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***OFFICIAL FTP ACCOUNT ISSUES THREAD*** ***OFFICIAL FTP ACCOUNT ISSUES THREAD***

10-31-2012 , 05:09 PM
Quote:
Originally Posted by obviousTROLL
Have you guys tried to change password?

After filling all 3 boxes (rsa, new pw, confirm new pw), it ask me to fill old pw box what i do not have? Small problem, but am i only one with this problem?

Edit: Asking to specify the old correct password. How?
got this as well
***OFFICIAL FTP ACCOUNT ISSUES THREAD*** Quote
10-31-2012 , 05:26 PM
I have close to about 10k on my FTP account. (RoW) - I'm at my parent's house right now until Saturday and really want to download the new FTP software and check my Points/Medals/Account Balance etc. Should I be patient and wait until Saturday to login on my own computer or is there a good chance I'm going to have to go through more security bs again because I'll be logging in on a different computer from my own?

Also, I already went through the sending in my ID/proof of address back in September.
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10-31-2012 , 05:32 PM
aussie here. all money is in account plus all ftps I spent but never got items delivered for have been returned

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10-31-2012 , 05:35 PM
All money accounted for as well including MB and check deposits that were in limbo.
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10-31-2012 , 05:40 PM
I forgot my full tilt password.And also forgot the password for the old email address i used.Any ideas on what i can do?
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10-31-2012 , 05:48 PM
email support and ask them to change your email address and provide them with proof that its your account.
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10-31-2012 , 05:56 PM
I had ordered one of those security RSA tokens from the store prior to Black Friday, and the points for the purchase were deducted from my account, but I never received the item.
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10-31-2012 , 06:10 PM
Yeah, I had a similar Store-item-not-sent/Points-not-refunded-issue. Value a few hundred dollars. Email sent. Priority is low. Recorded here for completeness.

Last edited by bookish; 10-31-2012 at 06:11 PM. Reason: Syntax Correction
***OFFICIAL FTP ACCOUNT ISSUES THREAD*** Quote
10-31-2012 , 06:39 PM
All money in my account, plus expected ftps are all there.
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10-31-2012 , 06:49 PM
Got notice I need to verify again.
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10-31-2012 , 06:52 PM
I e-mailed them again to see if I can speed up my correction. I will keep people posted.
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10-31-2012 , 07:00 PM
i had 8 cents when it went down.. now i got 28. btw, i came in my pants when i signed in
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10-31-2012 , 07:02 PM
Has anyone had their iron man medals converted into points yet?
I still have the same points as i had.
***OFFICIAL FTP ACCOUNT ISSUES THREAD*** Quote
10-31-2012 , 07:02 PM
Quote:
Originally Posted by obviousTROLL
4 FTP points = 1 PS point
About how much is an FPP worth on PS?

Quote:
Originally Posted by Adam87
Has anyone had their iron man medals converted into points yet?
I still have the same points as i had.
Same here, US player though.
***OFFICIAL FTP ACCOUNT ISSUES THREAD*** Quote
10-31-2012 , 07:05 PM
How come some people have been able to pair their account already? Says it's not available in my region (I live in Canada).
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10-31-2012 , 07:08 PM
Same, I couldn't pair anything.
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10-31-2012 , 07:14 PM
Quote:
Originally Posted by Devilz
How come some people have been able to pair their account already? Says it's not available in my region (I live in Canada).
Quote:
Originally Posted by AlexS1
Same, I couldn't pair anything.
This is in the Internet Poker forum:

A. Account Pairing With PokerStars: The pairing process starts over on PokerStars and complete on Full Tilt Poker. Look for the "Pair PokerStars Account…" option under the "Account" menu to be available in the coming days. More information about this feature can be found here:

http://www.fulltiltpoker.com/faq/acc...-and-transfers

The "Transfer to PokerStars" button is also now in the cashier, but the functionality won't be available until re-launch on November 6th.
***OFFICIAL FTP ACCOUNT ISSUES THREAD*** Quote
10-31-2012 , 07:20 PM
Quote:
Originally Posted by deke971
This is in the Internet Poker forum:

A. Account Pairing With PokerStars: The pairing process starts over on PokerStars and complete on Full Tilt Poker. Look for the "Pair PokerStars Account…" option under the "Account" menu to be available in the coming days. More information about this feature can be found here:

http://www.fulltiltpoker.com/faq/acc...-and-transfers

The "Transfer to PokerStars" button is also now in the cashier, but the functionality won't be available until re-launch on November 6th.


I just got that with my update..thanks!
***OFFICIAL FTP ACCOUNT ISSUES THREAD*** Quote
10-31-2012 , 07:26 PM
Quote:
Originally Posted by randie
Wait.. Is it possible to transfer money from FTP to PS now?
Yes, i already have my FTP money in my pokerstars account (I live in Belgium!)
***OFFICIAL FTP ACCOUNT ISSUES THREAD*** Quote
10-31-2012 , 07:29 PM
Quote:
Originally Posted by evona
How many fpps did you get for your ftps???
The summary i got from FT: 120 000 FTpoints (i think they also converted my medals into FTpoints) and for those 120k points i received just less than 30 000 FPP's on stars
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10-31-2012 , 07:32 PM
have you receieved your points yet though snoopyyo?
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10-31-2012 , 07:33 PM
Can someone answer this quickly: am I allowed to login to FTP2 from the states? I'm european and just visiting, I'd just really like to see my balance but I don't want to risk it being closed etc. I'm obviously not going to transfer or play in any games.
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10-31-2012 , 07:35 PM
Quote:
Originally Posted by salesbeast
I just got that with my update..thanks!
It might be, because of my location. Belgium is one of the countries that will not be able to play real money on FTP.
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10-31-2012 , 07:41 PM
My account is short by what looks like ~30%. Approx 4 neteller withdrawals were pending and it looks to me like they only returned 2 of 'em to my account and pocketed the rest.
They told me my account is fine and yet I hand 5 figs never received an email about medals conversions etc and am short by thousands,,,go figure
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10-31-2012 , 07:45 PM
US player. Logged in and balance was at 0. Balance should be at $1,350. No withdrawals were pending or anything. Standard for US?
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