Quote:
Originally Posted by Shyam Markus
Hi all,
Before getting to the new questions that have been asked, here are a couple of links to the publicly announced activity from the past 10 days or so:
6. I understand that FTP/PS need their time to re-launch. However, why don't they send out mails to their customers saying at least, "Hi, stuff is happening, we still know about your roll" etc?
- Part of the answer is technical. The actual servers that send all those emails were being prepped for a flight, and now they all have to be installed and configured in their new home. The other part is timing. We needed to know certain things before sending any emails, and it just wasn't possible to get those answers before the servers all came down. We do plan on sending out a good number of emails before re-launch, starting in the first half of October.
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I don't mind a joke here or there, but this is a company that F ed us good.
I just have a bad feeling I'm going to wake up and find out I didn't do something in time and forfeited my roll.
So we are not supposed to be filling out ANY paperwork w/ the DOJ on our own for now, we are waiting for an email, right?
FTP can't help, I get that, but some updated email from someone official telling us exactly what to do would be nice. (we all don't live on 2+2 and have time to go search through 1000 posts)