Help! Dunkin Donuts Issues
03-28-2017
, 02:10 PM
A little background: I pretty much run on Dunkin. I buy a cold brew on my way to work every day and 1 or 2 more after that. Every day.
I buy my morning coffee at a Dunkin near my house and here's where the problem lies. They're service is just horrible. There can be 2 people waiting in line but it might take 15 minutes to get a coffee. In fact, about a year ago, after waiting for 20 minutes (in a short line) I left after telling the manager/owner what I thought of the place. I stopped going there for about a month but I want my coffee so I've been back daily.
Fast forward to about 3 months ago. The manager/owner (who I hate) hands me my receipt and asks me to take the survey noted on the bottom. I think "Lady you don't want me filling out a survey, trust me." but I just nodded, tossed the slip about and didn't think about it again.
A week later she asked me again to take the survey. (I didn't.)
About a month ago she asked me why I didn't take her survey and could I please, she'd really appreciate it. So I did it, and yeah I gave her a glowing review. Why? It's her livelihood I guess, plus I figured that would be the end of that.
I thought wrong.
She gave me another receipt last week, with a survey request at the bottom and asked again that I take it. I didn't.
Today she asked why. WTF! I told her that I'd taken one a few weeks back. She hands me a free donut (that I didn't order) and asks me to take another one today, that she really needs it. Stupidly I say okay.
(Reason isn't cuz I'm stupid, it's more like I'm socially ******ed and have a hard time talking to people I don't know or like. Anyway!)
As I'm walking away thinking I better do this **** as soon as I get into the office cuz I'll forget, she calls out to me "I need you to take the survey once a week!".
What. The. Fork.
I want to keep getting my daily coffee there. I don't want to take anymore surveys, though I just finished my second one. I don't want her spitting in my coffee on the QT. I have a hard time talking to pushy people I don't know unless i'm at the felt. What on earth do I do? What's my next move?
I buy my morning coffee at a Dunkin near my house and here's where the problem lies. They're service is just horrible. There can be 2 people waiting in line but it might take 15 minutes to get a coffee. In fact, about a year ago, after waiting for 20 minutes (in a short line) I left after telling the manager/owner what I thought of the place. I stopped going there for about a month but I want my coffee so I've been back daily.
Fast forward to about 3 months ago. The manager/owner (who I hate) hands me my receipt and asks me to take the survey noted on the bottom. I think "Lady you don't want me filling out a survey, trust me." but I just nodded, tossed the slip about and didn't think about it again.
A week later she asked me again to take the survey. (I didn't.)
About a month ago she asked me why I didn't take her survey and could I please, she'd really appreciate it. So I did it, and yeah I gave her a glowing review. Why? It's her livelihood I guess, plus I figured that would be the end of that.
I thought wrong.
She gave me another receipt last week, with a survey request at the bottom and asked again that I take it. I didn't.
Today she asked why. WTF! I told her that I'd taken one a few weeks back. She hands me a free donut (that I didn't order) and asks me to take another one today, that she really needs it. Stupidly I say okay.
(Reason isn't cuz I'm stupid, it's more like I'm socially ******ed and have a hard time talking to people I don't know or like. Anyway!)
As I'm walking away thinking I better do this **** as soon as I get into the office cuz I'll forget, she calls out to me "I need you to take the survey once a week!".
What. The. Fork.
I want to keep getting my daily coffee there. I don't want to take anymore surveys, though I just finished my second one. I don't want her spitting in my coffee on the QT. I have a hard time talking to pushy people I don't know unless i'm at the felt. What on earth do I do? What's my next move?
