Originally Posted by KoreanBuffet
Having some HEM problems. When it loads it's saying that I need to activate my acct. Then it says it can't reach the website and directs me to "holdemmanager.net/registration" which seems shady b/c it can't be accessed from holdemmanager.com. Anyone else having this problem?
That is our former registration site.
Please try using our site to register your current/new license. If your code isn't there already you can upload it manually and then reset the code whenever necessary.
It sounds like you are having proxy problems:
Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).
1) Open your Internet Explorer and go to Tools -> Internet Options -> Connections and click on "LAN-Settings" at the bottom.
2) Uncheck every box in the small new menu and click ok.
3) Try to register HM again.
If that doesn't work try to enable the [x] Auto-Detect option and try again.
If you continue to have registration issues, please send your Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to firstname.lastname@example.org
If your Windows is hiding known file extensions the file will simply be called 'reg'.