Quote:
Originally Posted by motherknowsbest
me2, but the freerool got canceled. it said "players will be refunded according to ladbrokes policies", there were 24 players for €5k, I just asked support how this will be done and support told me there will probably not be any compensation since it was a freeroll and there was no buyin. well...
Unless Ladbrokes have gone totally downhill, borderline criminal even, then they should be rescheduling the 5k VIP freeroll. I rang support yesterday and they told me it should be rescheduled, which seems to be at odds with what you were told. Morally speaking this really is a no brainer, so there is absolutely
no excuse for them to avoid rescheduling the tourny. The outage might have been beyond their control, but this decision is totally within their control. I will be 'very unimpressed' if they try pulling any stunts on this one.
Long term, I think not rescheduling the tourny would be a bad business decision for Ladbrokes poker as well. They could easily lose a few players over this, purely on principle, and gain a bad reputation to boot. I, for one, doubt I would play with them any more. I at least hope their decision will be made today.
Last edited by pokerscamp; 03-14-2014 at 03:38 AM.