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Old 08-15-2012, 11:44 AM   #1
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Angry Toto Correct Score at Marathonbet (Panbet): wrong result

Anyone else here playing this daily Toto Correct Score game at Marathonbet, where you have to predict 8 soccer games?

On August 13 they entered the wrong result for match nr. 7, Oţelul Galaţi vs CFR Cluj - it ended 1:2, not 2:1. Check it yourself in game history.

I wrote an email to support that remained unanswered, and live support in chat said that the toto department would look into this...

But I'm sure nothing will happen and the toto department just hopes that nobody else noticed it, since they already have payed out the winnings with the wrong scheme.

Well I would have won only a few bucks, but these things are unacceptable for me, it's very unprofessional. Just wanted to let you know.
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Old 08-15-2012, 12:06 PM   #2
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Re: Toto Correct Score at Marathonbet (Panbet): wrong result

Threaten to report them to the relevant gaming commission if they don't make you whole. I'm sure who they hold their license with is on their page if they're a legit sportsbook.
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Old 08-15-2012, 10:54 PM   #3
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Re: Toto Correct Score at Marathonbet (Panbet): wrong result

I've got a contact at Panbet who might be able to help. I'll call him tomorrow.
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Old 08-16-2012, 11:20 AM   #4
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Re: Toto Correct Score at Marathonbet (Panbet): wrong result

Wrote another email to Marathonbet, still unanswered.

@ Gin 'n Tonic:
That would be great, at least I can imagine that the company as a whole is not aware of the error that their Toto department made.
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Old 08-18-2012, 02:26 PM   #5
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Re: Toto Correct Score at Marathonbet (Panbet): wrong result

okay, it's sorted out:
the result was correct, but in the English version they showed the wrong match. Supposedly in the original Russian version match nr. 7 was always displayed as a different game from the Romanian league. Now they have corrected it in English, too, and credited me a fair compensation.
So finally I'm content with the customer support and will continue to play there.
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