So I received an email from Stars today asking me to fill out an online survey. They said:
"
PokerStars cares deeply about your experience with our products and services. That’s why we would like to invite you to help us improve them by completing our Customer Experience Survey.
Your feedback is tremendously important and we are going to study your response in detail to help us better understand how to enhance the PokerStars experience.
The survey will take a few minutes to complete and we really appreciate you taking the time to answer our questions."
I've filled these out before and I was always happy to do it. This is the first time I'm not doing it. I no longer believe that PokerStars cares at all about my experience there. I believe it is a waste of time to even try to give them any input. It's bizarre that they seem to be interested in my opinion yet they completely ignored all of my input about MTTs that were removed that I used to play every day, ignored all of my input about anything really.
It's kind of sad. It's like ending a long-term relationship.