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Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway)

12-21-2008 , 06:13 AM
Quote:
Originally Posted by smallshark
[x] in before :

oh and everyone who still plays at UB or supports UB in any way is a ******.
Seeing is believing.

Last edited by sk_limx; 12-21-2008 at 06:19 AM.
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 06:27 AM
this is a level surely... wtf?
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 06:58 AM
Quote:
Originally Posted by reductionist
My prediction.

UB will come out and tell the truth, which is that this was caused by a bug that was introduced as a result of AP/UB's migration to their new "integrated software platform" (Cereus). They will go through all the hand histories since the migration and issue refunds accordingly.

Phil has nothing to do with this IMO, but he could have handled the situation a lot better.
I have to agree. I don't think PH has anything to do with it, but he does come off like a bit of a douche here. Still don't understand why anyone would still play there, though? Crazy.
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 07:08 AM
http://blog.ultimatebet.com/2008/11/...s/#comment-165

If you have a few minutes read this about UBs' Bad Beat Jackpot, its typical of UB.

Cliff notes, if you are at a BBJ table and you aren't in a hand,(not sitting out) you don't get a share. This ladies table finished up their hand at the 8 second mark and the cards were folded. The BBJ was dealt at the 9 second mark. Her table was redealt at the 10 second mark. She wrote Paul Leggett and his response was basically "Yeah, that's ****ed up, too bad. Then he says some blah blah blah we'll look at this.

Now keep in mind a share was about $267. I don't think it would have crippled UB to pay out $2700(assuming Full Ring) to make this right until they fixed their software.

And from what I gather from his response, I don't think they CAN fix this. I wonder how many fish would keep play BBJ's if they knew that they get nothing if this happens to them. What a crappy company.
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 07:14 AM
Quote:
Originally Posted by Ce1ska
Yeah, OBV spamming his e-mail box that he most likely doesn't read is the best way to go about it. I'm sure Phil will have no trouble explaining the glitch or w/e happened.

Really mature of you Schneides...

albeit something like ten handed in the wsop, compared to HU online, Phil berated the Romanian Champ for playing 10-4 and plays 10-2 here? They should have a video of Phil calling someone wearing UB gear an idiot four times with Phils UB gear blacked out. 10-4 beats 10-2, 53% equity to 47.


Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 07:35 AM
PH is such a crevard to act like this
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 07:40 AM
Phil Hellmuth's new business card: Poker Brat, former youngest main even champion, online poker cheater
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 08:02 AM
ahahhahahahahah this is so ****ing funny.


but i'm kinda scared.
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 08:04 AM
"Oh, you had three of a kind, very nice!"

wins everything on the internet
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 08:30 AM
lol I'm looking forward to see how this unfolds
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 08:35 AM
Meh I don't really care. Software glitch on a site I don't play at. Funny it would happen in favor of the face of UB though . Will prolly get solved soon, the software is pretty new.
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 09:19 AM
In all seriousness, I'm betting on a software bug. I know it sounds unlikely but it could easily be that one part of the program (that awards the pot) thinks hero is disconnected whereas another part (that deals the cards) thinks he isn't. Of course this would be super incompetent but we are talking UB here. It's certainly more likely than "Phil's cheating software gave him the wrong card". And as another poster mentioned, it could have happened before but in spots where people either didn't notice or just didn't bring it to light because it was micro stakes or play money. Of course, Hellmuth has dealt with it appallingly in the chat, but that's the way he rolls.

This being the case, the real shame is that it didn't happen the other way round. Imagine the conflict in Phil's mind between complaining about it and shilling for UB whatever terrible things they do. Head asplode !
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 09:22 AM
Quote:
Originally Posted by makeit3bets
Let's not forget that LIMIT holdem, unlike no limit, allows for disconnect all-in protection where if you get discoed, you still have a claim to the money thats in the pot. If DB was disconnected normally, they'd still get to showdown.
this is no longer true on the cereus client.
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 09:33 AM
Glitch in the Matrix obv

Let it go ppl
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 09:39 AM
For sure it has been posted before ...

... but I just dont have the time to work through the last 15 pages, cause that is were i stopped reading yesterday.

For all of those that havnt seen ist. Here is the official UB statement:

Quote:
Saturday, December 20, 2008 - COO

Earlier today we learned about a poker hand where our system paid out the losing player instead of the correct winning hand. The hand number is #1162170993.

We are investigating this software malfunction as our absolute top priority.

This is the first incident of this kind we have encountered.

We are currently examining the poker system and the application logs in order to pinpoint the cause of this malfunction.

Paul Leggett

17 Responses to “Hand #1162170993”

1. john Says:
December 20th, 2008 at 9:21 pm

Lol, your site is rigged.
2. joe concerned Says:
December 20th, 2008 at 9:25 pm

shouldnt all play be stopped til we know the prob is fixed.
3. lolerskatez Says:
December 20th, 2008 at 9:26 pm

Not going to mention who was involved in the hand? Yes that’s right…our good buddy Phil Hellmuth. He’s so good, he drags pots he didn’t win.
4. Mark Says:
December 20th, 2008 at 9:29 pm

Here’s another problem that cropped up today. I emailed support TWICE about it, but no response.

First hand - I limped as small blind. Pot was checked. Very next hand, I have about 700 fewer chips

< < REMOVED HAND HISTORY FOR PRIVACY OF PLAYERS >>

Would you care to comment?
5. Cry Me A River Says:
December 20th, 2008 at 9:33 pm

Will the Kahnawake Gaming Commission be investigating this incident?

Has Ultimate Bet notified the KGC of this incident? If not, why not?

Didn’t UB just go through an extensive audit to ensure something like this would never happen again?

Awful lot of coincidences going on over there. The only two online poker sites to ever experience such massive cheating scandals just happen to wind up under the same ownership and merge into a single network. Now a “glitch” awards a pot incorrectly to a player who just happens to be Ultimate Bet’s chief spokesman and public face.

At this point, why should anyone trust Ultimate Bet to be safe, fair, or even competent?
6. Get a Life. Says:
December 20th, 2008 at 9:35 pm

Everyone accusing Hellmuth of cheating is ****ing stupid. Why would he cheat when he knows hundreds of railbirds are watching? Only reasonable explanation would be:
A:Software glitch.
Bisgruntled ex-employee trying to show everyone UB is unsafe.

Whatever the reason is, I really doubt Hellmuth knew anything about it.
7. honey Says:
December 20th, 2008 at 9:43 pm

wtf
8. David Says:
December 20th, 2008 at 9:48 pm

This sure is an empty response. Can you publish such a thing without disclosing that

1. Your top spokeman Phil Hellmuth was involved.
2. Hellmuth played the hand in a highly unusual manner.
3. Why you are keeping your site open during this time.

I will never play on your site
9. random guy Says:
December 20th, 2008 at 10:10 pm

lets answer all of these questions:

who will be held responsible for this? no one
will people continue to play on the site? yes
are they going to close the site until this is fixed? no, because they love to make a killing on what little money they rake in.

will they notify all players that play of this incident? hell no, they got to cover this up just like how they did in the post. paid out the “losing player”.. they need to make it say paid out the “Phil Hellmuth”
10. MilkyWay Says:
December 20th, 2008 at 10:37 pm

Greetings

Could somebody please investigate the bots that are playing 10-20 to 100-200 on your site at all times? You can start with identical players Thors_Hammer and hansolo75 who play on your site daily.
11. Mark Says:
December 20th, 2008 at 10:50 pm

I can’t believe you deleted my hand histories. **I** am the ONLY one whose privacty is involved. How DARE you censor my posting!

Unless I get an answer to my emails, I’ll have to think about withdrawing all my money.

Next stop: 2+2
12. Mr X Says:
December 20th, 2008 at 11:08 pm

http://forumserver.twoplustwo.com/29...anyway-369065/
13. admin Says:
December 20th, 2008 at 11:08 pm

Hi Mark,

I am sorry for removing the hand history. But it included the private information of other players as well as your own. Please remember that we cannot divulge information from other players.

Also, please expect to hear a response about this issue tomorrow I was just informed by Customer Service team.
14. Aussie Says:
December 20th, 2008 at 11:19 pm

Can you explain why when i raised this issue via email to UB support after posting it on another forum which was approx 18 hours ago i have not recieved any acknowledgement or information about the issue i reported. For such a serious malfunction you think it would be taken a little more seriously and if support couldnt come up with a reply then it would of been handed to someone who could!
15. Mark Says:
December 20th, 2008 at 11:29 pm

admin,

When I post MY hand history, I’m the only one whose “privacy” is at issue. Anyone at the table could have seen everything I showed EXCEPT my hole cards. How does that convey private information, other than mine of course.
16. admin Says:
December 20th, 2008 at 11:39 pm

Hi Mark,

I am sorry about this. I was just doing as CS asked me, while they were going to look into your issue.
17. ZOMG Phil is rigged Says:
December 21st, 2008 at 12:51 am

Too funny. Yes, i do believe UB have stumbled onto a fascinating new concept…. Keep ***** them over and over, because they are too stupid to know the difference. Phil is certainly UB material, so i guess you guys are sitting pretty?
http://blog.ultimatebet.com/
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 09:59 AM
Quote:
Originally Posted by PowerTime
Any software experts here who can tell us if this can be a simple rare occurrence or whether it is virtually impossible that it can happen and therefore must have been done purposely by someone? I'm no expert but I just can't see how the software can mess up like that, I've never seen this online in my entire life. And of all the sites it's UB, and all the players it's Phil Hellmuth? Occam's razor would say that Ultimate Bet sucks.
Im a programmer, with 5 years exprience in web development and online game development. I have some comments to this:

1) If indeed it was a rare occurence, then it would seem they already know about a critical flaw in their system and haven't taken steps to correct it. They may say "We've corrected the problem" but i highly doubt it.. and even so, if it was that fast/easy to correct why didn't they before?

2) To me it seems very suspicious that this can occur, and that it even occurs when one of their VIP's is playing. We haven't seen this before, but suddently out of the blue this happens and at a high stakes headsup table with one of their VIP's? Very suspicious indeed... even worse is that a suposed Hold'em Specialist doesn't even seem to care/mind that it happens is even worse, since any low limit fish knows the hand rankings.

My conclusion is that i find it highly proberble that this was not caused by a freak occurence, but rather by an, as yet, unseen form of superuser activity. I base this on a couple of things:

1) The fact that i find it hard to believe flaws like this wouldnt have been spotted long before now, during the billons of hands played on that network.

2) UB's general reputation for superuser activity, and self admittance that such a thing exists within their software and has hold over it. (Stuff like that cant just be eradicated by a few keystrokes, because it's usually deeply embedded in the software. At least in my experience).

3) The fact the subject in question is a 11 time WSOP bracelet winner and all in hold'em iirc, and he doesn't seem to be overly concerned or surprised, or doesnt even seem to stop up for a minute and go "hey, what just happend".

These are my personal views, and its my intial stance on the matter. Should any new evidence come to light to the contrary, im willing to resind my statement..
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 10:19 AM
It s obvious that PH missclicked... He wanted to click "view holecards" and instead clicked "win with losing hand"
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 10:26 AM
Quote:
Originally Posted by marius
Im a programmer, with 5 years exprience in web development and online game development. I have some comments to this:

1) If indeed it was a rare occurence, then it would seem they already know about a critical flaw in their system and haven't taken steps to correct it. They may say "We've corrected the problem" but i highly doubt it.. and even so, if it was that fast/easy to correct why didn't they before?

2) To me it seems very suspicious that this can occur, and that it even occurs when one of their VIP's is playing. We haven't seen this before, but suddently out of the blue this happens and at a high stakes headsup table with one of their VIP's? Very suspicious indeed... even worse is that a suposed Hold'em Specialist doesn't even seem to care/mind that it happens is even worse, since any low limit fish knows the hand rankings.

My conclusion is that i find it highly proberble that this was not caused by a freak occurence, but rather by an, as yet, unseen form of superuser activity. I base this on a couple of things:

1) The fact that i find it hard to believe flaws like this wouldnt have been spotted long before now, during the billons of hands played on that network.

2) UB's general reputation for superuser activity, and self admittance that such a thing exists within their software and has hold over it. (Stuff like that cant just be eradicated by a few keystrokes, because it's usually deeply embedded in the software. At least in my experience).

3) The fact the subject in question is a 11 time WSOP bracelet winner and all in hold'em iirc, and he doesn't seem to be overly concerned or surprised, or doesnt even seem to stop up for a minute and go "hey, what just happend".

These are my personal views, and its my intial stance on the matter. Should any new evidence come to light to the contrary, im willing to resind my statement..
...and where do you use your programmer knowledge in your statement? Everybody could draw these conclusions. I hoped a lot that you would go more into detail.

Furthermore: Comment #4 could get interesting as well

Quote:
4. Mark Says:
December 20th, 2008 at 9:29 pm

Here’s another problem that cropped up today. I emailed support TWICE about it, but no response.

First hand - I limped as small blind. Pot was checked. Very next hand, I have about 700 fewer chips

< < REMOVED HAND HISTORY FOR PRIVACY OF PLAYERS >>
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 10:32 AM
Being a programmer myself, I wouldnt be surprised if a rogue programmer built in a trojan sequence to activate when Phil Helmuth plays and for a very unique hand circumstance....

Just a thought.
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 10:40 AM
Quote:
Originally Posted by TheSubmariner
Being a programmer myself, I wouldnt be surprised if a rogue programmer built in a trojan sequence to activate when Phil Helmuth plays and for a very unique hand circumstance....

Just a thought.
Yeah I was thinking the same thing. Their quality control process must be non-existant.
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 10:44 AM
Quote:
Originally Posted by AussieBrent
They were talking about it int he chat afterwards I tried to let them know but i guess they dont have observer chat on

DOUBLEBALLER: phil you must not like heads up limit, its too fast for
DOUBLEBALLER: you to chat!!
<< Result for Hand 1162170866 >>
PHILHELLMUTH wins ($300.00 chips).
PHILHELLMUTH: lol
<< Result for Hand XXXXXXXX >>
PHILHELLMUTH wins ($5599.00 chips).
DOUBLEBALLER: phi;i
DOUBLEBALLER: it keeps knocing me off
DOUBLEBALLER: saying i missed 3 blinds
DOUBLEBALLER: wtf?
<< Result for Hand 1162171379 >>
PHILHELLMUTH wins ($2799.00) with (One pair, aces).
<< Result for Hand 1162171700 >>
DOUBLEBALLER wins ($400.00 chips).
<< Result for Hand 1162171822 >>
PHILHELLMUTH wins ($799.00 chips).
DOUBLEBALLER: do you know what you are in for?
<< Result for Hand 1162172036 >>
DOUBLEBALLER wins ($3199.00) with (Flush, queen high).
DOUBLEBALLER: any idea what you are in for phil?
DOUBLEBALLER: it messed up my stack
<< Result for Hand 1162172222 >>
DOUBLEBALLER wins ($2799.00) with (Two Pair, tens and threes).
<< Result for Hand 1162172563 >>
PHILHELLMUTH wins ($799.00 chips).
PHILHELLMUTH: i think i bought 4k
PHILHELLMUTH: but not sure
DOUBLEBALLER: i won that had with KQ right?
<< Result for Hand 1162172687 >>
PHILHELLMUTH wins ($400.00 chips).
DOUBLEBALLER: K K J board?
PHILHELLMUTH: yes U did
DOUBLEBALLER: so im def up
LEON DAE: whiner
Wonder if he understands now just what he was in for.
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 11:07 AM
(a) That such a fundamental 'glitch' could even happen is so LOL.
(b) Hellmuth's reponse is appalling.

Quote:
Originally Posted by DaBruce

Ok....so the lady just apoligized to me like 100 times, and said she can only credit me $2300 right now, and will credit the rest in a few hours.
(c) But this part is just roflcopter... what are they, working out of some kid's basement and using their dad's credit cards??

Cliffs: F UB.
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 11:10 AM
Guys, the only glitch/bug that's going on here is that they are beta testing new super user methods where instead of just letting them see the cards they just get shipped the pot out right. They're still working out the kinks to it and this won't happen again.
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 11:11 AM
Oh yeah, if you play UB you can't really cry about this you just have to view it as the risk of playing on UB being realized.
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote
12-21-2008 , 11:32 AM
Quote:
Originally Posted by TheSubmariner
Being a programmer myself, I wouldnt be surprised if a rogue programmer built in a trojan sequence to activate when Phil Helmuth plays and for a very unique hand circumstance....

Just a thought.
Being someone who studied programming but went into another field, I wouldn't be surprised if UB insiders are once again cheating their players. Gee, what a coincidence that it happened to Phil Hellmuth and nobody else! UB got caught, AP got caught. No reason to give anybody there the benefit of the doubt.

That site needs to be closed down.
Ultimate Bet WTF? (Hellmuth has worse hand, but pot gets shipped to him anyway) Quote

      
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