OK, I think I figured out why our experiences are so different. I have been a Sportsbook.com customer for over 10 years and they never cancelled any futures wagers of mine even as their sister book SportingbetUSA was doing so when they left the US market. Both of those books used to be under the Sportingbet Plc banner (Paradise Poker too).

It seems that SBook DID cancel futures wagers of customers who live in select states, and that these customers had their accounts closed. This doesn't seem to be what you are describing though, which still has me confused. Did they close your account???

Because I know they never told me they were leaving the US market and they never cancelled any of my pending wagers.

From SBR:



If you, or anyone else, can show me emails which show the following events occurred, I will ship you/them $300:

1. Sportsbook.com says they are leaving the US market
2. Sportsbook.com cancels futures wagers because they are supposedly leaving the US market
3. Sportsbook.com announces they are staying in the US market but does not reinstate the pending futures wagers.

Simply put, I don't believe for a second that what you describe happening to your account actually happened. If you can show me emails, I will ship you $300.

Did this have to do with the state you live in (not US market as a whole)? If so, did they really re-open your account after claiming your state was ineligible?

I believe I was one of the first posters (over at SBR) to point out that WSEX's rapidly changing withdrawal policies (lower maxes, higher fees, bigger delays) were indications that the book was insolvent. I caught a lot of **** for saying that. In SBook's case, I do not get the idea that they are insolvent. It sounds like their typical processor issues. Again, I have been a customer for over 10 years.

Go here and read about SBR hammering sportsbook about bank wire slow pays for years and years...

http://www.sportsbookreview.com/sbr/sportsbook.com/



Here's a couple of examples from 2004 and 2007:


Sportsbook is now paying people. People are receiving bank wires and checks. Apparantly it was just their typical processor issues. They are shady and incompetent, but not insolvent.

...

It may have been my particular state where they voided wagers. The email they sent definitely said "we are leaving the US market" but it's possible they only sent it to people in certain states. The weird thing though is that I live in Pennsylvania, and I've never heard of any specific PA law against online gambling. I've had many sportsbook and poker accounts, probably something like fifty sportsbook accounts and seven or eight poker ones, and I've definitely never had any book close my account specifically because I live in Pennsylvania, other than perhaps sportsbook.com if they did in fact only cancel futures from players in particular states.

They did close my account and invited me back about a week or two later, maybe three weeks. This is the chronology--sportsbook.com emailed me and said they were leaving the US market, closed my account, and sent my remaining balance plus the stake amount from all pending futures. As I recall they sent the entire balance to my Neteller account. They invited me to join their sister book playersonly.com which did serve US players. I filed an SBR complaint and whoever took my complaint, I believe Dozer, said "There's no reason they can't simply transfer your pending wagers to the playersonly.com account" but they never did transfer them. About one, two, or three weeks later, I got an email from them saying "Exciting news! You can now rejoin sportsbook.com!" I don't recall if I had to sign up again or if they automatically recreated my account for me, but I again asked them to reinstate my pending futures and they refused.

LOL. You quoted an SBR complaint that's almost exactly identical to what I described that occurred at the same time I described it and you still don't believe me. Whatever.

It's possible it had to do with my particular state, but they didn't tell me it was because of my particular state, and yes, my account was reopened very shortly after they closed it. Neither of the two sites below list any sort of Pennsylvania anti-online gambling law, and the only thing I was able to find is that a bill was introduced banning online gambling in 2003 but it died in committee.

http://sunshine-slots.com/gambling-for-us-players.html
http://www.gambling-law-us.com/State-Laws/Pennsylvania/

The various sportsbook.com thefts are well documented and you found an SBR complaint almost identical to mine, so I have no idea why you wouldn't believe me.

Then claim the $300?

Oddly enough, I don't have emails from five years ago saved.

no gmail, boourns

Well I don't think you are a liar, but I do think you are getting two different Sportingbet PLC sites confused. You have been a member of about 50 betting sites? The exact thing you describe happening to you did happen to me! At SportingbetUSA, a former sister site of Sportsbook.com (both were under the Sportingbet Plc banner).

Again, I simply don't believe that what you describe happening to you at Sportbook.com happened. The reason is that I am a long time customer and I never received such an email. Furthermore, I have been following the forums for a long time and don't remember reading about Sportsbook.com doing that. It is possible in your case it was do to your state of residence, but then why would they claim they were leaving the "US market"?

Again, I do not think you are a liar. But I do not believe that it happened as you describe. This was years ago and the story is just not making much sense.

Again, the free $300 is open to anyone who can show me an email (cue some random scammer to whip up a fake email ).

I'm certain I never had an account with SportingbetUSA. Note that the SBR complaint that's almost identical to mine mentions sportsbook.com.

It's possible I have a minor detail wrong and the email said "We are leaving your jurisdiction" which I took to mean the US but was actually my state. But again, I've never heard of an online gambling law in Pennsylvania and no other book that I use has ever specifically left Pennsylvania.

Huh? You quoted an SBR complaint about sportsbook.com that was almost exactly what happened to me. I may be confused about leaving the US vs leaving Pennsylvania, but in either case they clearly stole from me by not reinstating the wagers. I don't know why you think it isn't making sense since there's an SBR complaint identical to mine, and sportsbook.com has a history of stealing from people. It's not like I'm accusing the Greek or Bookmaker here.

got this today. boooom rhinoooo


did everyone get the email about the "new sportsbook.com" starting tomorrow?

post it

We're Changing the Way You Play!

Dear xxxxxx,

As a valued and respected customer of Sportsbook.com, it is with great excitement, we have some extraordinary news for our non-US resident customers.

From tomorrow (September 28th, 2011) your Sportsbook.com account shall be moved to our all-new and exciting Sportsbook and Casino.

You will enjoy more betting options on your favourite US sports combined with a host of other global sports to choose from too! Not only that, you will notice a lot more betting options and amazing lines to go with it.

If that wasn't good enough why not visit our new and improved casino. With lots more games to enjoy, we are sure you will enjoy the experience. Don't forget to watch out for our amazing casino promotions over the coming weeks.

We are upgrading our sportsbook and casino, you will be required to create a new username and password, but don't worry it wont take long. The same great betting options and the same great service that you have come to expect from Sportsbook.com!

If you thought we were done with the good news? Not a chance!

We have another special announcement to make to our non-US resident customers. If you were lucky enough to have bonus cash in your account, that has not met the rollover requirements yet, we have decided to automatically convert your bonus into real cash**.

No rollovers or complex terms and conditions; it's just free money for you to enjoy our new, wide range of entertaining ways to bet.

The only rules are: 1. This does not apply to poker bonuses 2. You cannot make a withdrawal for 60 days without forfeiting the bonus. If you need to withdraw cash before then, no problems at all, simply request a withdrawal as usual and we shall remove the bonus money from your account and send your funds immediately.

So what do I have to do?

In one word, NOTHING! We will do it all for you.

On September 28th, 2011 we shall transfer your account to our new site and you shall be able to start enjoying betting as usual.

What do I need to know?

First log in

When you log in for the first time to your new Sportsbook.com account you shall be asked to confirm your email address and date of birth.

After you have confirmed your basic account details, we will send you a verification email immediately to the email address on your account, please click on the link inside to proceed in finalising you details to activate your new account.

In addition, we will ask you to create a new username, password, security question and answer which will allow us to verify your identity in the future.

At Sportsbook.com, we understand our customers are extra vigilant when it comes to the security of their personal details. Please feel free to get in contact with our customer service centre and confirm the move to our exclusive non-US resident Sportsbook.com. We are open 24 hours a day and we are here to help at anytime! Email us at customersupport@sportsbook.com to confirm the move.

Account currency and exchange rate bonus

Your new account shall be in Euro instead of US Dollars. We understand that quick deposits and withdrawals are of paramount importance to our customers and this move to Euro, allows us to improve deposit and withdrawal turnaround times significantly.

Are you ready for more good news?

At Sportsbook.com we don't do things in half measures, so when we are converting your balance to Euro. We shall take the exchange rate and round upwards in your favour to the nearest 5 cent.
For example:

If your account balance is $500.00

And the current exchange rate is $1 buys €0.708

Your $500.00 would buy you €354.53

As a gesture of good will, Sportsbook.com shall be using 0.75 or exactly €0.75.

This means that you will receive €375 instead of €354.53 and will be credited directly to your cash balance. This is another perfect example of our great promotions at Sportsbook.com.

*This exchange rate is for illustration purposes only. The actual exchange rate will be taken at the time of the launch of the new Sportsbook.com site.

Account history

Your account history will be available as usual up until the launch of the new Sportsbook.com site. After this time, please contact our customer service team who will be more than happy to help you.

Deposits and withdrawals

At Sportsbook.com we know how important it is for our customers to be able to deposit funds and more importantly receive funds from us as quickly as possible. All deposit and withdrawal options you currently enjoy shall still be available with many more new methods being added shortly.
All pending withdrawals will be cancelled and the funds returned to your account. The funds shall be available to withdraw once your new account is active on the new and exciting non-US Resident Sportsbook.com.

Open bets

Any open bets shall be cancelled prior to the launch of the new non-US Resident Sportsbook.com. The bet amount shall be returned to your cash balance and transferred to your new account. Make sure to take advantage of our opening weekend promotions such as FANtastic Futures and Pig Skin Parlay Power.

Promotions

Don't worry, we shall be offering for the most part the same amazing promotions, you have gotten used to with Sportsbook.com and adding some new exciting twists.

PSSSSSST! Make sure you keep an eye for our welcome week promotions in the sportsbook. There shall be lots of promotions over the first week to keep you entertained such as FANtastic Futures and Pig Skin Parlay Power to only name a couple.

As always your feedback is of huge value to us and it allows us to supply you with the service that you expect from us. You will notice a suggestion box on the new Sportsbook.com, we encourage you to use this tool and give us as much feedback as possible, big or small, good or bad. This information goes directly to management so you can be sure that the effort you have put into making a suggestion will be reviewed by the right people. Every suggestion receives a reply.

In the meantime, if you have any questions about the move to your new Sportsbook.com, please do not hesitate to get in contact with us at anytime. We are here to help 24 hours a day, your enjoyment is our number one priority.

Good luck and we look forward to welcoming you to the new Sportsbook.com very soon.

Best Regards,

Sportsbook.com Management

Everybody Bets

****ing weird having all accounts in Euros. Hopefully they'll stay out of trouble with Moneybookers/Neteller at least.

No, the case I quoted is nothing like yours, for one obvious reason. You say that in your case the book cancelled your pending wagers and then returned to the US a week later. That is a completely different level of thievery.

Much less importantly, you said Sportsbook.com told you they were leaving the U.S.market, which you allow may have been incorrect.

Whoa... Thanks for posting that GreenSmoke.

As a US-based customer, this kind of scares me. I have already heard rumors that the DOJ is after sportsbook. Now it appears they are walling off the non-US residents into a new book? What the hell if going on here?

Your initial objection was that I was confusing sportsbook.com with a different book in the same family, but the SBR complaint is also about sportsbook.com.

I don't see how the US vs individual states detail is relevant, though. They definitely reopened my account shortly after closing it, and that part I can prove as I used sportsbook.com after they initially canceled the pending wagers, up until the CP thefts. In fact, I still get emails from them offering me bonuses. The only thing I may be wrong about is that they may have phrased it as "Due to legal changes in your jurisdiction" and I took "jurisdiction" as the US rather than the state of PA, since those cancellations took place very shortly after the UIGEA passed, as I recall, and I'm not aware of any PA law against online gambling.

Even if they didn't reopen my account, even at the time they closed my account they invited me to open an account at their sister book playersonly.com which continued to serve Americans. Why couldn't they just transfer the pending bets there in the first place? I didn't think the closing and reopening thing really changed matters much.

In any case, the amount of equity they stole from me in those canceled bets was substantially less than the amount they stole from the CPs, and they stole way more than that from other people. Most of my canceled futures were football season wins and while several of them had been off to a very good start, the NFL ones were only 6 games into the season and the CFB ones didn't have very high limits, so the total equity lost wasn't as big as the CP theft. The most annoying part for me was that I'd middled one or two of my larger NFL season wins bets, so in addition to the lost equity, I lost the other "wrong" side at whichever book I bet it at.

This is basically exactly what they did to me, except that my money was sent to Neteller and a week or two passed between them sending me my money and inviting me to open up my "new" account on sportsbook.com. Can I get my $300?

In US. Requested 9-9, processed 9-19, received via courier 9-22.

This has been my experience through several cashouts over the last 8 months (since BF).

First things I'm noticing with changes:

-seems harder to navigate and a lot more confusing
-MLB lines are no longer dime lines, they are 20 cent lines
-account was switched over to euro for a 56 dollar profit on current XE exchange rate.
-no longer giving 5 percent on mb deposits asdfjhdsakj;flhsdkl

So far this is pretty terrible. Are the American guys still getting 10 cent MLB lines?

Yes

So basically the sportsbook.com upgrade was a MASSIVE downgrade for non-usa.

Oh and they canceled my buddies withdraw that hes been waiting for for 2 weeks and turned the USD into EURO (16xxxKusd into 12xxxk euro). online sportsbook are in another universe when it comes to how they treat customers.

Today is a sad day in Greensmokes hut.

Getting a free up to 5% in EUR conversion on depo seems like a [bigger] license to print money.

Yea that euro bonus doesn't seem to actually work out the way they state at all. ( I tested it already, 2 different times in day to get wider currency price sample) and chat support obviously have 0 clue why its not working the way the email explains.

Also the limits for alternative markets, like first 5 innings are ****ing tiny like 94 euro or whatever amount that means djaskf;sdjlkfaf.

today a part of me died.

edit: also its not on all deposits just the first time they change over your account to Euros. this is the worst ****ing deal ever

16:10 Florida Marlins vs Washington Nationals +125 -149
19:05 Detroit Tigers vs Cleveland Indians -185 +155
19:05 Baltimore Orioles vs Boston Red Sox +164 -196
19:10 Tampa Bay Rays vs New York Yankees -256 +215
19:10 Atlanta Braves vs Philadelphia Phillies -200 +167
20:05 Houston Astros vs St. Louis Cardinals +161 -192
20:05 Los Angeles Angels vs Texas Rangers +125 -149
20:10 Milwaukee Brewers vs Pittsburgh Pirates -213 +177
20:10 Minnesota Twins vs Kansas City Royals +102 -120
20:35 San Diego Padres vs Chicago Cubs -101 -116
21:40 Arizona Diamondbacks vs Los Angeles Dodgers -122 +103
22:10 Seattle Mariners vs Oakland Athletics +150 -179

These are the current MLB lines on non-usa Sportsbook.com. I'm pretty sure this is a conspiracy. They are currently charging a range from 4-6 percent juice on all moneylines, and have less juice on small market props...

qq find a new book