I was in Albuquerque in 1999 and heard about a dealer at Santa Anna Casino getting fired from stacking the deck and dealing out a bad beat jackpot to her friends. Pretty stupid actually because they check the cameras for BBJs and you are never getting away with it. This was back in the day before shuffle machines were rampant...
I was also at Sandia casino when a guy hit the Wheel of FOrtune progressive for $180k however he was an illegal immigrant, no SSN no ID and the casino refused to pay him.
those are the only two real instances I know of, and they aren't really the casino cheating customers.
There is a recent story that happened at Matrix casino, except the casino cheated themselves
They recently got a new game (new for them anywways) called Crazy 4-poker
now, the house edge comes from making the super bonus bet = to the ante bet which is pretty common among games like this.
Well, when they filled out the paperwork for the city, the person who did it did NOT specify that the bonus bet had to equal the ante bet. So, you were allowed to Max the ante bet and then bet the minimum $5 on the bonus bet. So the max bet was $100, bonus bet was $5. Now, in this game when you get a good hand AA or better you are allowed to triple your ante bet in the play spot
So, we calculated that the player had an edge of around 25% - 30% in this game
because they screwed up the odds.
So, the waitlist for this game was HUGE, people were calling in every hour to see where they were on the wait list (Matrix only had one table on their opening week).
You know you screwed up when all the poker player rounders are grinding a pit game for 15 - 20 hours. It was sick.
It took them 3 - 4 days to rush the paperwork through the city to change their permits (normally takes 2 weeks minimum).
Rumor has it the Corporation lost about around $100k in those 3 - 4 days. I got on the table 3 hours before they corrected the odds and in that 3 hours I made about $1500. It was so strange playing a table game where you were a favorite, it was hilarious. Even the employees were trying to get on the waitlist for that game. But alas, the good times didn't last...
Last edited by dgiharris; 11-04-2014 at 02:51 AM.