Its obv on your ****ing side. You have professionals that play daily from different countries telling you this. This "if" is pissing me off almost as much as the lobby lag. Get this **** fixed, TN autoreg deosnt work well when it takes the lobby forever to update.

Def stars

yep infuriated me aswell lol

I agree it's tilting but remind yourself that Stars refunds anything that causes you to lose money due to software issues if the issue is on Stars' side. Not that hard to see why they don't confirm too fast that a problem is on their end. Also remember that Stars is a big company where a lot of people are doing a lot of things at the same time and not everyone is aware of everything. Be happy there is someone there that is talking to SNG players .

The more information we can get on this issue, the easier it will be for us to get to the bottom of it. Please keep sending log files to us by following the instructions I gave above.

Thanks,
Baard

Anything you can do about the disconnect time? Its a total joke how long it takes every single hand when someone disconnects. You can imagine how tilting this is when the disconected person is multi tabling.

^^^^

The disconnect allowance is fine. The tournament clock is stopped, so its an annoyance rather than anything else.

This lobby lag is far more annoying. Having said that, some of you guys need to tone down the vitriol. Stars have admitted there's an issue and are working on it, I don't see how abuse contributes to the situation.

Each to their own pal, but the disconnect allowance a huge waste of my time, i dont wanna play a 90 min sng where each hand takes an eternity to play. I doubt one or two tabling rec players would love the experience of playing sng's on stars with this system, just sit em out, i dont see why it has to be more complex than this.

Agree that it's frustrating and on Stars end - if you're going to bitch, at least be sending your log files in and living up to your own de facto standards.

Maybe Google Translate just needs to come up with an "Internet Tone/Speak" option and we can all communicate through that. Nice to see that this thread is at least receiving some attention again. Even small/realistic changes can be +++ IMO.

I for one would like a dialogue to stay open, vs. dis-incentivizing any rational/normal human being working in a large organization from wanting to engage/take any steps to help STT grinders.

Go yell at Lee or something, at least he owns a big chunk of the company

Gramps the voice of reason as usual. But theres a better chance that jdawg goes back to 2/180s than there is that he quadz and I become civil in the forums

Obv stars wants this fixed as much as we do and customer service people have nothing to do with the software. But to be fair the tone only changed after the reps kept implying that it could all be on our end and we were idiots.

Ya I was fine with trying to be civil a while back when the problems first started, now it's just beyond ****ing absurd.

Anyhow, I will retire from this thread and you passive ladies can take over and hopefully results will happen

Once they go away and stop responding to this thread/doing anything, we can start yelling again

+1 to both ideas (these are relating to NLO8 hypers).

I think the buyins would have more segregated player pools if they were done at $1.50, $7 and $15 (or $30).

This way, the players that would normally play the $3.50 would choose to either play the $1.50s or the $7s depending on their BR. The chances of a game running would be greater, as seeing the same player register for both the $1.50 and $3.50 intimidates a casual player who wants to try out the game.

$300 50/50s would be nice and not be much of a burden to add.

Also let me be the first person to -1 getting rid of BoTP, I have always enjoyed it as a promotion and everytime I play the shootout my table is laced with fish, they are clearly benefiting as well. BoTP clearly needs some tweaks but it has to be better then the proposition as stated earlier in this thread by Baard of not having a year round SNG promotion as who knows how that will go.

I would prefer if they made the shootout weekly instead of monthly, and chopped the prizepool accordingly. I have 10 unused tickets and often don't play Sundays for whatever reason.

as long as a monthly ticket is also split im fine with this

and yeah

+1 on tweaks on bop, or replacing it with some other form of leaderboard/cash rewards to sngs.

I do not want ANOTHER proposed change (for the better) by the players/grinders be used as an easy cashgrab for pokerstars to eat more lobsters at lunch

BOP needs to be more about volume. Like best run: full score counts toward total
second best run: 25% full score
third best: 25%x25% full score

This into perpuity for high orbit, min score that gets added after a run is 1.
For low orbit something like 5 best blocks would probably work best.

Hopefully the flight that brought the FTP servers to IOM didn't include their bibs and claw crackers.

The key to this is for the grinders make it clear they are going to throw up all over changes unless the community is asked about proposed changes first.

u can make jokes Gramps, but the proposed change of the sng buyin levels and skewed rake came from the community, and was then used for an easy cashgrab at the low stakes (where most of the volume comes from). I can all ready see this happening again with bop. Bopmoney just going into a big pile of vague promotional money, which in the end will just be used to eat lobsters, sad to be so cynical about pokerstars but this is reality of the company last 1.5 years

Well, I agree the $4 million (or whatever it is) from BOP should be kept to be spent on SNG promotions if they decide to make any significant changes.

I love BOP for me, but think the $$ is better served from Stars (and the bulk of players) perspective by targeting lower stakes rec. players, and spreading the rewards around in $10, $20, $50, etc. awards (including some "random" instant awards), with a few "big score" awards mixed in that people can chase/dream about, that aren't super-volume-centric.

How about higher stakes cash hypers? The 200s is loading very fast these days and it's time to add higher ones.

Hello again everyone,

I have looked through the posts since my previous Q&A post and you can find the replies below. I will try to make these posts one time per week, but I am following the thread daily, so if something urgent comes up I will look into it right away.

I am fairly happy with my name It is a quite common name in Norway, where I am from, but I think its origin is from the Faroe Islands. It is derived from the old Norse words for ‘Battle’ and ‘Peace’ which pretty much covers my role here in this forum

As for the suggestion of a ‘Play Again’ option, I can say that it is something that is certainly worth considering. We are grateful for all such suggestions we receive, and even if you don’t see the features in the client immediately, quite a few of them get implemented in time.

We have made some adjustments that will hopefully improve things for the players that have been experiencing lag in the lobby. This was deployed at 11am ET today, and we are interested in hearing from you if it has improved the situation or if things are still the same. Please be aware that during the 5-10 minutes it took to deploy the fix, there might have been extra lag. We are also working on further improvements that should be ready for our next server release.

In general, any modifications to blind structure are going to need substantial support from the player community to be considered. In May 2011 we tried making changes to the STT structure that did not have prior buy-in from the community. While some did appreciate the new structure (and we still have an affinity for it), the reaction was overwhelmingly negative such that the change had to be reversed.

2 things to keep in mind:

1) The player community is larger than this thread. While strong support here for a structure change would be a great start, there are other player segments to check with before implementing a change

2) Slowing/speeding tournaments significantly may result in rake alterations.

With regard to your specific suggestion, we'll keep an eye on the thread and if it gets a lot of positive response (and little negative) we'll discuss more.

While we do recognize that Hypers may legitimately require more lobbies than Turbos, we want to review the liquidity of these new NLO8 tournaments before adding extra ones. I will look closer at this in a week or so when we have more data. However, if you are having problems registering fast enough, let me know and I will see if we can make a decision sooner.

Since we have just recently added these NLO8 tournaments, we would like to have them running for longer before we make any decision on expanding the offering.

There are some very legitimate reasons that the ‘Disconnect Extra Time’ works the way it does now. Is it a problem that comes up very frequently?