Hello, i'v been playing at Pokerstars for around 4 years now, and two years ago I found out that Poker Edge was banned there. Which I thought was great as I think sharing histories is bad etiquette. About a 1 1/2 year ago tho i'v found out that many users still use Poker Edge on all of the sites which have it banned, I even have a friend who uses it and regularly cashes out at Pokerstars and uses poker edge for his information on other players.
Since I started at Pokerstars, Poker Edge has accumulated just over 9k hand histories on how I play. This would not be a problem if we all had the option to use it, but as it is only the players willing to break the rules are getting this huge advantage over the other players. I actually sent a message to pokerstars over a year ago addressing this problem they told me "We are addressing the issue and it will be sorted soon" so I left it at that. Yesterday I found my friend had cashed many times and uses Poker Edge at Pokerstars, so I asked Pokerstars the same question and got the same reply as over 1 year ago "We are adressing the issue and it will be sorted soon".
For me the only fair way they could resolve this issue (if not able to stop people using the software) would be to allow Poker Edge for everyone, or to allow users to have alternate user-names when hand history sharing programmes have gathered allot of hands on that user.
What are your views on this issue?
If you feel the same as me. I would ask you to sent a message to your pokersite to get them to actually address this issue instead or them just making empty promises.
Thanks for your time, and best of luck at the tables