Im long time user and consider myself as an advance pokertracker 4 user so i think PT4 is better than HM2, it is a lot more customizable than HM2 obviously the learning curve is higher but as with all software it just takes time to get used to it and exploit the value out of it. There are othe options out there like DriveHud and Hand2Note that are suposed to be faster then either of HM2 and PT4, havent used neither so i cant provide with a feedback on them but i can with PT4.
I also offer consultation for anything related to the use of PT4, anything from installation and site configuration to building HUD and Popups profiles, create custom statisics, reports, filters, NoteTracker criterias, etc.