Quote:
Originally Posted by Sciolist
What can they do?
There are people at PS who have to have access to the mass email tool - some people in support, everyone in CRM, various management, some people in security, some people in payments, etc etc.
You can't have a filter that says "if email contains pisces, do not send".
All you can do is fire people who abuse it, and take any further action if appropriate.
Do you seriously believe what you are writing? I mean, and this is going to sound patronising but, do you have any idea how multi million dollar businesses are run? or have ever considered the fact that they have departments dedicated to proactive prevention?
It's very simple. It would be very easy to put in safeguards that mean 1 individual alone can not gain access to the email servers like this. It's a pretty fundamental part of any internal audit team that they safeguard assets and provide control procedures to stop precisely stuff like this from happening. You only have to go to the internet forum to see instances at other sites where control procedures are non existent and employees at these sites have stolen money from players accounts. such as here
http://forumserver.twoplustwo.com/28...d-etc-1224459/
However, the crux of the problem I have is this, If stars' internal controls didn't prevent this obvious abuse of position, then what other internal controls either aren't functioning properly or aren't even in place to protect it's players? That is the main issue here! Despite the email being pretty harmless in itself, It's actually pretty damaging to consumer confidence and I can promise, as someone who used to work in audit themselves, that stars will be very angry and also acutely embarrassed by this.
Last edited by pontylad; 12-14-2012 at 06:41 PM.