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Official FTP Relaunch Thread (OP updated October 26, 2012) Official FTP Relaunch Thread (OP updated October 26, 2012)

10-31-2012 , 08:44 AM
I should have 5.5k and i do have 5.5k.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:44 AM
Yeh I have this verification thing . Had 5 figures if you include the "processing" and "pending" withdrawals.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:45 AM
FTP software works so smoothly. Can't leave silly play money games
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:47 AM
Quote:
Originally Posted by Diesel_AAAA
I should have 5.5k and i do have 5.5k.
Good to hear!
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:47 AM
5 figures. Cant login
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:47 AM
Hello ,

Thank you for contacting us.

We have an obligation to protect the security of our players’ funds. We will establish a procedure to verify the information of our players’ accounts if they do not remember the registered email address and password of their accounts.

At this moment, we are working on this verification process. Only fully verified account owners will have access to their Full Tilt Poker account.

Rest assured that once we have this process defined, we will communicate it to all our players. We appreciate your patience in the meantime and endeavour to update all of our players as time goes on.




I been getting this same reply every FREAKIN TIME. I've forgotten the mail id I used to use for my ftp account and the pw. When the hell is support gonna establish a friggin procedure for all the guys in similar situations?? This is rly life tilting
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:48 AM
can't login, and didn't receive my forgot password emai lwhich I requested....any
one else ?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:49 AM
hows the rakeback gon look like?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:51 AM
Quote:
Originally Posted by Donkab0mber
Hello ,

Thank you for contacting us.

We have an obligation to protect the security of our players’ funds. We will establish a procedure to verify the information of our players’ accounts if they do not remember the registered email address and password of their accounts.

At this moment, we are working on this verification process. Only fully verified account owners will have access to their Full Tilt Poker account.

Rest assured that once we have this process defined, we will communicate it to all our players. We appreciate your patience in the meantime and endeavour to update all of our players as time goes on.




I been getting this same reply every FREAKIN TIME. I've forgotten the mail id I used to use for my ftp account and the pw. When the hell is support gonna establish a friggin procedure for all the guys in similar situations?? This is rly life tilting
Good to see their support hasn't changed at all lol
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:51 AM
mid 5 figs - never got email...

Can't log in but just because I lost RSA token...
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:51 AM
anyone hjave any idea when our iron medals will be converted to points?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:54 AM
Anyone recieve any password in their email after forgetting password?

I tried about 4 passwords and thought I new it but I dont obviously but support. havnt sent me a temporary one yet?

Normal? considering its there first day in business really
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:58 AM
I can't log in because i used to use digpass iphone app. Since then i've changed phones and now it no longer works.

It's asking for some mobile ID or something. I need to get it removed but i tried emailing : Authentication-Support@Fulltiltpoker.com

The emails dont send though.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:58 AM
He just said like half an hour ago that they are having problems sending out emails. Give them a chance like.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:58 AM
Quote:
Originally Posted by peterc1992
Anyone recieve any password in their email after forgetting password?

I tried about 4 passwords and thought I new it but I dont obviously but support. havnt sent me a temporary one yet?

Normal? considering its there first day in business really
Same here. Maybe they disabled our old passwords for security reasons? I haven't received the email either.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 08:58 AM
Quote:
Originally Posted by peterc1992
Anyone recieve any password in their email after forgetting password?

I tried about 4 passwords and thought I new it but I dont obviously but support. havnt sent me a temporary one yet?

Normal? considering its there first day in business really
yeah i'm i got my password correct but it wouldn't work. requested a new one but no sign of it in inbox or junk atm. this was 30mins ago, passwords expire in 8 hours.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 09:03 AM
They needed me to verify using details from a very old card. I've emailed support with the exact same documents I sent them a couple of weeks ago (passport + payslip) which I thought were used for account verification in the first place.

I guess they're being bombarded with emails. Certainly not like a few weeks ago when it took them 2 mins to reply.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 09:03 AM
I was prompted to enter the first 12 digits of a card I have previously used on my FTP account in order to login but I no longer use this card so don't know the digits anymore. Emailed them over half an hour ago, no reply so far.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 09:04 AM
I can login
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 09:04 AM
reading is hard..
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 09:05 AM
Weeeeeeeee remembered the mail id I used to use. Pls come thru Ftp mail with my temp pw asap
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 09:06 AM
Quote:
Originally Posted by Da33le
reading is hard..
+1
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 09:09 AM
Quote:
Originally Posted by CarmeloNYC7
anyone else balance less than they remember?
1k less here.

someone more?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 09:10 AM
played 5 mins of playmoney got bored...come on 6 days
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-31-2012 , 09:10 AM
Quote:
Originally Posted by So Old
1k less here.

someone more?
About 100-200$ less (that was money I had on tables when FT went down)
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote

      
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