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Handabet not paying to affiliates Handabet not paying to affiliates

03-06-2012 , 05:11 AM
They haven't paid yet for January and are now ignoring all of the emails, I've read that some affiliates got paid while majority of them didn't. Does anyone know what is going on with this room ?
Handabet not paying to affiliates Quote
03-06-2012 , 06:49 AM
I have not had a reply from them after maybe 6 emails in 2 weeks.

Not looking good.
Handabet not paying to affiliates Quote
03-06-2012 , 06:53 AM
looks like they are going down ... ppl should probably get their money out asap
Handabet not paying to affiliates Quote
03-06-2012 , 06:56 AM
Dont they have money in safe @ Entraction?
Handabet not paying to affiliates Quote
03-06-2012 , 07:17 AM
Quote:
Originally Posted by Nacho111
Dont they have money in safe @ Entraction?
Is that players money you are talking about ?
Handabet not paying to affiliates Quote
03-06-2012 , 08:21 AM
Yes. I thought that network keeps the money in safe at entraction. Not all the sites but 9/10 of them or so
Handabet not paying to affiliates Quote
03-06-2012 , 09:38 AM
I have actually just successfully withdrawn to MB. Only took about 30 mins too.

If they would only answer emails I would feel a lot happier.
Handabet not paying to affiliates Quote
03-06-2012 , 10:03 AM
Quote:
Originally Posted by never forgive
I have actually just successfully withdrawn to MB. Only took about 30 mins too.
Same here.

Now just waiting to know if rakeback-deal is still working.
Handabet not paying to affiliates Quote
03-06-2012 , 10:23 AM
exactly
Handabet not paying to affiliates Quote
03-06-2012 , 06:41 PM
Quote:
Originally Posted by Nacho111
Yes. I thought that network keeps the money in safe at entraction. Not all the sites but 9/10 of them or so
Does same go for affiliate payments as well ? Can Entraction do something in this case?
Handabet not paying to affiliates Quote
03-06-2012 , 09:01 PM
bump,

im also waiting for jan and feb. there is some new aff manager @ www.handabet.com (kirsten) did you had contact with her too? she is ignorning me per email since week or two. Everybody who seems to have this problem too, post here and keep mailing to handabet.
Normal withdraws are almost instant but rb takes ages.

So; december was payed two weeks later, and now january is 3-4 weeks to late. feb should come around this week too. Entraction is looking at it & hopefully we get the funds. Can anyone confirm this?

Last edited by KrAAkerz; 03-06-2012 at 09:07 PM. Reason: handabet not paying affiliates
Handabet not paying to affiliates Quote
03-07-2012 , 06:50 AM
Requested cashout 7-8 days ago. When I log in today my money was again in cashier.

Withdrawal requests are currently disabled for you. You will receive an email with further information shortly.
Handabet not paying to affiliates Quote
03-07-2012 , 11:34 AM
Are you talking about rakeback or your pokerbalance? This thread is about handabet (entraction) not paying affiliates.
Handabet not paying to affiliates Quote
03-07-2012 , 04:28 PM
Is there something Entraction can do about this ? Do they have a rep here?
Handabet not paying to affiliates Quote
03-08-2012 , 07:08 PM
Sup guys,

www.handabet.com is not paying rakeback to affiliates since january 2012.
They are ignorning emails for several weeks now and it seems there are more people having problems with handabet.com. It could be that there is some miscommunication (hope), but it doesnt looks good.

There is a small thread already about it in affiliate/rb, but im hoping for more reponse with you guys. link; http://forumserver.twoplustwo.com/28...iates-1176502/
Can entraction do something about this? Who is also having payment problemes with handabet? Anyone from Handabet can reply on this to fix it?

Lets do something about this!!
Handabet not paying to affiliates Quote
03-08-2012 , 08:45 PM
Does anyone know what player must do if he cannot cashout from this skin, giving him an error? I heard that all players money is safe by Entraction so how can they be contacted regarding this?
Handabet not paying to affiliates Quote
03-09-2012 , 06:17 AM
There's a difference between player's money and affiliate's money, held separately. Players funds are always safe as some previous posts here say (30min cashouts and such). Has anyone e-mailed Entraction directly about them?
Handabet not paying to affiliates Quote
03-09-2012 , 10:22 AM
I have mailed them @ support@entraction.com
No reponse tho
just noticed a new emailadres info@entraction.com
http://entraction.com/contact.aspx

Last edited by KrAAkerz; 03-09-2012 at 10:34 AM.
Handabet not paying to affiliates Quote
03-09-2012 , 12:20 PM
i have just spoken to support from IGT (entraction)
everybody with issues like this mail to; support@igt.com

other info;

Entraction Estonia
Entraction Support
Estonia pst. 9
10143, Tallinn, Estonia
Tel: +372 6025700

gl
Handabet not paying to affiliates Quote
03-09-2012 , 04:22 PM
Quote:
Originally Posted by KrAAkerz
i have just spoken to support from IGT (entraction)
And what did they tell you about this issue ?
Handabet not paying to affiliates Quote
03-09-2012 , 06:05 PM
Handabet 120% Closing down man, not even there oldaffiliaet manager is talking to me and i have known here for several years..
A shame to loose all that money, and tbh i have a hard time talking nice right now..

This is the reason why NO ONE like entraction anymore man... IGT Should 120% take action in these matters as it is just making more DAMAGE then its good to the network...

my 5cent
Handabet not paying to affiliates Quote
03-09-2012 , 10:04 PM
Quote:
Originally Posted by rocco1999
And what did they tell you about this issue ?
they told me to mail any issue to support@igt.com
Handabet not paying to affiliates Quote
03-10-2012 , 05:48 AM
Quote:
Dear Player,

It is with great regret that we announce that HandaBet is closing, and that as of the 14th March you will no longer be able to play poker through the HandaBet Poker Client or Website.

Your funds are being held, as always, by Entraction. You will be able to login to the HandaBet website for some time after the 14th in order to request withdrawals, and further contact details will be posted on the website shortly.

We would like to thank you for your custom, and wish you all the best in your future poker play.

The HandaBet Team
I guess affiliates won't get money.
Handabet not paying to affiliates Quote
03-10-2012 , 09:11 AM
My affiliate said she received this...

Dear Affiliate,

It is with great regret that we announce the closure of HandaBet, as of the 14th March. From this date your players will no longer be able to play poker through the Client or Website. They will still be able to login for some time after, in order to request withdrawals of their balances.

Over the last few months it has become apparent that it was not viable to continue operating the business in it's current state. As such we have been in discussions with various parties which would have brought in extra funds to the business, either by an acquisition of the business or by an injection of capital. Unfortunately none of these discussions have resulted in a deal being struck, and it is for that reason that we feel the only option for us now is to close.

We realise that information about this has not been forthcoming to you, but due to the various confidentiality clauses in place we had been unable to inform you of this before now, and hope that you understand the situation.

In regards outstanding payments, we will be in touch again soon, and again once we have completed the financials for the last month of trading.

Finally, thanks for your business over the last year, and we wish you all the best for the future.

The HandaBet Team
Handabet not paying to affiliates Quote

      
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