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Official FTP Relaunch Thread (OP updated October 26, 2012) Official FTP Relaunch Thread (OP updated October 26, 2012)

08-13-2012 , 08:00 PM
Quote:
Originally Posted by Stickit69r
is that NY only?

never mind... that's a claim administrator application.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-13-2012 , 08:01 PM
Quote:
Originally Posted by Stickit69r
Nice find.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-13-2012 , 08:10 PM
posted from someones twitter - looks good though
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 10:12 AM
Hi all,

Thanks for the many questions. I've done my best to gather all the answers. You'll probably notice I keep referring to "the plan," and I want to be clear that "the plan" is currently in constant flux, so it's quite possible some answers will change before we actually relaunch. So consider this more of a "state of the world as I know it right now" sort of update instead of a definitive list of answers. Some questions don't even have a guess right now and aren't included below, but we read them all and I'll do my best to keep everyone updated on our progress as we move along towards relaunch.

1. Is it true that players will be able to make transfers between their FTP and Stars accounts?

- Everyone agrees that this is a good idea that should happen. There are still plenty of questions about how exactly it will work and how soon it can be implemented. So for now the answer is, "I hope it's true."

2. Will all SnG's resume back to exactly what they were?

- There are no plans to change the tournament structures or payout structures. There will likely be some changes to the overall offering, though. Hopefully for the better.

3. Hiring again soon?

- Definitely. As soon as some job postings go up, I'll be sure to let everyone know (probably on Twitter or something).

4. Will über smart features that exist on either site get implemented on the other?

- That will depend on the plans of the other site. There are definitely a couple of nice little features I've blatantly stolen from PokerStars that should make their way into the FTP client by relaunch. More generally, though, the plan is to compete as much as possible on the software/feature side of things. So I'm sure you can expect a bunch of smart features to make their way to Stars at some point. (New employer slam!)

5. Will US players who have relocated be able to change the location of their accounts, or will they have to make new accounts?

- The plan is that players will be able to change the location of their accounts via the same process PokerStars currently uses.

6. I would like to know my balance. When will support be able to give information about individual account balances?

- I don't have an exact date, but the plan is to have that information available to players sometime before relaunch.

7. Will there be refunds of FTP points spend on purchases, that never arrived?

- That's definitely the plan, yes.

8. Completly forgot all my log in details. Was using the card thing too. Is it easy to get these details back? Or reset my passwords?

- There will definitely be a way to regain access to your account if you've forgotten any/all of your login credentials or lost your hardware token (or phone that had the token software on it). It might not be "easy" in the sense that we'll want to make absolutely sure you are the real owner of the account, but there will be a way.

9. I qualified for Black Card in June. Will I get my card?

- I don't have an answer for this one just yet. Sending out physical cards will be pretty low down on the priority list, but I definitely understand the appeal and credit card roulette implications. I don't expect to have an answer until after relaunch.

10. Do we get rakeback for the week before the shutdown?

- Yes, players who were due rakeback during that last week of June will still get it.

11. Any word on account bans that be implemented across both sites? How do you determine what is an exceptional circumstance? Will you be upturning any cases from the past and reinstate their account?

- I don't have any update beyond what Lee Jones said. It's a complicated issue with many details still to be worked out, but it's everyone's intention to protect the players on both sites as much as possible with a fair policy that makes sense.

12. Are you guys still going to freeze the Iron Man levels for US players? that way if you come back to the states we can pick up where we left off and not go back to month 1?

- The exact plan is still unformed, but we will do everything we can to make sure players don't feel like they've lost out on the value of the Iron Man promotion if and when they can return to playing on FTP.

13. Will the FTP logo still look like your avatar pic?

- I don't know. The marketing and brand guys are still working out all of the details when it comes to questions like that. If it changes I'll change my avatar!

14. Will I be able to use the dog like durrrr, make the smile emotion, and then play spewy thinking I am durrrr and lose all my play money?

- Without question.

15. Can we still call you Doug?

- I'd rather we didn't! Shyam really isn't that scary a name. It's pronounced just like "Sean" but with an "m" at the end instead of an "n." My parents were hippies and got married in India, blame them.

16. I saw that US players will have to do the remission thing and won't be able to keep balances on there. Will it be possible to make transfers instead of withdrawing?

- No, that won't be possible.

17. How's the FTOPS schedule looking?

- I'm guessing the next one will look a lot like the one we were planning for August of last year. So, pretty good?

18. My account was banned years ago because I made a deposit at my friend's account because he couldn't deposit. Is it possible I will get my account back?

- I won't be able to answer specific Support/Security type questions here (or anywhere else). It's likely you're going to have to wait for those teams to be back up and running properly with all player data before you get a real answer.

19. I cant recall if I had any $ in my account when this went down. However I know that I had bought some tournament tickets to The Sunday Brawl with FTPs. What is going to happen to them?

- If you're a ROW player you will still have those tournament tickets in your account on relaunch. If you're a US player they would have already been converted to $.

20, Will FTP continue to deliver completely different gameplay than Pokerstars or will both sites become very similar over time?

- The plan is to remain separate and unique.

21. What changed at FTP headquarters after Stars acquisition?

- There is going to be far more caffeine readily available. And a whole lot more excitement for the future.

22. Are you going to get rid of multi-entry?

- We have no plans to get rid of METs, no. That doesn't mean we won't make any changes to them. I understand the various issues people who don't like the feature have with it, and I've read over the thread with the poll.

23. What if someone had a ROW account before June 29 but has since moved back to the US. I know they are considered ROW but what if they don't have access to those particular bank accounts from ROW and the address for check mailing purposes. How will withdrawals work then?

- It's safe to say nobody knows the answer to that question just yet. Plenty of people are working through all the various issues that are part of this relaunch, and you can be sure that when it's all said and done there will be a process to withdraw any money in your account.

24. Will rush sit and goes and tourneys be still available to play?

- That's the plan, but anything is possible. If we relaunch and nobody shows up to play them, I don't know how long they'd stick around before we tried something else.

25. Will high stakes play money tables still be available

- There are currently no plans to change the play money offerings.

26. When is this DOJ submission process going to happen?

- That's definitely a question for the DOJ.

27. What is going to happen to affiliate deals and accounts? And balances that are still owed on there of course?

- I don't have an answer for this. I'm confident that once the affiliate plan is solidified all of the affiliates will be updated.

28. Any of you guys with money on ftp did receive an email from them?

- No player emails have been sent yet. There are some technical issues to overcome first, but an email will definitely be going out. We want everyone to know what's going on (and come back once we relaunch), not just people paying attention to poker news sites or forums.

29. Some of us also had those cash tickets in play. Whats the status there?

- Ring Game Tickets that were active when we went down will be converted to cash based on whatever value was still left on the ticket.

30. Are there any plans to make a Full Tilt mobile app.

- We actually already had a mobile app. The plan is definitely to bring it back, but it's possible it won't be until after relaunch.

31. What will be the deposit/withdrawal options once FTP opens up? The same as PS?

- We're still working through all of those issues, but the intention is to have the same options as PokerStars.

32. What are the plans for the tournaments that where currently going when the site shut down?

- They were cancelled and paid out according to our tournament cancellation rules. It's essentially a forced "chip chop."

33. Can you speculate as to when ftp or stars will be back for USA players? and maybe tell us the process of things that need to happen for it to happen?

- I can't even begin to speculate, no. I'm an eternal optimist and will likely keep on hoping it's just around the corner for as long as it takes. I do recommend following Rich Muny's (TheEngineer on 2+2) daily action plan to stay involved.

34. Do you know if our player notes will still be there? Im aware they are stored on our own hard drives, i just want to know if they will still be compatible?

- Yep, as long as they're still there on your hard drive they should be perfectly fine when you next log in.

35. How will you go about making the new MTT schedule. Are you going to build it from the ground up? Or are you keeping the same schedule as before and just adding where you see fit?

- The current plan is to return with basically the same schedule we had on June 29th, 2011. There will be some changes here and there, and the guarantees will likely be constantly adjusting as we figure out just how many players we have back on the site, but it will look very familiar to players who knew the old schedule.

36. Shouldn't this thread be in Internet Poker?

- I had that debate in my mind as well. My feeling was this particular thread is more news than poker (and will get more eyeballs here), but once we start having regular updates again those threads will be in the Internet Poker forum.

37. Is there any way a UK player could get some of their bankroll before the re launch?

- No, I'm afraid not.

Thanks again for the questions. The pace of answers might slow down (or speed up) based on our progress through the various issues we're dealing with to get back up and running, but I'll be doing my best to keep everyone as updated as possible. This will be much more exciting in a few months!
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 10:22 AM
Hi Shyam,

Thanks for your answers. I have another question about the leaderboards.

FTP used to have FTP leaderboards from the 1st till the 31st of each month. When FTP shut down on 26(or was it 27?) june i was second in the high stakes hu sng leaderboard. That position payed 13 buy-ins back then (after FTP shut down the leaderboard prizes were adjusted on the site).

I was wondering what will happen with these cash prizes?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 10:42 AM
Thanks for your time!
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 10:52 AM
Stars support is by far the best one out there.will that rub off on the new FTP team?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 11:03 AM
great read Shyam! Keep them answers coming
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 11:07 AM
I'll ask again. What's happening with fulltiltpoker.fr?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 11:08 AM
what are the plans to market FTP to attract the recreation players who will have have a bad view on FT, all they here is the bad news stories and the ponzi scheme accusation.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 11:10 AM
Quote:
Originally Posted by Shyam Markus

19. I cant recall if I had any $ in my account when this went down. However I know that I had bought some tournament tickets to The Sunday Brawl with FTPs. What is going to happen to them?

- If you're a ROW player you will still have those tournament tickets in your account on relaunch. If you're a US player they would have already been converted to $.
Thanks for the responses, Shyam!

Unfortunately, I'm US player and I have some unconverted Double Deuce tickets and a $26 token still left in my account. The sum isn't much compared to my balance, but should I see these at a lost cause or will support catch that it hasn't been converted yet, and do so in the months to come?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 11:12 AM
I'm a big advocate for a long term sustainable poker economy...in other words, please do not bring back the quick cash grab poker economy killing thing that is multi-entry tournaments.

They are horrible for the game and will absolutely kill the economy if they're deployed like they were pre black friday
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 11:22 AM
22. Are you going to get rid of multi-entry?

- We have no plans to get rid of METs, no. That doesn't mean we won't make any changes to them. I understand the various issues people who don't like the feature have with it, and I've read over the thread with the poll


Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 11:41 AM
Quote:
Originally Posted by DavidNB
This not the right thread for your question. But, I would really think hard on why someone would sell their balance when they could wait another 85 days and get it in full. Unless the seller is a really good friend, I would forget about purchasing the balance
I bought a good amount of FTP before the announcement. I did my homework 100% with the people and still am not worried about getting scammed. Since I bought a lot of it and was very public about the fact that I did, I got probably 20 pm's from people trying to sell me FTP money. Now it's very possible some of them are legit, but I'd be super careful. There were a ton of reasons to legitimately sell over the course of the last year+. As a RoW player almost all of them have now vanished. Anyone who is reputable enough for you to buy at what they'd want to sell at should be able to get a loan for a much smaller vig from someone who knows them well and knows they're legit. If I had a friend I trusted a lot then I'd consider buying RoW accounts but I turned down every offer. US players have a bit more reason to want to sell, but I'm a bit paranoid that they may have issues with other outstanding debts to backers, the irs, other people, whatever. If they are broke enough they need to sell their FTP at 80-90c (not even sure what fair value is for US anymore) how were they going to survive a month ago when they only had an extra month's expenses but their FTP was worth 30-50c? How would they have survived if the deal was announced dead last month and the value of their FTP went to 0? Again it's perfectly possible for people to have legit reasons for selling their FTP, but I personally have stayed away from buying both US and RoW accounts since the news and generally think it's hard for such a deal to be +ev for the buyer unless you know the seller very well.

Quote:
Originally Posted by Shyam Markus
9. I qualified for Black Card in June. Will I get my card?

- I don't have an answer for this one just yet. Sending out physical cards will be pretty low down on the priority list, but I definitely understand the appeal and credit card roulette implications. I don't expect to have an answer until after relaunch.
hahahaha awesome
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 12:07 PM
Gotta admit, the guys giving you all the answers.
Good job shyam.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 12:12 PM
thanks man, looking forward to the relaunch
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 12:16 PM
Are you going to block pokertableratings like Stars have?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 12:21 PM
Are you going to be able to qualify for events like EPT, LAPT, APPT, etc through Full Tilt as well? That would be great!!
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 12:38 PM
Were in limbo funds (money withdrawn on or prior to Black Friday but never received) returned to FTP accounts over the past year?

Someone else fill me in please if this has already been answered.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 12:51 PM
Thanks, Shyam!

Will you be holding well known pro's multi-accounting to the same policy of banning accounts on both sites? Moving forward will you be keeping the double standards in place, in letting the pro's get away scot-free while regular people get banned from FTP / Stars?

If you are going to have a rule / policy, you should stick by it and ban everyone, not just targeted at certain people.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 01:00 PM
Quote:
Originally Posted by bizzle03
Were in limbo funds (money withdrawn on or prior to Black Friday but never received) returned to FTP accounts over the past year?

Someone else fill me in please if this has already been answered.
+1
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 01:02 PM
Thanks for the answers Shyam. One thing I was looking for but didn't see was confirmation that FTPs and the like in US player's accounts who became ROW players after June 29, 2011 would still be in their accounts once they complete the process with FTP to reopen their account.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 01:11 PM
Not too sure if this has been asked, but I did not see it in the OP.

What % of the old management/officers will be apart of the new FTP? If greater than 0% which positions do they hold in the company?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 01:15 PM
Quote:
Originally Posted by disco_stu1978
Not too sure if this has been asked, but I did not see it in the OP.

What % of the old management/officers will be apart of the new FTP? If greater than 0% which positions do they hold in the company?
From what I remember reading, zero officers and zero financial folks are left.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
08-14-2012 , 01:25 PM
Has anyone thought about interest? Will FTP pay us the interest owed to us over the last year plus?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote

      
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