I was just forced to post BB twice, and the floor's ruling was "your $3 problem isn't worth my time"

JG, could you share some guidelines as to what dollars amounts are worth a supervisor/security's time? Last I checked us 1/3 players are where most is getting dropped into the casino's box...

the flipside is i'm sure it'd end up worth their time to 86 me if i picked up my bb and cashed out...

Was this said by floor or are you referring to how it FELT to you?

Not a verbatim quote but the dollar amount was directly acknowledged by the supervisor, which is why I'm looking for clarification from mgmt. Do I need to be concerned about CYA for $20 bets? $50?

I've played in rooms where I considered all of the action CYA and that's "fine", just need to know when that is the case.

for the record i agree that my $2 (should have been $1 sb) probably isn't worth the floor/eye in the sky time, and it's my own fault, but is a $5 BB gonna get the same ruling?

And you'll have a tough time convincing me the average 1/3 table isn't dropping $126/hr in rake not to mention jackpot, which the casino/room directly benefits from by having a healthy BBJ on Bravo and promos

So you claimed you were the big blind on the previous hand, the dealer and other players disagreed. The floor ruled it was now your big blind based on the information available and you felt he should hold up the game and call surveillance? And you feel that was the floor telling you your $3 blind was not worth his time?

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i added some to the post you quoted but i don't disagree it's not worth the time. What is worth the time?

Should mention i was in 2 seat, 9/10/1 were walking, although 9 came back after my true bb hand which is where the problem started im pretty sure

Just think for a minute about what happens to the game if floors can't make any ruling involving a factual dispute without going to surveillance?



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i mean it's ultimately my fault and obviously not losing sleep over $2 discrepancy of posted money. But i have a big problem with the supervisor acknowledging the amount of player money in question, even a thinly veiled "our policy is blinds are not reviewable" or something would be fine. But saying it's not reviewable because it's $3 is the wrong message and really unprofessional.

But the amount is relevant.

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and we're all paying a relatively close share of rake so why is it relevant? why do i not get the best customer service when i'm being charged the same as a $25 BB player?

For the same reason I don't bend down to pick up a penny but I do to pick up a dollar bill.

It's not about the rake. It's about prioritizing resources and getting decisions involving substantial money is more important than those of insubstantial money. And there is a larger player base of 1 2 players so keeping you happy is less important (you can be replaced easier than losing a high limit player) and most importantly this issue will come up much more frequently in your game than in the large game so if they do it every time it happens in the large game it amounts to almost never happening. If they do it in 1 2 it will be 20 times each shift.

Lastly....if I were a betting man. I would bet that you were wrong.

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again, do 1/3 players need to be super vigilant on action under a certain real dollar amount? do the 4/8 players not deserve proper rulings on turn or river because it's only $8?

to recap: i agree with the ruling from a practical perspective but i'm still hoping for an official word on how those issues should be properly addressed by supervisors. "we don't review wrong button position in pot raked games" is the right way imo, not "it's $3, fu"

Honestly if I were the floor and you came across like a (trying to figure how to word this without personal attack and failing) person who is being more demanding than the situation calls for (close enough) I'd be happy to prod you into something like refusing to pay your blind so I could just 86 you.

You come in here way more butthurt than I've ever been over $2. If you think there's ever a situation where they should review security camera footage over a $2 dispute I have to disagree.

Yeah, 1/3 players are valuable customers and should be treated as such.

Really no NL player who has a disagreement over posting big vs small should ever expect a camera review.

The initial post had a pretty hostile tone. But no floor should be telling me how valuable I should think my money is.

i should add i didn't say anything at the table really, played the hand as normal, and racked up next hand. Most of the interaction with the supervisor was when he walked by as i was cashing out.

Also, I'm absolutely sure the button was wrong as my real bb was A2o which i folded to a raise and came AK2ddd, which was irrelevant but memorable for 5 mins

Also, the whole thing got twisted when a very new player had sat recently with $100 in canaries and the dealer had yet to tell her they don't play here until the end of last hand, start of 2nd bb hand.

I was trying to speed things up by trading $100 green from my pocket since i wasn't going to need it but the dealer intervened by saying irrelevant things about chips staying on the table (dealer was not super good at English, sorry if offensive but not sure how to word that) (why can't the dealer take the canaries?)

Anyways, very very sorry was just sort of angry about being told my $2 is irrelevant. That's exactly the price of a coffee at the DD across from MDL

(also yw for burying the recent post before i took the piss)

I agree. But from the tone of the initial post I don't believe anything the poster said about his interaction with the floor.

Button in the wrong seat happens. It's far from the worst thing that happens. There's also a very narrow window to fix it - before the next hand is dealt. If you think that you were BB last hand and the dealer and other players are insistent that you weren't and the button is right then chances are good you are wrong and they are right.

If you're sure that the button is in the wrong spot and you're about to post the BB twice in a row at the dealer's insistence you have two options - you can relent and pay the BB or sit out. This isn't a spot you ever call the floor over because it's a waste of everyone's time - the dealer and table are going to say the B is in the right spot and the floor is going to offer you the same two choices - pay or sit out. No one is ever going to review security camera footage to determine where the B should be. It's not a matter of the money being unimportant - it's a matter of 1 BB in a NL game is never worth the time and effort it would take to review a security camera. Regardless of if that 1 BB is $3 or $200.

the key difference here is cards were already dealt by the time i noticed the mistake and so would require a misdeal for me to legally take my money back since it was technically in the pot so no longer my property.

You can believe whatever you like but if you read closely I never said I asked for the floor, and didn't in-game either, that was at the dealer's insistence plus she needed him to change out the canaries. I was perfectly fine with letting it go (because it's my fault) and playing the hand as usual.

Obv the dealer doesn't want to admit fault in front of a supervisor, and other players have cards and so they aren't exactly impartial either.

But once he is involved, I do feel like a more professional response when further inquiry is made is warranted.

Instead of professionalism you got brutal honesty.

And you still haven't said exactly what his response was except that you got the feeling that he was saying $3 wasn't worth his time. A professional response here would be "Sorry sir it's too late to correct it"

Mistake.

he literally said $3 is not worth his and security's time. My point is, same response for $10 in a slightly different (not button position) issue? Are no cash value tournament chips worth the time?

It looks like you already made up your mind about the response you want out of this. Perhaps you should move on?

What is the floor going to do exactly? I'm not sure what the rule is at MGM but most places after a certain amount of action takes place it's too late. Pay more attention next time. He shouldn't have belittled the limits you were playing but if your acting anywhere near as serious about it now as you were then that's why you got this type of response. Why are you even mentioning security? What are they going to do? Stop the game and check the tape? That's beyond rediculous.

The dealers shouldn't be making these kinds of mistakes but you're the one who posted the bb two hands in a row.

if 3 dollars isn't worth his time he should just take 3 dollars out of the rake for your bb

Concerning the $3, what outcome do you expect right now? Mistakes are made, I'd assume people do the best they can, slip up now and then and move on to the next hand in life. If it's a pattern of behavior, that's a different issue.

On a different note, the food runners were fantastic last night.

See you all at the tables.

Anyone want to bet they would have voided a BBJP if the op were right and the hand hit? I know for a fact here they would void payment over that measly $3.

Interesting point. Johnny, care to comment?