Has anyone actually called them and tried to cancel it ?
How long does the process take ?
I'm from Croatia, so a phone call to US can be really expensive if it lasts longer.
From the online FAQ section on pokerGO.
If I have questions, how do I contact customer service?
Our customer service is available via phone Monday through Friday 7am-7pm PST and Saturday 7am-12pm PST at 866-4-POKERGO. Please email us at techsupport@pokergo.com for technical issues or customerservice@pokergo.com for billing, customer service, renewal, and other product questions. We also have live chat available on our website during each live event for your convenience.