So I laid some sports bets down on the packers falcons game and lost my $500. But on deposit I used the $500 match. So I go into the casino and see what I have to play through for this bonus and it is 25k!! Not wanting to spend my life on slots I dial up some $100 dollar spins.

And bang! I score big. I hit the 15 free spins at 3x multiplier, so that already is a $600 spin plus whatever I win on the coming $4500 dollars worth of free spins ($100x3x15). The animation comes up, I cheer, and then nothing. The hand ends. No free spins or $600.

After warring with bovada they finally find the hand and send it to tech staff... and they say I experienced a "graphical error." What the hell is a graphical error on a slot machine??? The entire game is about matching graphical images. There is no such thing as a graphical error in my opinion. If anyone has ideas of how to get paid out for this or who to send it to let me know, otherwise take this as a warning that bovadas slots are rigged and they can just decide not to count your biggest wins.

Link to spin: http://imgur.com/LSMWEAu

This was from my phone, I also have a screen shot.

I played one more hand, saw I wasn't credited and then stopped. To make it worse, bovada then told me I had an "open session" and to just play some more spins and I would be credited. So I tried like 4 separate sessions to trigger the free spins, lost the rest of my deposit, then stopped. They are now ignoring the issue.

that is pretty shady

Bovada is known to be shady and cancel winning bets, particularly on real-time football. You might try complaining through one of the "casino review" sites, if you can find a reputable one, but I think you're SOL.

Casinomiester your best bet. Pitch a b&tch and pray.

@BovadaScammedMe017 This sounds very fishy. Unfortunately you decreased your chances to resolve issue this by continuing to play. You should have taken your screenshot and involve a mediator right away.

How is it a 5000 win? All you did was win the free spins, which you stated didn't start. It could have been a $0 bonus round or a $100000 bonus round. Where is the 5k comin from?

@Amnesia_Haze: True. However, losing out on almost 5k worth of free spins also does not sound very attractive.

I would be interesting if the OP could provide an update on this.

^ i agree, crappy situation. Was just curious where that figure came from.

Update OP?

Any updates here op?

I would like to see an update too. Without further feedback this case will be pointless.