Originally Posted by AuMind
I signed up through Carbon a few years ago through RTR and I'm wondering what you lose if you have a rakeback account. If I were at the Ether tier of the VIP program, I don't get the 35% cash rebate on top of the 35% rakeback correct? And reading the FAQ, it looks like I cannot exchange points for cash.
Hiya, you are correct in that you cannot get 35% rakeback and the Ether deal
You should be able to exchange your points though because you are only "penalised" in the sense that you earn points less quickly as a rakeback player.
If you are always going to be raking Ether amounts then you can let us know and we can try and get Carbon to switch you to the VIP program. They can't switch the other way but they might be able to switch this way.
PM me your details at Carbon and I will find out what i can