More Zedo Ad Server Issues - Page 2 - About the Forums

Tried everything suggested ITT and the last 2 days I can barely use this site due to these issues. I've completely frozen and gotten the "site unresponsive" message from Chrome several times. Is anyone actually working on correcting this, or are we supposed to just live with it?

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11-01-2014 , 02:26 PM

#27

Jbrochu

banned

Join Date: Jan 2005 Posts: 16,054

Quote:

Originally Posted by sba9630

What did you put before zedo.com in the hosts file entry?

Now I understand what you were asking about... I looked into it again and apparently the first site I searched for "how to edit hosts file" didn't provide the correct information.

I just made these additions to my hosts file and now it works:

127.0.0.1 www.zedo.com
127.0.0.1 z1.zedo.com
127.0.0.1 d3.zedo.com
127.0.0.1 zedo.com

You might not need all these entries, but I wasn't sure if just zedo.com would block z1.zedo.com so I added them all.

Also had to restart my machine before the changes took affect.

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11-01-2014 , 02:48 PM

#28

sba9630

Pooh-Bah

Join Date: May 2008 Posts: 4,510

Sorry, I forgot to come back and look at this thread.
Glad you got it worked out.

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11-01-2014 , 03:40 PM

#29

Jbrochu

banned

Join Date: Jan 2005 Posts: 16,054

Thanks for the help. So much nicer now!

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11-30-2014 , 07:39 PM

#30

jtollison78

grinder

Join Date: Aug 2004 Posts: 502

I entered my first daily fantasy sports lineup, came here to discuss it, was excited to see fantasy sport had a more prominent place on 2+2 now, and... zedo has me wanting to break things.

I just tried changing my hosts file, but the instructions I found for osx didn't work. It's protected, so you have to copy the file and resave and drag/drop, but after saving it's the wrong file type...

I don't understand why 2+2 can't find some other way to advertise, assuming that's the problem.

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12-16-2014 , 05:21 PM

#31

RidgeRunner

newbie

Join Date: Mar 2011 Posts: 29

I don't log in often but normally visit the site several times a day. For the past month or so I have had the screen freeze and the "recover webpage" message appear.
It is not just every now and then but every time I visit. Sometimes I have to recover more than once just to make it through 1 page.
I think it is related to this zedo issue because the back button on IE shows about half a dozen "z1zedo.com/jsc/d3.html?n=82"
I have seen the fix posted above but when it comes to computers I am clueless.
I like the site but visiting now has become very frustrating.
I don't care if it is the zedo guy who was chased out earlier or 2+2 but please fix this.

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12-16-2014 , 07:38 PM

#32

Dids

Carpal \'Tunnel

Join Date: Feb 2004 Posts: 60,871

Quote:

Originally Posted by Dids

We shouldn't have to change our DNS settings because 2p2's serving a consistently ****ty ad. Zedo is a perpetual problem, and one that 2p2 should resolve.

This didn't get untrue and Zedo hasn't got any better. Fix it.

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12-18-2014 , 04:22 PM

#33

zedotechsupport

Zedo Support

Join Date: Dec 2014 Posts: 10

Hello User

I sincerely apologize for the inconvenience caused. However upon checking this at our end using various Proxies and Geo-locations we were unable to replicate this issue.

Hence to investigate this further please provide us the output of ping and tracert command of your location when you face this issue. This data will help us to eradicate the issue if any. Below are the steps for the same:

Go to cmd prompt and type in there:

A. ping zedodomainname.zedo.com
B. Take a screen shot of the output and send it across to us.

A. tracert zedodomainname.zedo.com
B. Take a screen shot of the output and send it across to us.

Appreciate your co-operation and kind understanding on this. Awaiting your response.

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12-18-2014 , 09:40 PM

#34

Videopro

Making TV

Join Date: Oct 2002 Posts: 19,237

Literally zedodomainname or change it to whatever server we think is holding us up?

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12-18-2014 , 11:24 PM

#35

zikzak

Carpal \'Tunnel

Join Date: Jul 2009 Posts: 22,199

I'm not convinced that either of Zedo's 2 (?) tech support accounts could pass a Turing test.

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12-19-2014 , 12:24 AM

#36

Videopro

Making TV

Join Date: Oct 2002 Posts: 19,237

I learned a new word today. Thanks.

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12-19-2014 , 02:11 PM

#37

soah

Unexpected

Join Date: Jun 2004 Posts: 61,667

Old posts from the mod forum:

Quote:

Originally Posted by well named

OK, this is weird, I think I found it.

There is an image tag in the page for a tracking pixel for zedo, like this:

http://d7.zedo.com/img/bh.gif?n=826&...=1&l=1&t=i&e=1

I made a local copy of the entire forum page for POG and was just fiddling with the HTML, keeping all the links to external resources the same. If I remove the image tag, it works fine

What I see is that if I try to open that URL in a browser tab it does not load in firefox. In fact, firefox doesn't even try to request it. I think that is because firefox already has a queued up request for that which it is waiting for. That's why I don't even see it in the network traffic.

Right now at least, when I request it in chrome it works fine.

Then if I close firefox and re-open it, requesting that URL will work, but firefox will complain that the image contains errors, and now that the image isn't "stuck" the pages are finishing loading normally loading on the site.

I think what happens is sometimes something goes wrong fetching that image, and it just gets stuck, and then the pages never finish loading, until at some future point the problem corrects itself when the browser eventually makes a new request that succeeds for the image.

I'm wondering if this tracking pixel is even necessary in the site? It seems to have the same values on every page, so I'm not sure what it's being used for

I also see it's being included twice on a bunch of pages, which is probalby unnecessary

Quote:

Originally Posted by well named

A lot of the speed of the page does seem to be down to the ad servers:

but it's not so much that each ad is slow, it's that there are a lot of requests associated with the ads and they don't load asynchronously, so they just go in order

everything from the first bh.gif down is ad related except for the google analytics utm.gif requests

Quote:

Originally Posted by well named

I think the fact that the bh.gif request is returning nothing is probably what causes the browser to get confused and think the page isn't done

it should return a standard transparent pixel gif rather than nothing.

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12-19-2014 , 02:51 PM

#38

well named

poorly undertitled

Join Date: Jun 2007 Posts: 78,077

in the current source of the pages someone's broken those bh.gif images so they aren't being requested anymore. Although they are broken in a weird way:

Code:

<!-- Begin ZEDO -->
<!img src="http://d7.zedo.com/img/bh.gif?n=826&g=20&a=291&s=1&l=1&t=i&e=1" width="1" height="1" border="0" >
<!-- end  ZEDO   -->
<!-- Begin ZEDO -->
<!img src="http://d7.zedo.com/img/bh.gif?n=826&g=20&a=291&s=1&l=1&t=i&e=1" width="1" height="1" border="0" >
<!-- end  ZEDO   -->

the <!img> is just an invalid tag, instead of being commented out as in 

It probably doesn't matter much to most browsers

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12-19-2014 , 03:19 PM

#39

zedotechsupport

Zedo Support

Join Date: Dec 2014 Posts: 10

Did anyone faced the slowness issue again or is currently facing it due to zedo.com domain? We would like to work with them in debugging this further and identifying the cause to fix it.

If you notice slowness from ZEDO domain then we would require the ping and tracert of that particular ZEDO domain. This will help us to investigate further. As we have already checked this at our end multiple times and were unable to replicate the issue. It could that the issue is isolated to specific geos or CDN servers which might be hard to pin-point.

@Soah, @well named - Thanks for those references from previous posts. We have already worked with the Two Plus Two forum team to comment those tags, hence bh.gif call should not be occurring anymore.

Awaiting your positive responses.

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12-19-2014 , 03:47 PM

#40

well named

poorly undertitled

Join Date: Jun 2007 Posts: 78,077

Yeah those posts are from April. I haven't had similar issues for a while, so I haven't done anything. If I do I'll run some traceroutes and try to provide info

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12-22-2014 , 02:29 PM

#41

zedotechsupport

Zedo Support

Join Date: Dec 2014 Posts: 10

Thanks for your feedback. Appreciate your response here.

Do let us know if you come across slowness issues and we would be happy to assist you.

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12-23-2014 , 02:58 PM

#42

Mayo

Carpal \'Tunnel

Join Date: Sep 2006 Posts: 50,967

Quote:

Originally Posted by Dids

our DNS [...] should resolve.

Exactly.

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12-28-2014 , 06:26 PM

#43

Shoe

Carpal \'Tunnel

Join Date: Jul 2004 Posts: 11,869

This is happening really bad to me right now, going to have to update my hosts file.

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12-28-2014 , 07:02 PM

#44

jh1711

No freakin title????????

Join Date: May 2012 Posts: 3,743

yep.

d3 seems to be the reason. This request alone took 1.46 seconds. That's damn slow for a 302 error. When I ping the server it responds reasonably fast.

Code:

Request URL:http://d3.zedo.com/jsc/d3/ff2.html?n=824;s=1;d=31;w=200;h=60
Request Method:GET
Status Code:302 Moved Temporarily
Request Headersview parsed
GET /jsc/d3/ff2.html?n=824;s=1;d=31;w=200;h=60 HTTP/1.1
Host: d3.zedo.com
Connection: keep-alive
Cache-Control: max-age=0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
User-Agent: Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/39.0.2171.65 Chrome/39.0.2171.65 Safari/537.36
Referer: http://forumserver.twoplustwo.com/55/about-forums/more-zedo-ad-server-issues-1484216/
Accept-Encoding: gzip, deflate, sdch
Accept-Language: en-US,en;q=0.8,de;q=0.6
Cookie: FFgeo=13370409
Query String Parametersview parsed
n=824;s=1;d=31;w=200;h=60
Response Headersview source
Connection:keep-alive
Content-Length:0
Date:Sun, 28 Dec 2014 22:54:51 GMT
Location:http://z1.zedo.com/jsc/d3/ff2.html?n=824;s=1;d=31;w=200;h=60
Server:AkamaiGHost

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01-07-2015 , 02:47 AM

#45

zedotechsupport

Zedo Support

Join Date: Dec 2014 Posts: 10

Hi Jh1711.. Thanks for sharing the details.We will have check with our Operations team and get back to you..

I see that this was posted on 29th December so I just wanted to ask you and all the other users whether you are facing slowness issue at this point of time? Let us know.

Thanks & Regards,
ZEDO Technical Support Team.

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01-07-2015 , 07:06 AM

#46

zedotechsupport

Zedo Support

Join Date: Dec 2014 Posts: 10

We checked with our Operations Team and found that there were no performance issues on 29th as well as this week. If possible can you please provide report which shows calls to d3.zedo.com taking time consistently.

Awaiting your reply.

Thanks & Regards,
ZEDO Technical Support Team.

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01-07-2015 , 09:27 AM

#47

zikzak

Carpal \'Tunnel

Join Date: Jul 2009 Posts: 22,199

Johnny-on-the-spot here.

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01-07-2015 , 05:28 PM

#48

jh1711

No freakin title????????

Join Date: May 2012 Posts: 3,743

Quote:

Originally Posted by zedotechsupport

I don't know if it is slow all the time, but whenever I looked at the network traffic, it looked something like this:

You see that the requests to d3.zedo.com take significantly longer than requests to z1.zedo.com. The strange thing is that when I ping d3.zedo.com it responds within less than 40 ms. Hope this helps.

Thank you for responding in this thread.

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01-07-2015 , 05:56 PM

#49

Videopro

Making TV

Join Date: Oct 2002 Posts: 19,237

I've noticed the same with z3. z3 sometimes runs slow for me but pings fine. I guess it is out of service at the moment.
When I trace it, sometimes it looks like it is the first hop outside of my ISP (cloud?). Other times it is several hops, slow and unreachable,
Target Name: z3.zedo.com
IP: 92.242.140.2
Date/Time: 1/7/2015 1:59:09 PM to 1/7/2015 2:00:00 PM

4 252 ms N/A N/A 189 ms 116 ms 8 ms 188 ms 24-234-6-28.ptp.lvcm.net [24.234.6.28]
5 276 ms N/A N/A 205 ms 137 ms 163 ms 205 ms sanjbprj02-ae0.0.rd.sj.cox.net [68.1.5.186]
6 245 ms N/A N/A 198 ms 132 ms 118 ms 198 ms xe-0-1-0-4.core4.sv1.layer42.net [69.36.225.206]
7 265 ms N/A N/A 235 ms 137 ms 115 ms 210 ms xe5-2.sw1.mtv.layer42.net [69.36.239.227]
8 263 ms N/A N/A 240 ms 137 ms 196 ms 207 ms xe5-2.sw1.mtv.layer42.net [69.36.239.227]
9 264 ms N/A N/A 206 ms 138 ms 106 ms 202 ms [67.218.120.70]
10 270 ms N/A N/A 217 ms 147 ms 121 ms 214 ms [173.167.59.142]
11 229 ms N/A N/A 211 ms 139 ms 123 ms 204 ms [66.201.32.138]
12 * N/A N/A * * * * [-]
13 * N/A N/A * * * * [-]
14 * N/A N/A * * * * [-]
15 * N/A N/A * * * * [-]
16 * N/A N/A * * * * [-]
17 * N/A N/A * * * * [-]
18 * N/A N/A * * * * [-]
19 * N/A N/A * * * * [-]
20 * N/A N/A * * * * [-]
21 * N/A N/A * * * * [-]
22 * N/A N/A * * * * [-]
23 * N/A N/A * * * * [-]
24 * N/A N/A * * * * [-]
25 * N/A N/A * * * * [-]
26 * N/A N/A * * * * [-]
27 * N/A N/A * * * * [-]
28 * N/A N/A * * * * [-]
29 * N/A N/A * * * * [-]
30 * N/A N/A * * * * [-]
31 * N/A N/A * * * * [-]
32 * N/A N/A * * * * [-]
33 * N/A N/A * * * * [-]
34 * N/A N/A * * * * [-]
35 * N/A N/A * * * * [-]

Destination not reached in 35 hops

Last edited by Videopro; 01-07-2015 at 06:01 PM.

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01-08-2015 , 04:00 PM

#50

zedotechsupport

Zedo Support

Join Date: Dec 2014 Posts: 10

Hi jh1711 / Professionalpoker,

Thanks for sharing the details. This issue seems to be because of connectivity between your machine and our server. We will check the details provided by you with our Operations Team and shall get back to you.

Could you also share the ping and tracert output of the domains (d3.zedo.com and z3.zedo.com) for which you are facing the slowness issue. This will help our team to analyze it further.

Awaiting your reply.

Thanks & Regards,
ZEDO Technical Support Team.

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