Re: Laptop Boot failure ( media test)
It sounds like a faulty HDD, but could be a corrupted OS. If you can hook the drive up to your computer or connect via a drive hub to pull/save her critical data, I'd do that first off.
Very unlikley but possible the HDD is loose from it's connection. Most notebooks don't have much room for that to be possible, just a thought.
As it happens the 128GB Samsung 830 SSDs are going on sale for $90 at 3am (See other thread), what better way to show you care? And if you have a large enough USB drive you could get her the Windows 8 preview all ready to go for it too!
Just in case though have her bring along her Vista/OS disc and drivers CDs for the notebook.