Quote:
Originally Posted by apefish
Noah- it's not surprising, but I refuse to believe that the "old model" of ignoring what the knowledgeable customer wants can last forever. I think the customer base gets smarter over time and adjusts better each time something like this happens.
If the market wants to punish cake it will punish cake for this glaring middle finger they are giving their customers.
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Yeah. I'm biased as hell, but my guess would be that Cake would've been better off handling this transparently than the way they did. Plus, as you said, we're getting better and better at finding this **** (thanks PTR!), we're less tolerant than before, and the number of customers who learn about stuff like this is way higher than it was 2 years ago.But the fact that they would even consider behaving how they did* makes it pretty clear that we don't have much power here.
If Cake were licensed by some legitimate entity instead of the government of Curacao, their license would be revoked for basically publicly announcing and proving "We don't care about customer security." So, they would never even consider doing something like that. I don't think we can create that kind of pressure, but I'd love to hear any ideas.
*i.e. "Go **** yourselves. We're not taking any advice. We're not letting our other customers know what you know. We're not going to answer any questions. We refuse to explain why we're taking any of these actions."