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Old 11-17-2012, 08:49 PM   #5476
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

So after being told it was "confirmed" that my account had an active Iron man mid year bonus in an email from FTP, I have now been told that I am not eligable for that bonus. They then offered me the lowest possible Deal Me In Bonus. I sent them an email asking if they were seriously not going to honor what they told me in writing, and I am waiting for a response. If prior to FTP's relaunch, I could have scripted a worst case scenario regarding how FTP would treat me when I returned as a client, I don't think I could have come up with a reasonable scenario worse than what I have actually experienced!
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Old 11-18-2012, 01:36 PM   #5477
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by GamingFoSho View Post
So after being told it was "confirmed" that my account had an active Iron man mid year bonus in an email from FTP, I have now been told that I am not eligable for that bonus. They then offered me the lowest possible Deal Me In Bonus. I sent them an email asking if they were seriously not going to honor what they told me in writing, and I am waiting for a response. If prior to FTP's relaunch, I could have scripted a worst case scenario regarding how FTP would treat me when I returned as a client, I don't think I could have come up with a reasonable scenario worse than what I have actually experienced!
Here is the response I received:

Hello Daniel,

Thank you for your message.
We apologise for any previous misleading information provided.
All players are entitled to the Deal Me In Bonus whatever their previous bonus status was.
We've also verified the Iron Man Mid Year Bonus was never active in your player account.
Once again we apologise any misunderstood and inconvenience caused.
Regards,

Full Tilt Support

So as I still have hundreds of $ tied up by the US DOJ, I was told I had an Iron mad mid year bonus "confirmed" plus the deal me in bonus. What do I actually recieve after returning to their site after the catastrophic results of playing on FTP previously? The lowest possible deal me in bonus ($200, far less that what I have tied up with the US DOJ) and a refusal to honor an email they wrote me, and an apology that amounts to "go kick rocks." In my lifetime I have dealt with a lot of companies who have made mistakes before. No other company has ever failed so miserably when attempting to make up for those mistakes.
I have always defended FTP as I believed the US gov was at fault for black Friday and my anger was directed squarely at the DOJ. I now have an equal level of disdaid for FTP.
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Old 11-18-2012, 06:24 PM   #5478
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by FDSaussure View Post
It's an IP address issue. What ISP do you use?
Thank you for this response. I was confused, support was useless but this was great saver for me to take advantage of the Deal Me In bonus. I logged in on my backup connection and it worked after getting the 'Not available in my region' error earlier.
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Old 11-18-2012, 10:36 PM   #5479
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

FT SUPPORT IS STILL ****ING RETARDED!!!
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Old 11-19-2012, 04:05 AM   #5480
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by ZFC View Post
I was trying to access the Full Tilt Store and I got this message
" The store is currently not available in your region" ??? Anyone else seen this?
same here
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Old 11-19-2012, 07:33 AM   #5481
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Anyone can tell me what is the effective RB for Edge Gold ($1.5 per 100 FTP's).
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Old 11-19-2012, 07:42 AM   #5482
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

anyone know if there's an official FTP suggestion/bug report/etc thread for ftp rep to come have regular conversation with the players?
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Old 11-19-2012, 08:23 AM   #5483
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Hey guys, I'd like to withdraw a large sum of money from full tilt and I m wondering what the best option is???
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Old 11-19-2012, 11:06 AM   #5484
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by SawyerAnthony View Post
Anyone can tell me what is the effective RB for Edge Gold ($1.5 per 100 FTP's).
Well, earning 100 FTPs costs $10, of which you get $1.5 back. So 15%.
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Old 11-19-2012, 12:17 PM   #5485
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by marc2601 View Post
Hey guys, I'd like to withdraw a large sum of money from full tilt and I m wondering what the best option is???
If you haven't deposited since relaunch, deposit something on debit card, then withdrawing to debit card becomes an option. Or just transfer to stars the cashout from there (48 hours wait tho)
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Old 11-19-2012, 02:56 PM   #5486
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Where's all the FTP advertising?!

With the Full Tilt site now fully operational and working correctly, i would have expected a big marketing push to bring in new players. At present it is just a reg fest, which is no good for the long term success of the site. Apart from a couple of cryptic adverts on Canadian cable I have heard of little else in the way of advertising. As a FTP reg, I'm seriously considering pulling my money out after clearing the bonuses as the games suck.

Does anyone have an idea what is going on?
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Old 11-19-2012, 03:04 PM   #5487
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They been up and running 13 days brah relax
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Old 11-19-2012, 03:15 PM   #5488
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Re: Where's all the FTP advertising?!

I wouldn't call it fully operational. Cleared my Iron Man Bonus and still haven't even received an email yet alone my actual DMI bonus.

Last edited by Reaper421; 11-19-2012 at 03:24 PM. Reason: fully*
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Old 11-19-2012, 03:16 PM   #5489
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Re: Where's all the FTP advertising?!

Its still very early days and think they wanted to get everyones money back to them and make sure the site is working before putting in a huge promotional drive.
Traffic is alot lower than expected but with xmas coming up, the recession and the US still not able to play the figures are not entirely surprising.
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Old 11-19-2012, 03:23 PM   #5490
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Re: Where's all the FTP advertising?!

Quote:
Originally Posted by memoryman View Post
As a FTP reg, I'm seriously considering pulling my money out after clearing the bonuses as the games suck.

Does anyone have an idea what is going on?
Bro be honest. You won't do it.
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