Quote:
Originally Posted by Tuma
What El Diablo and others are missing:
If a thinking person sits down at a restaurant and sees a notice that gratuity is not necessary, even if the meal is great, they will have thoughts that the owner is unethical and leave the restaurant questioning their experience--reason being is that serving tables sucks, and most other restaurants aren't encouraging people not to tip.
What seems problematic with Uber is that most riders tip when they ride in a taxi, without thinking twice, as it is an industry standard. Yet, because tipping isn't offered through the app, and the existence of a scummy marketing attempt that admonishes tipping, people (because most aren't thinking) don't recognize it as appropriate to tip.
I don't think people are missing anything.
When I go to a restaurant that says gratuity is not necessary, my first thought will be that they are paid a normal salary instead of relying on tips. Otherwise, why wouldn't the wait staff just work at another restaurant? There are no shortages of places hiring servers.The only time I would think they are underpaid would be if it is a family run restaurant, and they have family members just "helping out".
As for Uber, I am aware that they circumvent certain regulations and assume that is where I am getting superior service at a lesser cost. The drivers have also agreed to being paid at certain rates, and continue to do so. I'm not really concerned if they're making much less or more than industry standards because they are doing so of their own violation. The drivers generally have nice cars, are friendly, and do not seem to be in a bad situation. They can exit the game at any time they please, unless they purchased a car for the sole purpose of doing Uber, in which case it was a bit reckless on their part to make a 5 figure investment on such a new tech company.
It's not like drivers are getting no benefits at all. A huge percentage of them are doing it on free time where they would otherwise have nothing to do. Some are unemployed or stay at home parents and suddenly have an extra influx of cash where they would otherwise have nothing. All these are perks they get from using Uber, that cab drivers do not get. If they're earning a few bucks less because of this, I personally think it is a fair exchange. "Lol I don't have to tip" is generally not what is running through most people's minds.