I couldnt agree more. I was really thinking to move my action in PP but it seems the cons are more than the pros

i love the trend of calling chest a coffin, very funny!

Sorry to derail but wtf is that on the table, it's been the cover pic of the thread for ages.
Pretty sure if there's a PT4 rep around they'll confirm it isn't a bug with their software.

TWO MONTHS have gone by.

What has changed? What has improved?


NOTHING

Lets wait for the big software unvail. But what game integrity improvements will have been made. That same as the last 10 years

NONE

You're like a broken record CHOMP just don't play there if you have that big of a problem and your problem is solved.

Party Poker stole my money! I had tried using a device (not a bot, I still played each hand) that calculated pot odds for me. I was warned not to use it and I stopped. Once again, this was only an odds calculator, I was playing every hand myself. After that every time I played on Party Poker I would get the same warning, even though I wasn't using the calculator. I contacted someone with Party Poker and explained the situation to him and he told me it had been taken care of. I didn't have to worry about these warnings.

A few days later my account was closed and over $5,000 was confiscated from me. They had a companion site at the time (Empire Poker) and they closed my account on there as well with nearly $2,000 in it. I tried complaining to people at Party Poker and was told they would look into it, but my money was never refunded to me. I never cheated and I never used a bot to play. This was years ago but I never forgot that bad experience with Party Poker. It still angers me when I think about it. I never trusted online poker after that and got completely out before Black Friday. Thank God!

Don't listen to him. CHOMP is probablt hired by Pokerstars.

I am an independent contractor!

Pokerstars is even worse. Well, maybe tied.

Ive played on Party for 6+- months now. Have had no issues at all. In any regard.

Also my 57% RB is pretty sweet after leaving stars, seeing the changes that would come.

57% RB > 4% RB.

Unibet is a site the community should get behind, not a cheater and bot infested, crappy software site like PP or 888!! This new rb-scheme won't last long anyway, by Jan1 you will be opening chests on PP too!

There you have it. They can't even see something so obv in their databases. Way to treat a rec playee. How in the world are they catching bot software which is basically running invisibly on one's computer?
Oh and players who rake $24/ week get nothing? Worse than stars holy ****!

Have to agree what % of your players fit into this category? Would look into lowering the minimum threshold to earn some rakeback.

Is there an official thread where you can report bugs/fixes on PartyPoker about software. I have several issues that I'd like to report to greatly increase the overall gaming environment.

I'd assume not many active players fit in this category. I'd guess less than 20%? And they aren't very beneficial to the site anyway. On stars you would earn 2 bucks so it's kinda whatever.

However I would think that it wouldn't cost PP that much to add this group into their loyalty program.

They don't want winners. They want net depositors. If you're a consistent winner they will find a way to steal the money and ban you. They're not the only site to do this.

not sure, how much does the typical 1-tabling micro player rake per week? imagine guys who rake 20 bucks a week playing few MTTs, at the end of the month it adds up and what do they get? maybe nothing. That'd be very unfortunate as those guys are depositing regularly...
Also, not unlikely that some recs forget to opt-in and then boom nothing for them either. Overall that loyalty program doesn't sound rec friendly to me. Too bad.

http://forumserver.twoplustwo.com/28...thread-906098/

My experience with pp:
Attempted to wd funds from Thailand (have deposited from here many times), email response:
"Your account is on a temporary hold, as the location from which you are playing is a different country from the address registered with us. To ensure that no one else is using your information on the internet, please send a copy of your self-certified passport".

My old email account is now closed. So I emailed this documentation from my new email account. I left it for 29 days (until today) to chase it up. I speak with livechat and am told:
"As you did not meet the security standards conditions, we closed your account for good and funds are seized. We received documents from you in email which are not as per our security standards. Your account cannot be reactivated".

I didnt receive ANY communication regarding this.

Cliffs: I deposit on PP before from Thailand with no problems. As soon as I want a wd, ac is locked and id requested. ID sent, but unapproved, so fk you we will close your ac and keep your funds, without telling you.

Fk off pp

^^ This is crazy! Create your own thread, spread the word.

I had made a couple of deposits but got lucky in the Sunday tourney and made the second table and won almost 4K. I was only playing in small Limit games when this happened.

Wow crazy

I cashed out 90% of my winnings because i do not trust party poker security to protect my money. I watch responses here and my experience with them recently- they said customer support would drastically be better but it took 3 days to get a easy response, something the PP rep didn't even know ( do they know their own product offerings?) i was not aware the 100X were split 3 ways so my bad but how does a rep not quickly know this. This is your product and lifeblood. PP agents like TODOR are still disconnecting, support is still horribly slow and how can you not quickly check who won jackpot games on your site? Thats just weird. I don't believe stopping all the rule breakers on your site is any better

*GULP

So party poker reps.... wattup?!?!?!?!?!?!

Lol, so clearly some of these "people" are stars agents or whatever.

Party stealing your funds? lol.

3 Posts? lol.

Support is always super fast imo, 10x compared to pizzstars...

Party even has 24/7 chat which Stars does not.

I do not share my personal email address due to previous abuse by posters - I manage these threads to deal with feedback and issues
You can post on either of the official partypoker threads and you will receive a prompt response We aim to quickly resolve any issues

If you can not PM I would suggest you share your username
I am not in the customer service teams FYI and I can not resolve issues without full details


Not without usernames - no
However as you state the game paid correctly - findind any issues would have been impossible when the game functions as it should
To resolve issues - if you wish support via this forum - you need to provide details and a username


You also posted this on our Facebook community groups and it was addressed promptly by myself
You were sent emails -albeit likely to the old email
It is the players responsibility to provide updated contacted details We can not communicate if players do not provide valid details
Our team have tried to reach you via phone - the number is invalid
The ID sent is not acceptable
Please provide a valid phone number and email so the team can follow up and resolve either via this forum or the FB group



I will look into the disconnection issue with the rep - this will be reviewed by the Customer service management team
Regarding your query possibly the agent was not a poker specialist and needed to escalate the query hence the delay
We are currently building a new team and will have specialists via product on hand 24/7
Improvements are underway these will not happen overnight and we appreciate the patience while we implement improvements




The employee issue will be dealt with as per my statement above - it was one instance I dont believe this warrants a witch hunt
I consider the issue resolved - your feedback has been noted and your issue has been resolved

Thanks

Colette

Colette

i think it's table management / hotkey software , ive seen it before