Created an account with them 2 months ago.

They told me I was good to go with my new poker account but when I noticed it wasn't tracking I sent a message to their support. 6 weeks later and several messages from me, still no response.

Today I checked their website and there is no longer an option for users to login.

Clicking on Support just redirects to the homepage.

Anyone else have any experiences with them?

Looks like rakeback nation or a sub affiliate of rakeback nation...

Domain Name: BESTOFRAKEBACK.COM
Registry Domain ID: 1705606690_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.eurodns.com
Registrar URL: http://www.eurodns.com
Updated Date: 2014-10-27T12:30:17Z
Creation Date: 2012-03-05T00:00:00Z
Registrar Registration Expiration Date: 2016-03-04T00:00:00Z
Registrar: Eurodns S.A.
Registrar IANA ID: 1052
Registrar Abuse Contact Email: legalservices[at]eurodns.com
Registrar Abuse Contact Phone: +352.27220150
Domain Status: clientTransferProhibited
Registry Registrant ID:
Registrant Name: Constance Stella
Registrant Organization: Marketing Techs Ltd
Registrant Street: 83 Roseville Road, Office 20, Suite: #18161
Registrant City: Leeds
Registrant State/Province:
Registrant Postal Code: LS8 5DT
Registrant Country: GB
Registrant Phone: +441138159791
Registrant Fax:
Registrant Email:
Registry Admin ID:
Admin Name: Constance Stella
Admin Organization: Marketing Techs Ltd
Admin Street: 83 Roseville Road, Office 20, Suite: #18161
Admin City: Leeds
Admin State/Province:
Admin Postal Code: LS8 5DT
Admin Country: GB
Admin Phone: +441138159791
Admin Fax:
Admin Email:
Registry Tech ID:
Tech Name: Darrington Han
Tech Organization: Marketing Techs Ltd
Tech Street: 1120 Finch Avenue West, Suite 724
Tech City: Toronto
Tech State/Province:
Tech Postal Code: M3J 3H7
Tech Country: CA
Tech Phone: +441212880638
Tech Fax:
Tech Email:
Name Server: ns1.eurodns.com
Name Server: ns2.eurodns.com
Name Server: ns3.eurodns.com
Name Server: ns4.eurodns.com
DNSSEC: unsigned
ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/

Please email the listed admin email address if you wish to raise a legal issue.

For more information on Whois status codes, please visit:
https://www.icann.org/resources/page...-2014-06-16-en

Issue has been resolved.

They had been going through a change of ownership. The new owners promptly resolved my issue to my satisfaction.