support

Thank you. I forgot to mention that I'm not even able to put a hand history there. I just click on 'Hand history converter' and the error message shows up.

Yep, same issue here. I will update the thread when I have more info but our lead developer is out of town this week so I am not sure how soon that will be.

Fozzy71
Customer Support

I have the basic HM2 and find that it keeps stats on occasion when I play PLO8 on Black Chip Poker. Will I possibly be able to convert those hands to this site or do I need to upgrade to the Omaha Manager to be able to convert holdem hands and PLO8?

Also, being a noob and have never converted a hh to this site before....am I correct that for Black Chip Poker (using Holdem Manager 2) I can just copy and paste that hand history from the HM2 clipboard into a post on here using the blue hand history converter or do I need to still go to a site like deuces cracked and click the 2+2 output, convert it there and then post it here?

The 2+2 hand history converter is still broken as mentioned in the few posts above. I will bump this issue with our developers.

If you have the holdem only version of HM2 you won't be able to see Omaha hands in the reports even though you see a HUD when playing. To post Omaha hands you would need to upgrade HM2 to include Omaha support or you would need to find the original HH file in the C:\HM2Archive folder and use a different HH Converter site until the converter here is fixed.

To convert a Holdem hand from HM2 to 2+2 right-click it in any report > View to open the hand history viewer. In the lower right corner are some icons. You want to use the up/down arrows 2nd from the left to choose 'Two Plus Two (2+2)' format then use the icon to the far left to copy the hand to your Windows Clipboard so you can paste it into the forums:



Fozzy71
Customer Support

In the lower right of the replayer there are 3 icons (MY HM, MOBILE, and EXPORT). I tried to arrow and nothing changed on those. If I click on the export and save it to my desktop as a text file it looks like this...Can I use this format somehow to convert?

Game started at: 2017/4/25 20:27:15
Game ID: 898635018 0.25/0.50 (PRR) Gorgons - 18 (Hold'em)
Seat 2 is the button
Seat 1: PartyMaker (77.10).
Seat 2: GetPaidGetLaid (50).
Seat 3: Ireful (55.73).
Seat 4: basic instinct (20).
Seat 5: poolplayagrinder (51.89).
Seat 6: Keejown (73.42).
Player Ireful has small blind (0.25)
Player basic instinct has big blind (0.50)
Player Ireful received a card.
Player Ireful received a card.
Player basic instinct received a card.
Player basic instinct received a card.
Player poolplayagrinder received card: [Ad]
Player poolplayagrinder received card: [7d]
Player Keejown received a card.
Player Keejown received a card.
Player PartyMaker received a card.
Player PartyMaker received a card.
Player GetPaidGetLaid received a card.
Player GetPaidGetLaid received a card.
Player poolplayagrinder raises (1.50)
Player Keejown calls (1.50)
Player PartyMaker folds
Player GetPaidGetLaid folds
Player Ireful folds
Player basic instinct folds
*** FLOP ***: [5s 7c 2h]
Player poolplayagrinder bets (2.55)
Player Keejown calls (2.55)
*** TURN ***: [5s 7c 2h] [Ah]
Player poolplayagrinder checks
Player Keejown bets (3.50)
Player poolplayagrinder raises (9.30)
Player Keejown calls (5.80)
*** RIVER ***: [5s 7c 2h Ah] [3s]
Player poolplayagrinder allin (38.54)
Player Keejown calls (38.54)
------ Summary ------
Pot: 101.53. Rake 2.76. JP fee 0.24
Board: [5s 7c 2h Ah 3s]
Player PartyMaker does not show cards.Bets: 0. Collects: 0. Wins: 0.
Player GetPaidGetLaid does not show cards.Bets: 0. Collects: 0. Wins: 0.
Player Ireful does not show cards.Bets: 0.25. Collects: 0. Loses: 0.25.
Player basic instinct does not show cards.Bets: 0.50. Collects: 0. Loses: 0.50.
*Player poolplayagrinder shows: Two pairs. As and 7s [Ad 7d]. Bets: 51.89. Collects: 101.53. Wins: 49.64.
Player Keejown shows: Two pairs. As and 5s [5c As]. Bets: 51.89. Collects: 0. Loses: 51.89.
Game ended at: 2017/4/25 20:28:30

Hand History Viewer, not the Hand replayer. Right-click > 'View' a hand instead of right-click > "replay'.



Fozzy71
Customer Support

We are in business thanks! If I upgrade to the Omaha version does it allow 2 licenses just like when I purchased the initial holdem manager 2?

yes

Fozzy71
Customer Support

The HH converter in the HM3 beta seems to have some issues. Most of the omaha hands I try to convert just end up saying "Error: import failed."

But the holdem hands seem fine and *some* of the omaha hands are okay.

My best guess as to the connection is that the hands imported by HM3 seem to be the ones not working, but the ones imported from my old HM2 database seem fine.

What sites/games are the hands played at and what method are you using to export/convert from HM3 exactly?

Here is a recent WPN Cash hand that was imported live by HM3 that I exported from the HH Viewer in HM3 to 2+2 format that seems to convert properly for me.



p.s. The 2+2 converter is still down and it appears to be on their end. I PM'd Chuck Weinstock about it but have not heard back from him yet.

Fozzy71
Customer Support

I made you a video to try to show you what is going on more easily.

Thank you for the video but this doesn't really belong in this thread since it is about HM3 and doesn't really have anything to do with the built in 2+2 hand history converter. Can you PM me your email address so we can continue this discussion via a support ticket email?

Fozzy71
Customer Support