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New laptop/internet problem New laptop/internet problem

11-18-2014 , 08:12 PM
I just bought a new laptop yesterday and everything was working fine until earlier today. I tried to get online and it shows in the task bar that I have limited access. It shows I'm connected to my router but it won't connect to the internet.

I have my router set up to allow 10 devices access and including the laptop I'm only using 7. My other PC's/laptops, PS4 and Kindle have no problem accessing the internet so I know it's not a problem with that.

Any ideas on what I need to check? I've looked at stuff on the laptop but I have very limited experience with Win8 so I'm probably overlooking something.
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11-18-2014 , 08:21 PM
The power of posting.

I guess the other 3 times I restarted the laptop was just setting it up for the 4th time being the charm. It's back working now.
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11-18-2014 , 09:06 PM
make sure you didnt accidentally turn on airplane mode.
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11-18-2014 , 09:26 PM
That was 1 of the 1st things I checked. No idea what happened but it's working now.
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11-21-2014 , 06:25 PM
Actually the problem is simple,

Sometimes you ll connect , sometimes not.

Whenever you are connected on your router , and there is internet connection on other devices and you get "limited or no conectivity" problem , it is locating IP and DNS problem.

If you press CTRL+R , and on run write ncpl.cpa you will be redirected to network and sharing center where you will see your adapter (LAN or WIFI) that you are using , and when you right click the one you connect with , press properties and find "Internet protocol version 4" and just left click somewhere on his name to make it blue, and then you can open properties again.

There you will see two parts : IP and DNS , which are set to "automaticly obtain them.."
Below it there is function to mark "Use the following IP , and Use the following DNS adress" where you can write them.
After you write them manually , computer will always know where to connect and will never disconnect you randomly.

Only thing you need to know are IP and DNS adress , which You can call your Internet Service Provider and they will tell you , assist you.

Hope that cleared a little

Wish you best Regards!
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11-21-2014 , 10:18 PM
Quote:
Originally Posted by MadCard467
Only thing you need to know are IP and DNS adress , which You can call your Internet Service Provider and they will tell you , assist you.
The ISP may not know what IP and subnet he is using for his LAN setup. They don't have direct access to it, and unless they were the ones doing the whole setup with all the routers layer 3 on his house, they won't know.

Also,setting a static IP without removing that IP from the DHCP server pool may cause issues, if the IP that is being set as static is assigned to another machine.
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11-22-2014 , 08:25 AM
Quote:
Originally Posted by MarcoSilva92
The ISP may not know what IP and subnet he is using for his LAN setup. They don't have direct access to it, and unless they were the ones doing the whole setup with all the routers layer 3 on his house, they won't know.

Also,setting a static IP without removing that IP from the DHCP server pool may cause issues, if the IP that is being set as static is assigned to another machine.
That is a true, but on first line "IP Adress" , it goes XXX.XXX.XXX.YYY
While last 3 digits (YYY) can range from 0-255 , just make sure that it doesnt use the same ending as another machine and there would be no problems.
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11-22-2014 , 10:31 AM
Quote:
Originally Posted by MadCard467
That is a true, but on first line "IP Adress" , it goes XXX.XXX.XXX.YYY
While last 3 digits (YYY) can range from 0-255 , just make sure that it doesnt use the same ending as another machine and there would be no problems.
Both 0 and 255 are reserved IPs if we're talking about a class C with /24 subnet mask. You don't know what kind of setup he has, and how it was implemented, nor do you know the network he's on (could be class A 10.x.x.x or C 192.x.x.x, with masks ranging from /8 to /32 (although /32 will almost never be used in a home setup)).
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