Quote:
Originally Posted by JoeShowdown
I have two routing numbers and don't know which one to use:
1. wire transfer domestic
2. direct deposits, electronic payments.
#2 is the routing number on the face of my paper checks.
The email from garden city says "domestic ach payment" which uses wording from option 1 and 2.
I also have the same question as Mike.
I called the claims number, spoke to someone, who will send my question to her supervisor to call me back.
If you are in the U.S., #2 is correct. An ACH transfer is the same as a direct deposit in this case.
Mike instead of Michael M. is probably fine. Most ACH transfers are done without name verification. The originator of the ACH (in this case, GCG) is required to verify the identity of the account holder, but does not verify that the name matches the account. The name is submitted to the account holder's bank as part of the ACH transaction, but the bank is not obligated to verify that the name matches the name on the account - it is at their discretion. Most banks don't, and probably none of the big ones do it. Smaller banks and credit unions may do so, but it is done manually so there is little chance that a missing middle name or a nickname instead of a full name will cause an issue. A completely different name might cause the ACH transaction to fail, or it might not. But once again, if the ACH transaction fails, GCG will follow up with a check in the mail (or possibly contact you to correct the banking info first to attempt the ACH again). You will get your money one way or another.