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Old 12-24-2012, 06:38 PM   #5601
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

1k monday with a 7k overlay today.. time to move it to saturday
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Old 12-25-2012, 02:58 AM   #5602
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by fml95 View Post
1k monday with a 7k overlay today.. time to move it to saturday
well xmas might make it different.

But there is no question the site is tumbling.

I wonder how effective the new promotions are going to be.

I think the reload bonus could be quite effective. If you have money on stars, u could just deposit 100 onto tilt, add some stars money and grind up the bonus at 40% rakeback.

Of course afterwards people might just go back. Still this could help.
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Old 12-25-2012, 07:12 AM   #5603
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

anyone else having login troubles? told me this morning my PW was wrong, so after some tries i just requested a new password, won't let me log in with the temporary PW either...?
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Old 12-25-2012, 09:44 AM   #5604
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

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Originally Posted by Eldorian View Post
anyone else having login troubles? told me this morning my PW was wrong, so after some tries i just requested a new password, won't let me log in with the temporary PW either...?
Your account is frozen and they are investigating something, however the investigation is not in the stage in which they tell you to contact support yet.
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Old 12-25-2012, 06:29 PM   #5605
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Logged in for first time today since just after BF. US Player obv.
Cash balance: 0 (was 4.5K)
FTP bal: 75K (exactly as it was)
Tickets: 0 (had 3 or 4 small ones)
Iron Man/other bonus: Cant find (i heard this was all converted already to
FTPs but my FTP balance does not reflect such)

Can another US based player plz confirm this is also what they are seeing in cashier?

Also, would the discrepancies in balances change if i were to log in from another country?

thx
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Old 12-26-2012, 04:59 AM   #5606
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by chappaqua View Post
Logged in for first time today since just after BF. US Player obv.
Cash balance: 0 (was 4.5K)
FTP bal: 75K (exactly as it was)
Tickets: 0 (had 3 or 4 small ones)
Iron Man/other bonus: Cant find (i heard this was all converted already to
FTPs but my FTP balance does not reflect such)

Can another US based player plz confirm this is also what they are seeing in cashier?

Also, would the discrepancies in balances change if i were to log in from another country?

thx
Nope DOJ has ur monies....
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Old 12-26-2012, 01:34 PM   #5607
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

grrr.

I have just received Deal Me In bonus to claim and since I was supposed to get it way back in November I asked them to delay it a bit further since giving it during Christmas/New Year's is a bit harsh and unfair.

Not to mention reload bonus is also there so they threw bonuses in my face in the worst time of the year.

Is it really bad of me to expect them making it slightly more convenient to me since they didn't meet terms and conditions first? First response I got 'sorry we can't postpone/delay, here's the link with terms'. Obviously in the link it says 'you have to accept the bonus before December 2nd' making it obvious I got it way too late.
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Old 12-26-2012, 01:43 PM   #5608
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

If you were clearing an Iron Man bonus then the date for acceptance of the DMI bonus was midnight 20th Dec. Were you clearing Iron Man?

They are throwing bonuses in your face at the worst time of the year precisely because it is the worst time of the year. They want to encourage people to play.
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Old 12-26-2012, 01:54 PM   #5609
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

It looks like FTP traffic is picking up due to reload bonus? FTP is in spot 2. Again.

?
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Old 12-26-2012, 02:00 PM   #5610
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Party thread is full of complaints fwiw so doesn't surprise me.

It's shaping up to be an interesting battle between the two though. Can only be good for us
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Old 12-26-2012, 02:05 PM   #5611
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by fadrus View Post
If you were clearing an Iron Man bonus then the date for acceptance of the DMI bonus was midnight 20th Dec. Were you clearing Iron Man?

They are throwing bonuses in your face at the worst time of the year precisely because it is the worst time of the year. They want to encourage people to play.
I don't think I have received any bonus after the relaunch, that's the point. While I understand that they're throwing bonuses during this time to increase their traffic I don't agree that I should receive my delayed bonus in the same time, just seems wrong and making it harder on purpose for me to clear it.
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Old 12-26-2012, 08:41 PM   #5612
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Any tentative date on when the store will be opening with items? I really want that zippo.
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Old 12-27-2012, 03:39 AM   #5613
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

we heard plenty of times its not gonna happen soon.
i think they have bigger problems right now
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Old 12-27-2012, 04:34 AM   #5614
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

sorry if this has been asked before but there's so much its hard to weed through the posts. is there a time limit in which to log back into my account and withdraw funds? i am outside of the country in which my account is registered in. i will however be and stay in the country that my account is registered in the next 5 months. makin sure my balance and withdrawal options stay in tact.
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Old 12-27-2012, 04:42 AM   #5615
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by theguy123 View Post
sorry if this has been asked before but there's so much its hard to weed through the posts. is there a time limit in which to log back into my account and withdraw funds? i am outside of the country in which my account is registered in. i will however be and stay in the country that my account is registered in the next 5 months. makin sure my balance and withdrawal options stay in tact.
obviously no. You can keep the funds there forever.
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Old 12-27-2012, 04:42 AM   #5616
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

--also i remember vividly i was in the middle of a tourney when the software stopped last year. will they refund the buy in? what if we were one of the chip leaders?
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Old 12-27-2012, 06:15 AM   #5617
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by theguy123 View Post
--also i remember vividly i was in the middle of a tourney when the software stopped last year. will they refund the buy in? what if we were one of the chip leaders?
Quote:
All tournaments that were still in progress when the site went offline on June 29th, 2011 were cancelled and paid out according to rule #31 on the tournament rules page.
tournament rules
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Old 12-31-2012, 01:52 AM   #5618
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

FTP support is beyond incompetent...
> __________________________________________________ _____
> From: rumnchess
> Sent: 12/25/12 09:34:10
> To: Full Tilt Poker - Support <support@fulltiltpoker.com>
> Subject: check
>
> Hello,
>
> I have yet to receive a check for $2,000 that was supposedly issued Dec
> 10th. Please let me know what the delay is here
>
> Thanks,
>
> Alex (rumnchess)

-------------

On Tue, Dec 25, 2012 at 10:45 AM, <support@fulltiltpoker.com> wrote:
Hello,

Thank you for your email.

We have reviewed your account and we can confirm that you have successfully paired your Full Tilt account with your PokerStars account.

Please allow 24 - 48 hours for the Ring Game Ticket to be credited into your Full Tilt Poker account.

We thank you for your patience in advance, should you have any further question, please feel free to let us know.

Regards,

Isidoro
Full Tilt Poker Support

---------------

On Tue, Dec 25, 2012 at 11:32 AM, <rumnchess> wrote:

Isodoro (lovely name by the way),

Thank you for letting me know that my FTP account has been paired with my Stars account. About a month late, but it's the thought that counts. Meanwhile, you seem to have completely ignored my query about a missing check. PokerStars, your supposed parent company, has a terrific customer service team that responds quickly and effectively to all my concerns, and as an added bonus, is fluent in English. Meanwhile, Full Tilt must either use a botched robotic response program designed by flunking 1st year computer science students at Cincinnati Community College or have a team consisting of inbred relatives of Paris Hilton.

Kindly take some time to re-read my email to you, and offer up a more productive response

Merry Christmas and best wishes this holiday season to you, your family, and the fabulous customer service department at Full Tilt Poker!

Alex (rumnchess)
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Old 12-31-2012, 02:26 AM   #5619
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by knircky View Post
well xmas might make it different.

But there is no question the site is tumbling.

I wonder how effective the new promotions are going to be.

I think the reload bonus could be quite effective. If you have money on stars, u could just deposit 100 onto tilt, add some stars money and grind up the bonus at 40% rakeback.

Of course afterwards people might just go back. Still this could help.
I have a small roll on Full Tilt.


Am I still entitled to a reload bonus if I move money from stars as I already have money on there?
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Old 12-31-2012, 02:50 AM   #5620
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by peterc1992 View Post
I have a small roll on Full Tilt.


Am I still entitled to a reload bonus if I move money from stars as I already have money on there?
yes

Quote:
You can also claim your reload bonus by simply transferring funds into your Full Tilt Poker account from your account at our partner site, PokerStars. If you have not transferred funds before, please visit the PokerStars and Full Tilt Poker player accounts page on the PokerStars website to learn more about the process.
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Old 01-01-2013, 04:15 AM   #5621
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Hi,

does anyone know how long it takes to Skrill payment of the amount of $ 800? Demanded payment of 28 hours ago and still waiting, why so long? Smaller amounts of $ 50-100 went so far over the maximum 20 minutes. I have long verified account with 100%. I sent a message to Support 12 hours ago, I have no answer :/ I can also cancel the payment, I do not see that option anywhere (maybe it does not exist at all), if anyone can help me?

Id requested withdraw: 0896FA08
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Old 01-01-2013, 09:08 AM   #5622
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Above obsolote. Thx
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Old 01-07-2013, 12:17 AM   #5623
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Any news as to when items may become available in the Fulltilt store?
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Old 01-09-2013, 09:30 AM   #5624
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

What's the username of the guy we are supposed to contact if support ignores e-mails again?
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Old 01-09-2013, 09:55 AM   #5625
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Re: Official FTP Relaunch Thread (OP updated October 26, 2012)

Quote:
Originally Posted by DebtsNBooze View Post
What's the username of the guy we are supposed to contact if support ignores e-mails again?
What's the username of the guy we are supposed to contact if the username of the guy we are supposed to contact if support ignores e-mails ignores us?
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