Well the thing is im not the only one having this issue. I checked other forums and many ppl said this specific driver they could not update it and had the similar black screen after restarting it. Well all my friend did was just take out the old 7200rpm 500gb hard drive and replaced it with the new samsung 256gb ssd.


Windows 7 64 bit.

I'm sure this has happened to other people but did you make sure that your driver was compatible with your operating system and video card before installing it?

Any way. To use the event viewer go to start and in the search box type 'evnetvwr.msc'. In the left hand navigation pane you will see 'Windows Logs'. Click on that folder to expand. Click on 'System' and look for any errors with a red or yellow message next to them. You can also filter for such events by going to the View drop down menu and selecting filter. We're looking for events around the time of the blackouts.

Also go to Start and search for Windows Updates and make sure your system is fully updated.

I downloaded a few drivers. The first time all i did was click update driver in my driver. Wouldn't this be the way to do it then since that has to be compatible?

I then downloaded the driver on the website the m300 series.

I then downloaded the an older driver update.

The older driver was the only one that didn't install and wasn't compatible. The other 2 it installed but once you restart the computer, black screen.

evnetvwr.msc, I typed that in search, theres nothing there.

I went to windows updates, the only thing i see is 10 optional updates available. Wouldn't that mean by laptop is updated already?

Probably because of the typo. JFC.

Someone posted this on forum.


Dear all,

I have found a solution to most of your problems.

Simptons: Black screen after installing Nvidia Graphics Drivers

Solution: If your motherboard has an onboard graphics card, disable the onboard and set it to boot from PCI Express slot 1 (if you have it in slot 1, if not so then set it to boot from whatever slot you have put your graphics card in). Once done so, restart and it should go to the graphics card and boot up as normal.

(These problems mainly occur on the GIGABYTE boards with the UEFI BIOS

Problem: Certain motherboards (mainly intel type boards) fail to disable the onboard graphics when PCI graphics is installed.



Does this require you to open up the computer?

Sorry should be eventvwr.msc

This is advice for a desktop PC with an installed graphics card to replace or enhance graphics perfermance from the card on the motherboard. It's probably irrelevant to your situation as you have a latptop.

Also what were the optional updates from windows? Where any BIOs or hardware related?

Also I wouldn't trust windows to update the driver on it's own by right clicking and going to 'Update Driver'.

ACER Corporation - Display - Acer AL1916W

Download size: 69 KB

You may need to restart your computer for this update to take effect.

Update type: Optional

ACER Corporation Display software update released in October, 2006

More information:
http://sysdev.microsoft.com/support/default.aspx

Help and Support:
http://support.microsoft.com/select/?target=hub



Atheros Communications Inc. - Network - Atheros AR9285 Wireless Network Adapter

Download size: 2.3 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

Atheros Communications Inc. Network software update released in June, 2011

More information:
http://sysdev.microsoft.com/support/default.aspx

Help and Support:
http://support.microsoft.com/select/?target=hub



Intel Corporation - Display - Intel(R) HD Graphics

Download size: 28.4 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

Intel Corporation Display software update released in April, 2011

More information:
http://winqual.microsoft.com/support/?driverid=20442137

Help and Support:
http://support.microsoft.com/select/?target=hub



Microsoft Silverlight (KB2977218)

Download size: 12.5 MB

Update type: Optional

Microsoft Silverlight is a Web browser plug-in for Windows and Mac OS X that delivers high quality video/audio, animation, and richer Website experiences in popular Web browsers.

More information:
http://go.microsoft.com/fwlink/?LinkId=402482

Help and Support:
http://go.microsoft.com/fwlink/?LinkID=105787



nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware - NVIDIA GeForce 310M

Download size: 233.0 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

nVidia Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware software update released in June, 2013

More information:
http://sysdev.microsoft.com/support/default.aspx

Help and Support:
http://support.microsoft.com/select/?target=hub



Update for Windows 7 for x64-based Systems (KB2574819)

Download size: 2.1 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2574819

Help and Support:
http://support.microsoft.com



Update for Windows 7 for x64-based Systems (KB2592687)

Download size: 2.1 MB - 8.8 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

The Remote Desktop Protocol 8.0 update enables you to use the new Remote Desktop Services features. These features are introduced in Windows 8 and in Windows Server 2012 and are available for computers that are running Windows 7 Service Pack 1 or Windows Server 2008 R2 Service Pack 1. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2592687

Help and Support:
http://support.microsoft.com



Update for Windows 7 for x64-based Systems (KB2709981)

Download size: 413 KB

You may need to restart your computer for this update to take effect.

Update type: Optional

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2709981

Help and Support:
http://support.microsoft.com



Update for Windows 7 for x64-based Systems (KB2830477)

Download size: 3.0 MB - 9.3 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2830477

Help and Support:
http://support.microsoft.com

These are the optional windows updates when i click on windows update. A few days ago i updated all, the issue with this was once i did all that, the screen restarted and had black screen yet again.

So i then had to go back and system restore to a certain date to fix this issue.

So right now same updates are showing as optional updates available...

I typed eventvwr.msc.

What do you want me to do now?

You can safely install them all besides the nVidia one. That is for your graphics card. What is your laptop model? For example Dell Latitude 6500. It will help to know.

Go back in the thread for instructions on what to do in event viewer.

asus u45jc-a1.

Sorry missed that from the OP. You can certainly try updating your BIOS using a utility from ASUS and then try updating your graphics card driver. That may help. CAUTION: BE EXTREMELY CAREFUL WHEN UODATING BIOS AS IT MAY RENDER YOUR COMPUTER UNBOOTABLE.

Asus support/download site for your model below. May start with the bios flash utility to see if it helps to determine which bios you are on and whether or not it can or needs to be upgraded.

http://support.asus.com/download.asp...Lhpkurs2zSe6bt

Hey. I heard about the bios thing. But im not going to dare attempt this. I dont' want to risk my computer not working at all.

I hear you. It's usually pretty simple and harmless you just have to make sure that when you're doing it that there are no interruptions or power issues that would cause the BIOS installation to go bad. I understand if you don't want to do it, though.