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Old 06-02-2012, 10:58 PM   #46
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Re: WSOP bad dealers this year?

more over, many players this year at WSOP seem to be slow, uneducated on rules...
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Old 06-03-2012, 01:13 AM   #47
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Re: WSOP bad dealers this year?

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Originally Posted by SuperSwag View Post
Ya I wanna be clear, I started this thread from the gossip being thrown around. However, I do not condone being rude to dealers and am never ever rude to them when I play live. I've seen some dealers treated very poorly by losers who blame everything on them.
I can't stand when players berate the dealer for the cards that come out, it's not necessary. Dealers not being able to properly count the chips, deal cards etc, is inexcusable at major events like the wsop.
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Old 06-03-2012, 01:49 AM   #48
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Re: WSOP bad dealers this year?

Not really fair to call people who can't shuffle or look like they've never dealt before "dealers". Kinder to say "people that the casino has employed to deal"!

The casino has little choice to meet the demand though. They can't hire all the talented foreign dealers because of US Immigration and Labor policy says companies must expend all possible domestic sources first and even then they must pay almost $600 per person to file for a permanent visa to foreigners. It is more economically viable/efficient for the casino to simply hire complete noobs and train them.
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Old 06-03-2012, 01:58 AM   #49
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Re: WSOP bad dealers this year?

played 2 events so far and (lol sample size) thought they were the same as last couple of years
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Old 06-03-2012, 02:29 AM   #50
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Re: WSOP bad dealers this year?

I'm one of the dealers who went through the 6-week dealer training academy put on by the WSOP. There were more than 1 in my class who had found the job on Craigslist and had never stepped into a poker room in their lives. Our first hour of the first day was literally cutting chips and many were having difficulty with something as simple as that. The first 3 weeks were dedicated to Hold'Em and the basic rules of poker with an emphasis on tournaments, the next 3 were every other game (Omaha, Stud, TD, etc). Unfortunately the cash games portion of things was pretty rushed as it was the last couple of days of a 6 week ride of 5 hours a day for no pay and many were burnt out. I personally was thankful for everything because normally dealer training is $700+ and I knew I could figure out the things I was uncomfortable with on the job. I feel like with what they had to work with I'd say 85% of the dealers in the class came out pretty solid with the rest being average or so and maybe 1-2 subpar for everything non-hold'em.

I feel like a lot of the players gloss over the fact that they've been looking at their hand for the last 2-3 minutes while playing so they know exactly what they have when they showdown their cards, but the dealer only has 10-15 seconds to scan all hands at showdown and figure everything out, if you are dealing something like Baduci or O8 it's going to take a minute or so to scan everything and then confirm to yourself that you're correct and push the pot without someone screaming.

I was also one of those who got put through the high limit cash game section on their first night and it's nerve-wracking to say the least. On my 2nd down ever of dealing I was in the 100/200 mixed game dealing to Chau and others; on my 5th down ever I was dealing 25/50/100 PLO to such world-beaters as David Benefield, Ashton Griffin and Chance Kornuth whom I respect a ton.

I've also been on the other side of it by having a misdeal with a player who was buried huge and took it out on me only making me mess up more in nervousness.

I'm sure this is a long post and most of you won't give a **** and will probably make fun of me for it but there are 2 sides to every story and I felt like telling this one.
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Old 06-03-2012, 02:34 AM   #51
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Re: WSOP bad dealers this year?

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Originally Posted by Faraday View Post
Hahaha, maybe they shouldn't take rake if they can't even provide a half decent dealer
In time games, they have a guy whose sole duty it is to make sure the dealers take appropriate rake and announcements every half hour to do so....and still some dealers don't do it. We had to pay double time on one particular down.

I played 12 hours of PLO the other day and never again. I hate having to work that hard to make sure they are doing it right. Some are, and I gave the good ones a lot of praise, but the awful ones make it unbearable. I can even handle the ones that own it and admit they have no clue. At least they will listen to me when I tell them what to do. it's the ones that take 5 minutes to count their trays and need to stack the pot every time to figure out how much is in it. The ones that call the floor over to make sure that a rule is correct, even though every player at the table says it's the case. When I'm paying time, I expect competency even more.

This was funny too. Dealer at my table requested a fill. The chip runner brought it to another table and the dealer put it in his tray too.

Last edited by pezbaby; 06-03-2012 at 02:44 AM.
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Old 06-03-2012, 02:35 AM   #52
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Re: WSOP bad dealers this year?

Very helpful indeed to get the other insight Chalu and also with the training side of it too. Ty
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Old 06-03-2012, 01:47 PM   #53
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Re: WSOP bad dealers this year?

I understand both sides of this. To start with: WSOP brings in a huge demand for dealers and of course the WSOP has to fill that demand with someone, and drawing from such a large pool they wont be as qualified.

BUT: The players are putting up thousands and thousands of dollars playing cash/tournaments and they deserve competent dealers. I know how frustrated I get when I get a bad dealer at my local casino in a tournament, If i put up 1500 to play and the dealer was bad I would lose it.
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Old 06-03-2012, 03:06 PM   #54
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Re: WSOP bad dealers this year?

I think it's important to distinguish between two types of bad dealers. Those who try hard but are simply inexperienced or incompetent and those who just don't give a sh** and suck at customer service.

With the try-hards, it's extremely important not to take your frustrations out on them. They are generally doing the best that they can and yelling at them will only make them flustered and cause them to make more mistakes. Definitely help them out when/before they make a mistake but do so politely. It's not their fault the rio hired them / didn't train them or whatever

I have far less sympathy for the other type of crappy dealer. The kind that has a terrible attitude, who doesn't pay attention, or is constantly engaging in all the table banter. I have no problem being a little sterner with that kind of dealer; "hey would you mind paying attention buddy, we're playing for alot of money here." If that doesn't work talk to a supervisor.

In the end it's hard to blame Harrah's for providing poor quality dealers when the players return to the WSOP in record numbers year after year. It's pure capitalism. Sure they could pay the dealers more but i'm not sure it would have much of an impact on turnout so why bother?
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Old 06-03-2012, 03:28 PM   #55
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The dealers are bad every year, I can't imagine playing a time game here, especially something like PLO where a bad dealer will severely hamper the game. A few days ago my buddy was playing a big game and a floor person wanted them to pay an hour of time at once for some reason, the players said no because why would you commit yourself to staying in a game for no reason, and it turned into a 10 minute argument. They were paying time to argue about paying time... Classic WSOP.
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Old 06-03-2012, 05:45 PM   #56
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Re: WSOP bad dealers this year?

If you are a good dealer working in a casino, what boss would let you take six weeks off to go deal at the wsop? Dont see how the wsop could possibly fill the huge numbers of dealers they need from the ranks of the gainfully employed dealers.

Given the huge growth in both number of events and number of players in the last decade or so, it just seems like an impossible task to meet the demand.
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Old 06-03-2012, 07:19 PM   #57
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Re: WSOP bad dealers this year?

New tournament starting next year. Self Deal and button gets their game of choice. That would be fun
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Old 06-03-2012, 11:22 PM   #58
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Re: WSOP bad dealers this year?

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Originally Posted by Blair Rodman View Post
How I miss the old days at Binions. In the pre-Becky days, there were no incompetent dealers, and also no 3% take-out. Tokes probably averaged about that, and dealer tokes all went to the dealers, as they should have. Dealers generally made a pretty good score for three weeks. I remember one year they made over $200/down in the Main Event. Floormen were tipped well by players and didn’t need to be part of the toke pool.

Then Jack instituted the 3% policy, which was primarily a result of dealer complaints when they occasionally would get stiffed. It was fine with me, as that was pretty much my standard tip anyway, but I had a bad feeling that in a few years the 3% would become a given, and anyone not tipping on top of that would be considered as stiff. Turns out giving it a few years was being optimistic.

Becky took over Binions shortly after and she saw the toke pool as another source of much-needed income for the casino and started using it to pay her hotel employees. I’m not sure how much of it actually made its way into the dealer’s envelopes, but I’m pretty sure it was less than half. Veteran dealers walked out en masse, players were strong-armed to leave even more, and there were hard feelings all around.

When Harrahs took over, the pillaging of the toke pool became standard policy there, as well as in most other tournaments . I’m not sure how much is allocated to the dealers, but I do know that what they earn at the WSOP isn’t sufficient to entice enough good dealers to take the job. Couple that with the fact that so many dealers are needed to work the WSOP, and it’s a recipe for disaster.

With ever-increasing entry fees, and 3% on the back end, IMO players have done their part. Dealer tokes should be for dealers, period. If that were the case, there would be a dramatic increase in the number of good dealers willing to work the WSOP, and rookies would have to prove themselves before getting in the box. Unfortunately, I’m afraid that cat’s out of the bag and we’re all going to have to accept the way things are. Helping inexperienced dealers get through the day without doing too much damage instead of berating them, which will only cause them to become ever more flustered, is a good place to start.

I dealt the series in 2006. After we finally got paid there was a near riot as the way the tokes were chopped up chip runners were making more than dealers and we weren;t making much. So the Tournament Director (Robert Daily) comes out to the dealer tent to speak to us .....

After he makes some bull**** speech one of the old time dealers shouted out.

"I have been dealing the WSOP for 20 years .... every year they have stolen from the dealers ..... but in the past at least they left us something."

I think that pretty much sums it up.
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Old 06-03-2012, 11:57 PM   #59
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Re: WSOP bad dealers this year?

Dealer CALLS THE CLOCK with 10K in the pot!!!!

http://www.pokernews.com/muck/Dealing-Up-a-Storm.htm
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Old 06-04-2012, 12:06 AM   #60
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Re: WSOP bad dealers this year?

If the dealer called the clock on the dude, should'nt he of called the floor over before he folded, or you can't reverse it after its been called? Seems like he just wants attention, but I might be totally wrong so if so I apologize.
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