Hey all.
I've also had about €5k stuck on DBG since autumn and haven't really expected to see any of it again since Greg's disappearance. However, I saw GrindUNumb's post here and thought I'd message him and give it a try.
It took a month or so, but today I got contacted by Agent Sandro, who then forwarded me to Agent Marco. Marco was most helpful; he moved me under a new minor agent and cleared half of my pending withdrawal. He said that things should start working again, which of course still remains to be seen.
However, after today, it looks to me like they've had some real problems and that although there are definitely scammers on DBG, these agents (Marco, Sandro) are not among them. I feel they are genuinely trying to solve the situation. I'm hopeful again that things do indeed work out