To me, UB has lost any of the credibility it had left by not providing the superuser list. It simply makes no sense if UB is trying to clean up its act why it would not provide the complete list of names of the cheating accounts.

The email exchange I've had with UB to this point is absurd -

To: security@ultimatebet.com
Subject: Superuser Refund

I believe that I am entitled to a refund from the superuser scandal but have not received one. My understanding is that Ultimate Bet does not intend to pay out any more refunds. Please send me the complete list of superusers immediately.

Thank you for your assistance with this matter.



Dear ___:

We want to express to you our sincere gratitude for your patience, loyalty, and support, as well as your understanding that Tokwiro has done, and continues to do, everything it can to correct this situation. We also want to reiterate Tokwiro's and UltimateBet's commitment to providing a safe and secure environment for our players and our unwavering resolve to monitor our site security with every resource at our disposal.

After reviewing your account, we have concluded that you are not entitled to a refund.

Please let us know if you require any assistance.

Best regards,

Federico
UltimateBet ~ Security Department
'The Ultimate Poker Experience'


You did not respond to my request for the complete list of superusers. I have no reason to trust Ultimate Bet and would like to determine for myself whether I have been cheated. As I stated in my previous email, please send me the complete list of superusers immediately.


Dear ___,

Thank you for contacting us.

Please be advised that we inherited this issue from previous UltimateBet.com ownership and management. This incident was going on long before UltimateBet.com was purchased by Tokwiro, its current owner.

Also please remember this investigation was audited by the Kahnawake Gaming Commission ("KGC") and independent third-party experts, which assured the legitimacy of this process. Please keep in mind that the players that were affected were the players that played our HIGHEST games available. If you played anything under 10/25 you were not affected by the incident.

Remember that the accounts were refunded based on their net losses they had against the accounts associated with unfair play( “Net loss” is the sum of the money that you lost to the accounts in question minus the sum of the money you won from them).

Please let us know if you require any assistance.

Best regards,

Jose
UltimateBet ~ Security Department
'The Ultimate Poker Experience'


I understand that you "inherited" this issue, which, of course, makes it your issue to deal with.

I have no reason to trust the KGC or the independent third-party auditors. As an attorney, I've learned to examine an issue for myself rather than turst the defendant's witnesses in a lawsuit. But I don't think a person needs a law degree to reach this conclusion. Again, I want the superuser list to identify for myself whether I was cheated.

Yes, I did play at 10/25 and above during the relevant times. So, I do require further assistance. For the third time now, please send me the complete list of superusers immediately. If you do not send me the list of superusers immediately, I plan to contact the proper authorities and an attorney in your jurisdiction.

yeap

garbage scum site hope they burn to the ground them and potripper.ccom

I can just imagine the guy at support typing this, calling over his colleagues, pointing at what he has just written and everyone falling down laughing until they cry.

http://my.pokernews.com/LoneRhino/ul...player-spo.htm

Quote:

Ultimate Bet has been hacker free for more than a year now and has not had a major, publicly reported scandal in the recent memory of its new board of directors.

How quickly they forget.

what joke that is!

last time i was at the indian reservation i was offered illegal booze smokes guns and drugs, i was there to buy a superuser account, sadly they said they were sold out, but has lots of AK-47's to sell

Scum.

Please follow through on this and let us know what happens.

They are a bunch of cheating scum bags andthey will never completely fess up...way would they?... but even worse than thembeing scums,is thenumber of people who continue to play on their site and enrich these cheaters....

I already planned on never playing on UB again.... But now I'm telling everyone I have ever met to take their money off that site.

You have to be a complete idiot to play on UB. Seriously, all these folks that got their refunds and didn't immediately cash out are plain stupid.

For the life of me, I can't understand why folks like Taylor Caby, etc continue to play there after being cheated out of hundreds of thousands. So dumb...

I asked who I lost the money they refunded me to. They said they didn't know

WTH?

Why isn't this site dead yet? <tilt>

+1

This is surprising since they've been so honest, forthright, and transparent through this trying time for both them and those affected by this scandal.

With AP, the company made a deal with the perpetrators of the superuser scandal not to reveal their names. Now the same company is refusing to name all superusers in the UB scandal. These sites are a despicable joke.

Will do.

bump

also, suck it hellmuth.

such a joke

oh ub

at least its not rigged like ftp

they are pathetic thieving scum.

sorry you were stolen from op

Seems like they got it just about all wrapped up. Time to rate them them on how they handled these issues. I choose 1/10. Ill give them the 1 cuz the only way they could of handled this worse was to just not pay refunds at all. All players are left having to trust a company that cheated them-rediculous.

UB- come out with all the usernames. No reason to keep them except to withhold cheated money. Untill they do this UB/AP should have 0 players at highest peak time.

" Originally Posted by titan_14_14 View Post
Also please remember this investigation was audited by the Kahnawake Gaming Commission ("KGC") and independent third-party experts, which assured the legitimacy of this process."



funny!









god, i hate these bastards

So many oxymorons and ironies in that statement LOL

Clearly canned responses.