Can someone at FTP tell me why I have to pay you guys back?

Last year, I made a deposit that bounced and owe FTP (THE OLD FTP) 600$

no way should I be forced to pay that to "the new" full tilt , the DOJ covered my ass, right?

Why should pokerstars get a 600$ free roll? I owe THE OLD ftp , not the new one.

Because Stars paid off FTP's debt, which I'm guessing included your $600 balance?

Can someone tell me how U.S. players are logging in to check real $ balances and rail real $ games? I keep getting re-directed to the .net for play money only.

i used this http://download.cnet.com/Full-Tilt-P...-75206368.html

Are you still able to play on Stars?

Are you people ever going to seriously get over this ****? If anybody knows the role the U.S. Government played in this, it's American players. The fact that American players are looking for clarification on an issue (that involves FTP, whether you want to admit it or not) that we have not gotten clarification on, doesn't mean that we don't understand "the role the government played in this.

I know people like you get a massive woodrow telling us how everything in the world is our fault and we're stupid for doing anything other than just taking it in the face so you can feel good about not being American, but we understand this more than you ever will, trust me.

If you could just do us one favor, and put it back in your pants for a little bit, all of the American player questions re: remission will be answered soon enough, and we'll get out of your hair, and all of the stress and anxiety in your life caused by the handful of posts from US players that you have to scroll past each day will be a thing of the past.

Didn't read through this thread in it's entirety but I am missing about 850k points due to my attempt of converting iron man medals to FTPs on 4/20/2011. I'm a US player and have been bouncing emails back and forth with support but not really getting anywhere.

The last email I received had my point balance for the months of March and April '11 where the support guy said that my point balance was "clearly accurate" without taking into consideration any of my iron man medals.

Has anyone else had a similar experience and were you able to resolve it yet?

Bolded is not correct.

RG paid the US government in order to settle the civil case against them and to acquire certain assets of the old Full Tilt Group. There is nothing in the Settlement Agreement that ties the reason for any of the payments made by RG to the US government to the balances owed US players. Rather the Agreement specifically provided that RG never acquired any liability for any of FTP's debts except the cash balances of ROW players. RG went beyond this requirement and also made compensaton for ROW points and medals.

While it is true that the Government will use some of the money (obtained from the sale of FTP assets to RG) for the purpose of paying remission to FTP's victims, the Agreement does not state that the payment by RG was made for this purpose.

Yes.

If you are a US Player, the company now operating Full Tilt is not responsible for getting you your cashout. They are not responsible for giving you an account history, so it seems like they are doing more than they are required. All they are responsible for WRT your account is supplying the US government with a copy of the record of your account, and database access to those records for 90 days in support of the DoJ remission to US players. The US Government is responsible for getting US Players their cashouts.

How do you know that Stars "wanted and offered to repay US players directly" and the DOJ refused?

The company now operating FTP has had 90 days to deal with this, but it is not up to them to correct these problems. They don't have to give US players anything. All they have to work from is the same set of FTP's US Player account records as the DoJ has.

The new operators assumed liability for debt to ROW players. FTP isn;t ignorign US players, there is just not much they can do for them. The reasons they are treating US players differently go beyond the lack of revenue generated by US players. They also include the fact that ROW players generally were not being paid by shady payment processors, that the new operators never had any liability to US players, and that under the terms of the agreement under which they came to operate FT, the US government has sole responsibility for repaying US players.

While the DoJ will have all the records about your account that FTP has, they may also have records relating to the payment processors that FTP does not have. So, in terms of information available, talking to the DOJ should be no worse than talking to FTP, and may be better.

LOL.

What do you expect anybody from FTP to be able to tell you beyond your accout hstory? They have your account records. They have no way of knowing what a payment processor did or didn't do. They have no responsibility for your money. They have kindly confirmed that FTP's records say the money went to the payment processor for you. If the money never reached you, that is between you and the DoJ to resolve.

This issue is yet another reason to LOL at those who say the FTP remission process is so simple, it should go quicker than average. The only way this gets resolved quickly is if the DoJ takes the line that people whose cashouts never arrived didn't lose that money due to FTP's fraud but due to some other reason (a separate fraud by a payment processor, business failure, etc.), and therefore it won't be covered by remission. I'd be hoping for a remission process that covered cashouts that never arrived, but I'd expect that to take a bit longer than one that didn't cover them.

Just got my account history. I have something like 12-13k missing from the end balance. lol

Maybe its bc I won too much phantom monies.

The DoJ has all the same US player records as FTP, and may know more than FTP about what payment processors actually did with payments to US players. So what is it you expect the new operators of FTP to be able to do and how do you expect them to do it? They have no more information than the DOJ, and may, in fact, have less.

Did your emails about the non-arrival of the check get sent and answered before August 2012? If so, that has nothing to do with the people operating FTP now, who have neither the information to resolve this nor the responsibility to do so. The DoJ is responsible for compensating players for their losses. It remains to be seen if they will cover losses of funds sent out by FTP but never received by US players. The DoJ has said they would compensate victims for losses due to FTP's fraud, but didn't say they would compensate players for losses due to payment processor funds being seized by the DoJ.

When the current operators bought certain FTP assets, the assets purchased included all acounts receivable. If, as you say, you owed money to THE OLD FTP, the new FTP bought that debt. You no longer owe the OLD FTP anything. The DoJ did not cover your ass. It is not really appropriate to call something that cost over half a billion dollars a "free roll".

I would kill to have a FTP live chat option. Nothing more frustrating like emailing back and forth and then being told something was done, only to check and then not get a reply for 6+ hours and counting.

Nvm this. The whole spreadsheet didnt show when I first viewed through whatever program. In excel everything showed fine.

TY for this, it worked perfectly.

New problem, my funds aren't in my account. lol

I remember how much I had on the morning of BF when I logged out for the last time. Just logged in for the first time since then and I can see my points, but none of my funds.

I shark-scoped myself just to make sure that I wasn't loosing my mind. SS confirms that the last game (SNG) that I played, I took 1st place in. This was the morning of BF, before logging out for the last time.
Anyone having similar problems?

All US accounts show a zero balance. You can see what your final balance was (and all transactions for the account) by getting your account history. This is probably also the information that the DOJ has, and why US players are concerned over any inaccuracies.

Has anyone with the mid year bonus gotten the Deal Me In bonus as well?

I think i haven't received neither deal me in or mid year bonus!

Where can I see the progression of the mid year bonus? I go to the bonus
tab and nothing appears

I havent' been able to play at all. Last contact I had with them was on November 4th stating they would transfer my balance and points to a new account since I no longer have access to the old email account or RSA token.

I completed the id verification a few days prior to that. Havem't heard from them since and it's really annoying.

I know for a fact others have sent and received emails from support several times in the same time frame. At this point I'm quickly losing my desire to not play there

ROW player here. Its been more than 3 days and still no reply from fulltilt.
NICE

im still missing money from a live tournament that i won entry to and was cancelled.

no reply to 4 emails.

joke.

Is there anyone else who can't even get the software to connect? On both .net & .com sites it says "connected", "trying again", "sorry can't connect to server". The cards just keep going side to side and saying these over and over. I even disabled my security software to see if that was blocking it and it doesn't help.

Are there others who are having this problem? Any fixes? Thanks

Cashier - My promotions - Iron Man Challenge - your personal Mid-Year Bonus page