Originally Posted by Hilips
And i know you, Gonzo, are not saying that's the reason, but every time i came here i see someone advinsing an SSD for every other problem.
I think the PC should still work fine as is and said as much. A faulty part/corrupt OS install/bad driver(s)/malware/bloatware/overheating is what I'd be looking at. It is worth pointing out a performance bottleneck in an otherwise high-end machine though.
The other big issue relates to heat, and a 7,200 rpm doing any work puts off a good amount of it inside a notebook. Remember that there's a discrete GPU and a quad-core i7 in this notebook already. As grizy correctly pointed out, the CPU could be throttling back due to overheating.
Drives aren't comparable to CPUs/GPUs are far as heat output but a full size 7,200 can exceed the heat output of an SSD by 20C, and I imagine that number is greater here given the smaller surface of 2.5" 7,200 RPM drives. Given the lower wattage on newer SSD models that gap has probably increased even more.
My suggestion though was to reload Windows in an effort to get past the bloatware and eliminate the possibility of a bad OS install. But if it's a temperature problem under load that isn't due to a bad fan or shoddy heatsink installation, he'll have to find a way to reduce internal heat and there are only so many practical ways to accomplish that in the case of a brand new laptop.