Originally Posted by Waynomo
Also, was wondering if it was ever discovered that a slot machine was paying out a lot less than it was supposed to and perhaps the casino brought to task over that.
Here's a post I made on another board about calling gaming on a rigged machine.
I called gaming on a Buffalo slot machine at The Suncoast in Las Vegas in Dec 2011, I blew through $250 playing 40 and 80 pennies a spin, I lost the whole $250 in about 15 minutes and didn't get 1 bonus. On this game you need 3 or more coins to get the bonus, the machine kept hitting 2 coins but would never drop the 3rd, I'd say it probably happened 15-20 times during the session. It also didn't hit any pay higher then around $4 during the same time. That was not the first time that's happened on that same machine at The Suncoast so this time I said **** it, I'm calling the NGC. The gaming agent came out, explained to me about variance (I know all that already lady, I've been gambling for 17 years!) She pulled up the numbers on the machine, said they were kinda weird so she had the slot tech insert $40, it was gone in about 3 mins with no bonus and no big hits at all. She pulled up the numbers again and the machine was paying out around 69%!! It showed the total amount wagered through the machine since it was installed in Suncoast which was around $700,000 and showed what it had paid out, IE. cashouts, line hits. Apparently I had found the one slot machine that was paying under the state minimum of 70%.
She broke out some special NGC tape (she said she has never used it before) and proceeded to tape up the bill slot and the whole machine with all this brightly colored tape that said NEVADA GAMING COMMISSION, DO NOT REMOVE! She then told the slot people that the machine must be put out of service, can not be emptied or removed from the casino floor until the forensic investigator checks out the machine on the following Mon or Tues, it was a Saturday night when I had called them. The gaming agent said even after they do their investigation I still wouldn't get a refund but the casino would receive a big fine if the machine is truly paying out under 70% which is the state minimum.
Then she told me "if I were you I wouldn't play here, it's a locals casino off the strip in Summerlin, their machines should be paying in the mid 90% range and this one machine is paying 69%". Then she told me I would receive a report/letter in the mail from them after their investigation is complete. About a month later I got a basic letter that said they took some sort of action against the casino but it was confidential and they thanked me for contacting them.
Moral of the story, don't hesitate to call the gaming commission if you think something is amiss and the Suncoast Casino and their rigged machines can eat a big bag of *****!