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Old 11-14-2012, 01:46 PM   #5446
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by LostOstrich View Post
he knows that. His point was that it seems ridiculous for them to expire at all!
For the price of (a few) extra FTPs, you can take cash money which (disregarding inflation/currency fluctuations, you don't get nothin' for nothin' :P ) doesn't expire...
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Old 11-14-2012, 01:49 PM   #5447
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

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Originally Posted by Julio Alberto View Post
...I only saw the Deal me In button...
It was an advert for their latest promotion...
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Old 11-14-2012, 03:10 PM   #5448
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

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Originally Posted by moremore View Post
GamingFoSho, are you 100% sure You didnt get IronMan MY Bonus?
No, I'm not sure... that's the problam ATM. I have been told via email that I do have one; Quote "After reviewing your account we can confirm that you have an active Iron Man Mid-Year bonus." However when I follow their instructions to the Mid-Year bonus page it says I don't qualify. And now they are no longer responding to my emails to clearify.

All and all, I'm pretty happy being back on FTP and understand there is bound to be issues with the relaunch. But after 15 months of ambiguity regarding when, if or how much of my money will be returned to me by Full tilt, in my opinion, FTP should have avioded at all costs, creating a new ambiguous situation regarding when, if or how much money I wll recieve from them in the form of a bonus.

A simple stock email to former US players who deposit funds expaining themselves over the last 15 months, outlining a welcome back package, apologizing for the last 15 months and thanking me for returning as a client and asking for patience with the relaunch would have gone a long way. Instead it's been business as usual except my money is no longer in the account and my rakeback is gone, and that has rubbed me the wrong way. I guess it could be worse. I had my new address verified almost immediately, and some people can't even get a response.
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Old 11-14-2012, 03:12 PM   #5449
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by philliptw View Post
I know where the bonus should be, its not there.
You never said. Lots of people are struggling to find it - it is a regular question....

Quote:
Originally Posted by philliptw View Post
Hey dumbass, why dont you read the post before you post stupidity. Maybe you should work for ftp support with those reading skills.
I guess if that's also how you communicate with support, I can see why they're rushing to help.

Leave you to it, good luck.
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Old 11-14-2012, 03:16 PM   #5450
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I'm in the same position as GFoSho, got an email that I have Iron Man Mid Year, but on my promotions page it says I didn't apply. Support told me they've forwarded this to the appropriate dept. :/
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Old 11-14-2012, 04:43 PM   #5451
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by GamingFoSho View Post
No, I'm not sure... that's the problam ATM. I have been told via email that I do have one; Quote "After reviewing your account we can confirm that you have an active Iron Man Mid-Year bonus." However when I follow their instructions to the Mid-Year bonus page it says I don't qualify. .
at the begining I couldn't find my bonus neither. Now I found it. Try this, may be it will help:

log on to the site. click on promotion/mypromotion (web) that will take you to the web site/ON THE LEFT click iron man challenge half way down the page you will find this link/click it

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Old 11-14-2012, 05:51 PM   #5452
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by genher View Post
at the begining I couldn't find my bonus neither. Now I found it. Try this, may be it will help:

log on to the site. click on promotion/mypromotion (web) that will take you to the web site/ON THE LEFT click iron man challenge half way down the page you will find this link/click it

I didn't have an issue finding the link. The problem is when I click on it, this is what I get:



I'm not too concerned about it anymore. My assumption is that it's due to technical difficulties of the FTP relaunch. I'm not in a big rush to recieve the bonus and I've become incredably good at waiting for money that FTP owes me over the last 15 months. I have an email from FTP confirming my account has an active Iron Man Mid year bonus and I will recieve the Deal me in bonus as well. It's certainly frustrating that my account doesn't reflect that, and that they are no longer responding to my emails, but I can't imagine a company owned by Pokerstars would renege on what their email clearly states or allow their technical difficulties to hinder my ability to clear the bonus as well. At least I hope that's the case because I'm really enjoying Rush poker and will probably play a majority of my volume on FTP as long as they keep their word and don't screw me over again.
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Old 11-14-2012, 08:42 PM   #5453
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by GamingFoSho View Post
I didn't have an issue finding the link. The problem is when I click on it, this is what I get:



I'm not too concerned about it anymore. My assumption is that it's due to technical difficulties of the FTP relaunch. I'm not in a big rush to recieve the bonus and I've become incredably good at waiting for money that FTP owes me over the last 15 months. I have an email from FTP confirming my account has an active Iron Man Mid year bonus and I will recieve the Deal me in bonus as well. It's certainly frustrating that my account doesn't reflect that, and that they are no longer responding to my emails, but I can't imagine a company owned by Pokerstars would renege on what their email clearly states or allow their technical difficulties to hinder my ability to clear the bonus as well. At least I hope that's the case because I'm really enjoying Rush poker and will probably play a majority of my volume on FTP as long as they keep their word and don't screw me over again.
Do you always go to the link via the client? If you just favourite the URL and visit it directly it won't work. Most likely is that you do have a bonus active but for some reason the website can't recognise that you're logged in to your account.
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Old 11-14-2012, 10:14 PM   #5454
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

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Originally Posted by FDSaussure View Post
Do you always go to the link via the client? If you just favourite the URL and visit it directly it won't work. Most likely is that you do have a bonus active but for some reason the website can't recognise that you're logged in to your account.
I go to it directly from the client. You can see in the pick that it says "welcome gamin...." so I'm fairly certain it recognizes me as logged in and therefore isn't the problem.
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Old 11-14-2012, 11:12 PM   #5455
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

when i open a cash table show this "you have already opened the maximum number of table that may be observed" i can't play ring games anyone??
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Old 11-15-2012, 08:54 AM   #5456
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by kuszo View Post
when i open a cash table show this "you have already opened the maximum number of table that may be observed" i can't play ring games anyone??
It happens with me time by time, dunno why.. But after restarting client usually it works for me fine.
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Old 11-15-2012, 10:30 AM   #5457
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

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Originally Posted by AgentS1977 View Post
no moneybookers/skrill in Germany yet. *SadPanda*
To comply with German law Moneybookers no longer processes gaming transactions in Germany.
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Old 11-15-2012, 11:06 AM   #5458
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by GamingFoSho View Post


I had the bonus counter on my corresponding page yesterday but when I checked it just now I had the same screen.

So maybe it will reappear later..
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Old 11-15-2012, 05:43 PM   #5459
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

I was trying to access the Full Tilt Store and I got this message
" The store is currently not available in your region" ??? Anyone else seen this?
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Old 11-15-2012, 06:26 PM   #5460
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

I just got my deal me in bonus after the latest update, I assume it will be the same for others who didn't have it?
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