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Old 04-16-2011, 07:30 PM   #46
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Re: Can we discuss Cereus specifically?

Quote:
Originally Posted by TomVeil View Post
Good let us know what's going on.
They said all withdrawls, deposits, etc. are not available

My withdrawl has been processed tho which sucks I cant cancel it and I have no idea if it'll just be denied and put back into my acct or siezed by the feds lol sick beat
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Old 04-16-2011, 07:42 PM   #47
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Re: Can we discuss Cereus specifically?

Damn feds, there's no WAY they could take my whole bankroll at the actual table! Fricken cheaters.
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Old 04-16-2011, 07:46 PM   #48
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Re: Can we discuss Cereus specifically?

If the funds were seized, would cereus reimburse you or would they say too bad you're sh*t out of luck?
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Old 04-16-2011, 07:49 PM   #49
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Re: Can we discuss Cereus specifically?

Also, as far as Mac users go, I have been able to log on to the site using "Crossover", which is a program that emulates windows. I'm pretty sure they have a free trial available, google it.
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Old 04-16-2011, 07:52 PM   #50
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Re: Can we discuss Cereus specifically?

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Originally Posted by jman217 View Post
If the funds were seized, would cereus reimburse you or would they say too bad you're sh*t out of luck?
Probably the latter.....but it'd probabaly be in their best interest to just do a trace on all processed payouts and get them back into acct asap
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Old 04-16-2011, 08:06 PM   #51
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Re: Can we discuss Cereus specifically?

just spoke to live chat as well so i thought i would share this for any other concerned non-US players.

me: hello
Payouts: Thank you for contacting the Payments Department. My name is AL. How may I help you today?
me: hi i just had a quick question about whats happening at AP since the fbi thing yesterday
me: im in australia and have 1 pending local bank transfer payout
me: im just wondering if that will still go through fine?
Payouts: Yes.
me: so non-US players are just business as usual?
Payouts: As you may have heard, we have had to suspend real money poker service to people from the US due to legal developments there.
Payouts: These developments are confided to the US and do not have any impact on international customer's ability to continue using our service
me: ok excellent, thats very good to hear
Payouts: Please be aware that we are currently experiencing high volume of customer inquiries while payouts are being reviewed. Please be assured players balances are safe. There is no cause for concern.”
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Old 04-16-2011, 08:09 PM   #52
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Re: Can we discuss Cereus specifically?

Well if thats true why are so many people saying cereus are still taking players? I think they might be due to lack of extradition treaty with the US- isnt that why the former owner of Bodog (current?) hangs out in antigua or somewhere?
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Old 04-16-2011, 08:15 PM   #53
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Re: Can we discuss Cereus specifically?

Quote:
Originally Posted by mindwormz View Post
just spoke to live chat as well so i thought i would share this for any other concerned non-US players.

me: hello
Payouts: Thank you for contacting the Payments Department. My name is AL. How may I help you today?
me: hi i just had a quick question about whats happening at AP since the fbi thing yesterday
me: im in australia and have 1 pending local bank transfer payout
me: im just wondering if that will still go through fine?
Payouts: Yes.
me: so non-US players are just business as usual?
Payouts: As you may have heard, we have had to suspend real money poker service to people from the US due to legal developments there.
Payouts: These developments are confided to the US and do not have any impact on international customer's ability to continue using our service
me: ok excellent, thats very good to hear

Payouts: Please be aware that we are currently experiencing high volume of customer inquiries while payouts are being reviewed. Please be assured players balances are safe. There is no cause for concern.”
This sounds a bit like the official statement sort of language, not just one rep typing it in because of this conversation.
Given that they confided to the US why would they tell an Aussie about it? Bastards!
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Old 04-16-2011, 08:20 PM   #54
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Re: Can we discuss Cereus specifically?

Quote:
Originally Posted by OMG_LadyGaga View Post
They said all withdrawls, deposits, etc. are not available

My withdrawl has been processed tho which sucks I cant cancel it and I have no idea if it'll just be denied and put back into my acct or siezed by the feds lol sick beat
I spoke to VIP support 5 min ago,they are available now in the cashier and clearly was NOT told that withdrawls are not available although it might take a lil bit more time to be processed than usual and he couldn't tell me exactly what the time frame is regarding cashouts-mine is has been pending since yesterday morning for Neteller. He also pointed out that they are working on an alternate webpage and that a statement will be released soon. I am not from the US.
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Old 04-16-2011, 08:28 PM   #55
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Re: Can we discuss Cereus specifically?

I requested some money with WU yesterday right as this news was breaking. I emailed support today asking if it would still be processed in the normal 48 hour time frame. They sent back some generic email saying that withdrawals were not being processed at this time. I replied asking if my money was just stuck in limbo and ~20 minutes later it was back in my account.
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Old 04-16-2011, 08:36 PM   #56
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Re: Can we discuss Cereus specifically?

Quote:
Originally Posted by mindwormz View Post
just spoke to live chat as well so i thought i would share this for any other concerned non-US players.

me: hello
Payouts: Thank you for contacting the Payments Department. My name is AL. How may I help you today?
me: hi i just had a quick question about whats happening at AP since the fbi thing yesterday
me: im in australia and have 1 pending local bank transfer payout
me: im just wondering if that will still go through fine?
Payouts: Yes.
me: so non-US players are just business as usual?
Payouts: As you may have heard, we have had to suspend real money poker service to people from the US due to legal developments there.
Payouts: These developments are confided to the US and do not have any impact on international customer's ability to continue using our service
me: ok excellent, thats very good to hear
Payouts: Please be aware that we are currently experiencing high volume of customer inquiries while payouts are being reviewed. Please be assured players balances are safe. There is no cause for concern.”
Still tons of people playing from the US on the site, so I dunno what that is about. Maybe he just means the cashier service.
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Old 04-16-2011, 08:41 PM   #57
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Re: Can we discuss Cereus specifically?

Just 2 mins ago tried withdrawal and received pop up informing me that cashouts were suspended.

20 mins ago got off phone with UB support who informed me that cashouts/Xsfers are suspended and have been since last night.
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Old 04-16-2011, 08:43 PM   #58
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Re: Can we discuss Cereus specifically?

Who is going to want to deal with Cereus payouts when they will likely have the world police on their ass quicker than you can say Usain Bolt?
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Old 04-16-2011, 08:43 PM   #59
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Re: Can we discuss Cereus specifically?

Quote:
Originally Posted by TomVeil View Post
Still tons of people playing from the US on the site, so I dunno what that is about. Maybe he just means the cashier service.
yeah i assume thats what he meant as well.
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Old 04-16-2011, 08:48 PM   #60
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Re: Can we discuss Cereus specifically?

From what I can see the games are dry as **** for a Saturday.
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