so pissed. long story short, i was really drunk last night and had a huge fight with my girfriend, so i was in a horrible mood.....all i wanted to do was play a little of teh pokerz but my account was empty.....i started berating some play money players (dumb) and may have used the word "suicide", i recall having a chat with support in which i basically begged them for an account credit for a loyal customer (lol drunkaments), anyhow, i got this email today
Hello Gregory,
Thank you for contacting PokerStars.
During last night's episode, I contacted you directly at the tables through
a direct chat interface. This conversation was precipitated by our concern
for your welfare, since you had suggested suicide at the tables.
After a long conversation, you made it quite clear that you have a problem
with gambing, and were desperate to satisfy your urge. I suggested that you
speak to a counselor, and you mentioned that you had a therapist
appointment on Thursday.
After discussing this situation with management staff, and in accordance
with our dedication to responsible gaming, it has been decided that we do
not wish to be the source of such emotional turmoil in your life. To that
regard, your account has been closed permanently.
If you are interested, we would like to suggest two excellent organizations
that can offer support and counseling services for those who feel gambling
have had an impact in their lives:
Gamblers Anonymous, which can be found at:
http://www.gamblersanonymous.org/
GamCare, which can be found at:
http://www.gamcare.org.uk/
Best wishes to you, and we wish you the best of luck in your future
endeavors.
Regards,
Randy
Support Supervisor
PokerStars Support Team
now, they wont reply to my emails, even though i explained i was just drunk and upset about my girl...said some things i shouldnt have yada yada...
it doesnt appear they are gonna reverse their ruling
will i ever be able to play on stars again? has this happened to anyone? how could i make a new account? would i have to buy a new computer or move (not sure how they identify you, what is ip address? etc.)
dont wanna play at full tilt as i hate their site, stars is the only way to go for traffic and the best tournies
beat: drunkeness cost me my stars account
help me bbv