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If you have a Samsung S7 Edge, I'd consider returning it ASAP If you have a Samsung S7 Edge, I'd consider returning it ASAP

10-21-2016 , 05:39 PM
Edit : I just looked it up in the picture, apparently he had a regular S7.

If this is the wrong place to post something like that, please feel free to move or delete.

I just wanted to throw out a little public service announcement, as I witnessed a Samsung phone blow up. It wasn't a Note 7, it was a regular Galaxy S7. I've read the stories but didn't think they were a big deal or they were being exaggerated. They aren't.

While getting my car inspection today I saw a guy pull up in his SUV, get out and talk to one of the mechanics. Then I hear someone screaming "fire! fire!". I look around and couldn't tell what he was screaming at, then noticed the inside of the guy's SUV was on fire. Someone runs over and grabs an extinguisher and the man frantically opens up his car doors and they extinguish it. After everything calms down I ask him what type of phone and he tells me the S7, which confused me because I don't remember hearing about that exploding, only the Note 7. I can't tell for sure but I'm almost positive he had the S7 , so maybe it's only the S7 Edge and not the S7.

Anyway, I just wanted to throw out a warning, the fires are serious. I'm unsure if the battery has liquid in it that's highly flammable and shoots out or whatever, but his entire console was on fire. He asked me to take some pictures with my phone and send them to his wife, as his phone was obviously out of commission. Attached are some of the pictures I took with my Galaxy S6 (heh).

I couldn't imagine what would have happened if he was sleeping at home. Anyway, just thought you guys should know.








Last edited by wil318466; 10-21-2016 at 05:46 PM.
If you have a Samsung S7 Edge, I'd consider returning it ASAP Quote
10-24-2016 , 03:56 PM
Damage because of the Note 7 is estimated at 10-20 billion. If the S7 Edge also has to be recalled, wow

Apple (and other high end mobile phone competitors). is celebrating now for sure, they will win 100s of millions more due to this fiasco
If you have a Samsung S7 Edge, I'd consider returning it ASAP Quote
10-24-2016 , 09:16 PM
I rarely say this, but alert the media. Social media, mainstream media, whatever - they'll be all over this.

Post it on reddit and Samsung's facebook (they'll scrub it) and then tweet/fb it to mainstream media. Local news will cover it. Of course, they'll want to talk to the person whose phone blew up and not you.

Consumer Product Safety Commission, too.

Last edited by donfairplay; 10-24-2016 at 09:24 PM.
If you have a Samsung S7 Edge, I'd consider returning it ASAP Quote
10-25-2016 , 02:51 AM
The media may be all over this, but not necessarily. Most people realise that the plural of "anecdote" is not "data". There are very few models of smartphone with lithium ion batteries which hasn't been troubled by isolated fires. These are reported with surprising regularity but generally fly under the radar. Often they result from using the smartphone with a low-quality aftermarket charger, etc.

What is notable about the issues with the Galaxy Note is the frequency of these problems. It really is a systemic problem affecting a significant proportion of the devices. What we have in this thread is a story about ONE S7 Edge. It's interesting, sure. But it doesn't mean there's a general problem with that model of phone. Without evidence of a wider problem, OP's S6 could be just as much at risk as the next person's S7 Edge.

The idea that because of this one fire people with an S7 Edge should consider returning it ASAP is laughable. Sorry OP. If that was accurate and not hyperbole then none of us would have any smartphones to use at all. Nice story, though, and good pictures. You might be able to sell them to a media outlet if they're decent enough not just to lift what you posted above.

Last edited by thunderbolts; 10-25-2016 at 02:52 AM. Reason: Incidentally I am an iPhone user (also affected by fires) and not shilling for Samsung
If you have a Samsung S7 Edge, I'd consider returning it ASAP Quote
10-25-2016 , 03:09 AM
Ehh. I dont have much interest in reporting anything. I sent an email to Samsung, told you guys, and told my two friends that have galaxy s7s. More than that I'm not interested at all.

I feel like I did my duty. No?
If you have a Samsung S7 Edge, I'd consider returning it ASAP Quote
10-25-2016 , 03:22 AM
Yeah, you certainly did.
If you have a Samsung S7 Edge, I'd consider returning it ASAP Quote
10-25-2016 , 03:42 PM
Quote:
Originally Posted by thunderbolts
The media may be all over this, but not necessarily. Most people realise that the plural of "anecdote" is not "data". There are very few models of smartphone with lithium ion batteries which hasn't been troubled by isolated fires. These are reported with surprising regularity but generally fly under the radar. Often they result from using the smartphone with a low-quality aftermarket charger, etc.

What is notable about the issues with the Galaxy Note is the frequency of these problems. It really is a systemic problem affecting a significant proportion of the devices. What we have in this thread is a story about ONE S7 Edge. It's interesting, sure. But it doesn't mean there's a general problem with that model of phone. Without evidence of a wider problem, OP's S6 could be just as much at risk as the next person's S7 Edge.

The idea that because of this one fire people with an S7 Edge should consider returning it ASAP is laughable. Sorry OP. If that was accurate and not hyperbole then none of us would have any smartphones to use at all. Nice story, though, and good pictures. You might be able to sell them to a media outlet if they're decent enough not just to lift what you posted above.
I agree that a sample size of 1 is a low frequency event that might not be indicative of a larger problem, and that an aftermarket charger could have done this. I also agree it isn't good to jump to conclusions.

But you agree the media would *likely* cover this, no? There was an article on Fortune covering an S7 Edge explosion. An S7 like in this case would be covered because of its sales numbers.
If you have a Samsung S7 Edge, I'd consider returning it ASAP Quote
10-25-2016 , 04:48 PM
The phone wasn't plugged into a charger at the time. It was just sitting on his dashboard. I thought that was bizarre, as my mind would think a phone being charged is much more likely to explode.

If that happened to someone while they were home sleeping I'd say they'd be in big trouble, if not dead.
If you have a Samsung S7 Edge, I'd consider returning it ASAP Quote

      
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